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Care and Maintenance of your ACS In-Ear Monitors

It is important that you read these notes to ensure longevity 
of your custom in-ear monitors. Cleaning them regularly 
and paying close attention to their maintenance is vital to 
ensure their continued performance. We offer full cleaning 
and reconditioning services for your monitors so please don’t 
hesitate to call if your monitors need attention.

Cleaning and Storage

Use a moist cloth or sterile wipe to clean the silicone 
moulds and cables. Do not allow any moisture into 
the cable connections when cleaning. Do not immerse 
any part of the monitors in any liquid. Do not get your 
monitors wet. Please use the enclosed dehumidifier 
following each use (instructions enclosed) to ensure that 
your monitors remain free from moisture and store them 
in the pouch and hard case supplied when not in use.
Visually inspect the sound ports on each earpiece 
after use to check that no wax, skin debris or dirt has 
penetrated the tubes. Use the wax pick provided to 
carefully remove any matter.
NOTE : The most common cause of monitor failure is 
ingression of ear wax or sweat into the sound tubes. This 
is easily prevented by regular checks, cleaning and use 
of the dehumidifier.

If you need to replace your cable

Your cable is serviceable and may be replaced in 
the event of failure. Each plug has a coloured dot 
that corresponds to the colour coding on your 
earpieces. To connect your cable, present the 
plug to the cable inlet with the dot oriented to 
the flat face of your earpiece (fig 5). Push the plug 
into the mould (fig 6), press the plug home into the 
socket in the mould (fig 7). If required gently press 
onto the plug through the silicone to ensure that it is 
properly seated in the connector.

Fitting

Your monitors are handed, the right earpiece being identified with a red detail and 
the left earpiece with a blue detail. From a comfort and acoustic perspective, it is 
important that they are fitted correctly to provide a good seal of the ear.

Begin by placing the tip of the monitor into your 
ear canal (fig 1) whilst at the same time twisting 
gently backwards (fig 2). It is sometimes easier to 
use both hands when fitting the earpieces making 
sure that the top part of the mould is located 
under the flap of skin at the top of the ear (fig 3). 

Gently press the mould until it feels located and 
secure (fig 4). Use the comfort cream to help the 
fitting initially and create a good seal if required. 
Spread a small amount around the ear canal tip, 
being careful to avoid the sound tubes.

We want you to be delighted with your ACS in-ear 
monitors. If, for any reason, you experience difficulties 
or are not satisfied with your product or the service 
you receive from us please let us know by calling our 
customer services team on 

1300 90 50 10 

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fig 1

fig 3

fig 2

fig 4

fig 5

fig 6

fig 7

Live!-Instructions-V1.indd   1

13/12/2011   09:53

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