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Using your Sky digibox

❖

On-screen messages

Message

Possible reason

What to do now

Insert your Sky
Viewing Card.

There is no viewing
card in the

Sky Viewing

Card

slot in your Sky

digibox.

Insert your viewing card into the

Sky Viewing Card

slot.

There is a problem
with your viewing
card. Call your
broadcaster for
assistance.

Your Sky digibox cannot
recognise your viewing
card.

Check it is the correct viewing card. Check it is in the
right way up. Check that your card is not damaged.
If the problem continues, call your broadcaster’s
helpdesk. For your broadcaster’s helpdesk number,
select the

Telephone Numbers

option from the

Services

screen.

Insert your new Sky
Viewing Card.

You should have
received a new viewing
card through the post.
You have inserted your
old Sky Viewing Card.

Remove your old Sky Viewing Card and insert your
new viewing card.

This viewing card is
not authorised. Call
your broadcaster for
assistance.

Your viewing card is not
authorised.

Call the telephone number shown on your screen to
get your viewing card authorised.

There is a problem
with your viewing
card.
Ensure your Sky
Viewing Card is
correctly inserted.
Call your broadcaster
for assistance.

Your Sky Viewing Card
has developed a
problem.

Check it is the correct viewing card.
Check it is in the right way up.
Check that your card is not damaged.

If the problem continues, call your broadcaster’s
helpdesk. For your broadcaster’s helpdesk number,
select the

Telephone Numbers

option from the

Services

screen.

This is the wrong card
for this digibox. Insert
the correct Sky
Viewing Card. Call
your broadcaster for
assistance.

You have more than
one Sky digibox and
have put the wrong Sky
Viewing Card in this Sky
digibox.

Insert the right Sky Viewing Card for this Sky digibox.
If the problem continues, call your broadcaster’s
helpdesk.

The Personal Planner
is full. You must
delete an entry before
another programme
can be added.

You have selected more
than the maximum
number of programmes
allowed in your
Personal Planner. You
must delete some.

Highlight the programmes you want to delete from
your Personal Planner and press the

Delete

(yellow)

key.

This programme is not
available.

This programme is not
available in your area.

You will not be able to watch this programme.

Solving problems

Содержание Sky digibox

Страница 1: ...Using your Sky digibox ...

Страница 2: ...number buttons For selecting channel numbers or on screen options on off Turns your digibox or TV on and off services Shows the customer Services screen interactive Shows the Interactive services screen i Shows information about the programme you have highlighted ch Changes the channel arrow buttons Move the highlight around the screens to highlight the option you want select Chooses the option yo...

Страница 3: ...ovision and is intended for home and other limited pay per view uses only unless otherwise authorised by Macrovision Reverse engineering or disassembly is prohibited No responsibility can be accepted for any failure of your Sky digibox to receive process or act on information transmitted to it or any change in the performance of your Sky digibox as a result of the transmission of this information ...

Страница 4: ...rol 10 TV Guide 11 Box Office 20 Services 23 Parental Control and your PIN 24 System setup 29 Message Alert 31 Adding Channels 33 Interactive 38 Extra information 39 Recording a satellite programme 39 Setting your remote control to operate yourTV 40 Replacing the batteries in your remote control 42 Looking after your SkyViewing Card 44 Connecting your Sky digibox 45 Further help 47 Solving problem...

Страница 5: ...ereo sound but also the opportunity to receive many more channels and services Your Sky digibox Your Sky digibox receives the digital information via the satellite decodes it and sends it through to yourTV As well as watching satelliteTV you can control your viewing preferences through the on screen Sky Guide Your Sky digibox comes with the Sky remote control This controls both yourTV and your Sky...

Страница 6: ...he Using your Sky Guide section on page 9 Sky keeps you up to date As digital television develops and as more features become available Sky may occasionally update the Sky Guide software by loading it into your Sky digibox directly from the satellite You will find this information on the Sky Customer Channel 999 and SkyWelcome 998 Connecting to the mains supply Your Sky digibox operates with 230Vo...

Страница 7: ...video recorder etc to the mains supply until you have properly connected all the other leads Disconnect your Sky digibox from the mains supply before you disconnect any other equipment from its rear panel Never push anything into the holes slots or other openings of the Sky digibox case except the Sky Viewing and Interactive Cards into their respective slots CAUTION In order to ensure a free flow ...

Страница 8: ...e Numbers option from the Services screen So that you can watch all the channels and services you want you must leave your SkyViewing Card in your Sky digibox at all times Your Sky remote control Your Sky remote control can operate yourTV as well as your Sky digibox To use your Sky remote control to operate your Sky digibox press Sky To use your Sky remote control to operate yourTV press tv For de...

Страница 9: ...ndby key on your remote control The standby light S shows red when your Sky digibox is off but still plugged into the mains It is not necessary to unplug your Sky digibox when it is not in use Your Sky remote control can also turn yourTV on or off press tv then a channel number to turn yourTV on or tv then standby to turn it off When you are not using your Sky digibox you should turn it off as des...

Страница 10: ... the channel number you can use the number keys to choose the channel you want to watch Channel numbers are always three digits for example 106 Each time you change channel the Search Scan banner appears on screen The banner will disappear automatically after a few seconds or you can press back up to remove it immediately For a description of the Search Scan banner see page 7 ...

Страница 11: ...e Reminder icon will appear to the left of a programme name you have selected for future viewing To cancel a reminder press select when the Reminder icon is in the top half of the banner If the channel shown in the Search Scan banner is set as one of your Favourite Channels this is indicated by a tick To see what is on your Favourite Channels press the Search Favourite blue key Each time you press...

Страница 12: ...TV viewing Using teletext If your television has teletext features press tv and then text on your Sky remote control to use teletext services Use the number keys to choose the page you require The table below shows what Sky remote control keys to use for teletext functions To return to satellite services press back up then press Sky To use teletext via your Sky remote control your remote control m...

Страница 13: ...arate key on your remote control The four elements are TV Guide shows on screen listings for channels and programmes Box Office allows you to order specific movies and events that you choose to purchase Services allows you to set Parental Controls Subtitles and your Favourite Channels you can also access useful customer information Interactive gives access to a range of Interactive services Using ...

Страница 14: ...hortcuts Whenever a list of numbered options is shown press the appropriate number key to choose an option quickly The number keys also have letters marked on them Press the key once to jump to the first letter shown Press it again for the next letter To see information about the programme you are watching press the i key If you are usingTV Guide or Box Office you can use this key to see informati...

Страница 15: ...even days listed by channel number Entertainment Movies Sports News Documentaries Kids Music Radio and Specialist TV programmes scheduled for the next seven days listed by channel type A Z Listings an alphabetical listing of all programmes showing for the next 24 hours Personal Planner listing of the programmes you have selected for future viewing USING YOUR SKY GUIDE ...

Страница 16: ...ction of the channel listing Use the 24 Hours yellow key to move forwards 24 hours at a time To move backwards 24 hours at a time use the 24 Hours blue key TheTV Guide listing screens show the programme listings for the next seven days Choosing a programme to watch When you see a programme you want to watch use the arrows to highlight it then press select If the programme is on now your Sky digibo...

Страница 17: ...ogramme you are looking for for example entertainment and press select The A Z Listings screen for that type of programme is shown You can use the number keys on your remote control to jump through the list of programmes The number keys also have letters marked on them Press the key once to jump to the first letter shown Press it again for the next letter You can choose to see programmes of more s...

Страница 18: ...format i e in a wide cinema style picture with black borders across the top and bottom of the picture N Narrative The programme is broadcast with a descriptive audio soundtrack for partially sighted customers T Subtitles Language and or subtitles for the hard of hearing are available for the programme W Widescreen The programme is being shown in widescreen format Rating codes U Universal suitable ...

Страница 19: ...selected programme name and its broadcast channel the Personal Planner screen gives status information on each programme This information includes Rating code for rated programmes Date and time of transmission for future programmes In the right hand column of the screen your Personal Planner may display either of the following indicators AutoView icon indicating that the corresponding programme ha...

Страница 20: ... banner on the lower part of your screen one minute before the programme starts When you see the reminder press select to tune to that programme or press back up to ignore it and keep watching the programme you re currently watching If the broadcasters change their programming schedules then your Personal Planner will update accordingly However if a broadcaster changes a scheduled programme by mor...

Страница 21: ...ave previously scheduled Sky Guide will ask what you want to do You can choose from 2 options Press select to keep both programmes and to be reminded when each programme starts Press back up to cancel the selected programme and keep the previously scheduled programme in your Personal Planner USING YOUR SKY GUIDE ...

Страница 22: ...ess the Delete yellow key The programme will be automatically deleted You may be asked to confirm your deletion if so the following banner will be shown Press select to confirm the deletion If you press back up then the deletion is cancelled and your Personal Planner is re displayed containing the selected programme ...

Страница 23: ...your current Parental Control Restrictions Sky Guide reminds you to disable these Restrictions to permit unattended recording of the programme Using Series Link for a series or regular programme If the Series Link option appears on screen when you highlight a programme in your Personal Planner this means this programme is one episode of a series on that channel Press the Series Link green key if y...

Страница 24: ...ox Office screen The Box Office screen allows you to see listings of movies by start time in alphabetical order or just the latest additions You can also see listings for sports and events as well as for specialist programmes To see the listing you want use the arrows to highlight it then press select You can also see free previews of Box Office programmes by selecting Free Previews ...

Страница 25: ... starts the channel and the purchase price Additional special offers may be advertised on screen for particular programmes 3 You may be able to choose what time you watch the programme Use the left or right arrow to choose a suitable start time and press select If you want to change your selection press back up 4 To confirm your choice press select again or enter your PIN Personal Identification N...

Страница 26: ...ffice programme using your remote control but then do not tune to the relevant channel at any time during the programme you will not be charged for it Your Sky digibox must be connected to a phone line in order for you to order movies and events etc using your remote control Programme rating When PIN is required 18 programme starts before 10 00 pm 15 programme starts before 8 00 pm 12 programme st...

Страница 27: ...n using your Sky digibox Display a list of useful phone numbers Use the Parental Control facility Access and modify the settings for your Sky digibox Set up your Favourite Channels Add Other Channels Use the arrows to move the highlight around the screen use select and all the other keys just as you do elsewhere USING YOUR SKY GUIDE ...

Страница 28: ...e Changing your PIN section on page 27 Parental Control lets you specify what categories of programme can be viewed and how much can be spent when a programme is ordered before a PIN is needed If your Sky digibox is not connected to your telephone line you will have to call your broadcaster s helpdesk to change your PIN or spending limits For your broadcaster s helpdesk number select the Telephone...

Страница 29: ...e the broadcaster provides category restriction information To restrict a category of programme highlight it then press the Restrict red key A cross marks a category you have restricted To remove a restriction highlight the category then press the Unrestrict red key The cross is removed indicating that the restriction has been removed When you have finished setting or changing Viewing Restrictions...

Страница 30: ...r less without using your PIN but you would need your PIN for a programme costing 3 51 or more To set a Spending Limit complete the following steps 1 Highlight Spending Restriction and use the left or right arrow to set it to ON 2 Highlight PIN required for purchases over and use the left or right arrow to set the maximum amount that a programme can cost before your PIN is needed 3 Highlight Save ...

Страница 31: ...ecret Choose a PIN you can remember If you forget your PIN call your broadcaster s helpdesk For your broadcaster s helpdesk number select theTelephone Numbers option from the Services screen If you start to change your PIN but then decide not to press back up Your PIN will stay as it was If your Sky digibox is not connected to your telephone line you will have to call your broadcaster s helpdesk t...

Страница 32: ...whether your PIN is required before you go online to a service that incurs a charge If you set the restriction to ON you will need to enter your PIN before your Sky digibox can establish a connection To set the Online Restriction complete the following steps 1 Highlight PIN Entry Before Going Online and use the left or right arrow to change the display to ON 2 Highlight Save New Settings then pres...

Страница 33: ...installed However the System Setup screens can be useful if for example you buy a newTV and you want to make sure your Sky digibox makes the best use of the newTV s features To use the System Setup screens press services on your remote control Highlight System Setup then press select The System Setup screen appears on yourTV USING YOUR SKY GUIDE ...

Страница 34: ...subtitles on or off where available Some programmes offer a choice of language and or subtitles Select Save New Settings to confirm any changes or press back up to cancel You can easily reset the settings for your Sky digibox to the standard settings Press the Reset red key when viewing the Picture Settings Sound Settings and or Language Subtitles screens Select Save New Settings to confirm any ch...

Страница 35: ... when you get an email or SMS message Before you can use this feature you will need to register with a service provider and specify that you wish to receive notification on Sky To set Message Alert complete the following steps 1 Highlight Message Alert and use the left or right arrow to change the display to ON 2 Highlight Save New Settings then press select USING YOUR SKY GUIDE ...

Страница 36: ... you will see an envelope icon on your Search Scan banner with a prompt to press the Messages yellow key for messages On some channels a small on screen envelope icon will appear briefly over television viewing To retrieve your messages press the Messages yellow key highlight the message you wish to read then press select ...

Страница 37: ...y be possible but is not guaranteed If you want to tune in other channels that are not listed in Sky Guide for example foreign language channels complete the following steps 1 Select the Add Channels option from the System Setup screen The Add Channels screen appears on yourTV 2 Highlight Frequency and use the numbers to key in the transponder frequency 3 Highlight Polarisation and use the left or...

Страница 38: ...ox has found You can select those you want to add to the Other Channels list 8 To add a channel highlight it then press the Store Channel yellow key 9 When you have finished adding Other Channels press select You will see a screen confirming your new channel line up To watch any of the Other Channels you have added press services and select the Other Channels option For further details on watching...

Страница 39: ...n has no favourite channels set Setting a Favourite Channel You can use the Favourite Channels screen to tick the channels you watch most often To do this 1 Use the arrows or the Page Up red and Page Down green keys to move through the list 2 To mark a channel as a favourite highlight it then press the Favourite yellow key The channels you have selected as favourites are marked with a tick and add...

Страница 40: ...atching television without interrupting the programme you are watching To see what is on your Favourite Channels 1 Press select to display the Search Scan banner 2 Then press the Search Favourite blue key This will show you information about the first of your favourite channels which is indicated with a tick on the top of the Search Scan banner Each time you press the Search Favourite blue key pro...

Страница 41: ...nnels To see the Other Channels screen press services highlight Other Channels then press select The Other Channels list is shown on your screen To watch one of these channels highlight it then press select When you first get your Sky digibox the Other Channels screen is empty For information on adding Other Channels refer to the Adding Channels section on page 33 USING YOUR SKY GUIDE ...

Страница 42: ...a specific Interactive Card which you insert into the Interactive Card slot in the front of your Sky digibox SomeTV programmes are enhanced with interactive applications These programmes have an on screen symbol indicating that there is an associated interactive application Press the colour option key indicated on screen to start the application Only insert a card into the Interactive Card slot wh...

Страница 43: ... make sure your video recorder is set to record the channel that has been tuned to your Sky digibox The AutoView feature is useful when recording programmes as it automatically tunes your Sky digibox to a programme when it starts For further information on using AutoView refer to page 19 Some video recorders when connected via a SCART cable to your Sky digibox will start recording an AutoView prog...

Страница 44: ...twice 4 Press tv on your Sky remote control again 5 Key in the 4 digit code for your brand ofTV The light on the Sky remote control should blink twice If the light blinks once only recheck the code for your brand ofTV and start again at Step 1 6 Press the standby key on your Sky remote control If yourTV switches off press select The light on the Sky remote control will blink twice If yourTV does n...

Страница 45: ... complete the following steps 8 Press tv on your Sky remote control 9 Hold down select and the green key at the same time for about two seconds until the red light on the Sky remote control blinks twice 10 Key in the number of theTV channel that you use for watching satelliteTV 11 Press select on your Sky remote control The red light blinks twice The remote control setup process is complete If aft...

Страница 46: ...re running low an on screen warning will appear You should be sure to replace the batteries as soon as possible In Sky Guide you will see a message instructing you to replace the batteries press back up and the message will clear If you are using a keyboard the message will read keyboard in place of remote control ...

Страница 47: ...r respective marks inside the battery compartment 4 Replace the battery cover ensuring the bottom catch clicks into place Don t leave flat batteries in your remote control Replace both batteries at the same time If you leave your Sky remote control without batteries for more than 10 minutes your remote control settings for operating yourTV will be lost After replacing the batteries you will be abl...

Страница 48: ...essarily There is no need to remove your SkyViewing Card unless it is faulty or has expired Do not bend your SkyViewing Card Keep your SkyViewing Card away from heat and sunlight Keep your SkyViewing Card dry Never clean it with fluids use a soft dry tissue Keep your SkyViewing Card away from small children and pets ...

Страница 49: ...round Green when on Red when off remote command light Red when receiving a command from the remote control back up button Shows the previous screen arrow buttons Move the highlight interactive card slot Insert your Interactive Card here when using Interactive services and only when an instruction to do so sky viewing card slot Insert your Sky Viewing Card here on or off appears on the screen i but...

Страница 50: ...nes This lead and your Sky digibox have been specifically designed for this purpose TELEPHONE LINE RS 232 RF OUT 2 9V DC 75mA max DISH INPUT 13 18V DC 350mA max DISCONNECT FROM MAINS SUPPLY BEFORE REMOVING COVER NO USER SERVICEABLE PARTS INSIDE WARNING DIGITAL INTERFACE DISCONNECT RECEIVER FROM THE MAINS BEFORE REMOVING ACCURATELY FOLLOW THE MODULE INSTALLATION INSTRUCTIONS WARNING DIGITAL INTERFA...

Страница 51: ...refer to the Solving problems section on page 48 If you still have a problem call your broadcaster s help desk For your broadcaster s help desk number select theTelephone Numbers option from the Services screen Make sure you have your SkyViewing Card number Sky digibox brand and model number available before you call your broadcaster You can find this information on the System Details screen To se...

Страница 52: ...d authorised There is a problem with your viewing card Ensure your Sky Viewing Card is correctly inserted Call your broadcaster for assistance Your SkyViewing Card has developed a problem Check it is the correct viewing card Check it is in the right way up Check that your card is not damaged If the problem continues call your broadcaster s helpdesk For your broadcaster s helpdesk number select the...

Страница 53: ... If you have forgotten your PIN call your broadcaster s helpdesk For your broadcaster s helpdesk number select the Telephone Numbers option from the Services screen No satellite signal is being received Your Sky digibox is not receiving a satellite signal Check the cable from your satellite dish is correctly plugged into the back of your Sky digibox Always turn your Sky digibox off at the mains be...

Страница 54: ...tomer Service on 08702 404040 or 1800 535 767 for ROI customers Nothing is happening Your Sky digibox is not receiving power Your Sky digibox is switched off the standby S light is red Make sure the mains lead is properly plugged in and your Sky digibox is switched on Press Sky on your remote control Your remote control isn t working The batteries are flat or something is between the remote and yo...

Страница 55: ... you have previously watched The channel only broadcasts for part of the day Check theTV Guide listings to see when the channel is available On screen interference TV or video recorder not correctly tuned Check that yourTV and video recorder are correctly tuned to your Sky digibox For further information refer to yourTV andVCR instruction books In some cases your Sky digibox may need re tuning Cal...

Страница 56: ...ype TV SCART SCART composite video out RGB out VCR SCART SCART composite video in out RGB in TELEPHONE LINE RJ11 AERIAL IN IEC 169 2 female RF OUT 1 IEC 169 2 male RF OUT 2 IEC 169 2 male AUDIO OUT LEFT and RIGHT Phono DIGITAL INTERFACE General purpose interface for future plug in modules RS 232 DB 9 female data communications equipment DCE EIA TIA 232 E ITU TV 28 115 2 kbit s max If you connect e...

Страница 57: ...round Music On Off Beep On Off Languages and Subtitles Favourite Language English French German Spanish Scots Welsh Irish Hindi Punjabi Subtitles On Off Digital interface On the rear panel there is a plate which covers a general purpose interface This is for future plug in modules which will have their own installation instructions You must disconnect your Sky digibox from the mains before removin...

Страница 58: ...8 Hinari 0365 Salora 0651 Baird 0117 Hitachi 0145 Samsung 0060 Beko 0125 ITT 0384 Sanyo 0159 Beon 0899 JVC 0053 Schneider 0665 Brionvega 0147 Loewe 0442 Seleco 0672 Bush 0157 Matsui 0477 Sharp 0093 Crown 0225 Memorex 0037 Siemens 0680 Daewoo 0092 Minoka 0921 Sony 0000 Decca 0244 Mitsubishi 0150 Soundwave 0702 Dual 0257 NEI 0514 Tandy 0741 Ferguson 0293 Nikkai 0528 Tatung 0049 Fidelity 0294 Nokia 0...

Страница 59: ...use is inside the rewireable plug Use a screwdriver to remove the plug s back cover then lever out the fuse and replace it with a new one Replace the plug s back cover If the supplied mains plug is not suitable for your mains socket outlet remove its fuse if possible and then cut the plug off the lead Destroy the severed plug immediately to avoid the shock hazard that would exist if this were to b...

Страница 60: ...rmation 55 Favourite Channels 35 adding 35 removing 36 using 7 36 Index Finding a channel 12 a programme 12 Further help 47 Getting started 4 Help 47 Information Channels 47 Information on programmes 10 14 Installing your Sky digibox 45 Interactive 38 card 38 45 services 38 Language changing 30 Limit spending 26 Looking after your SkyViewing Card 44 Message Alert 31 Messages On screen 48 Online Re...

Страница 61: ...nd your remote control 10 Box Office 20 Favourite Channels 35 finding a channel 6 Interactive 38 Personal Planner 15 Services 23 Sky keeps you up to date 2 TV Guide 11 Using it 9 What is it 2 9 Sky remote control 4 SkyViewing Card 4 44 45 Sky Latest Welcome Channels 47 Solving problems 48 Specification 52 Spending Limit 26 Standby 5 Subtitles 29 System Setup 29 53 Telephone line 46 Teletext 8 Trou...

Страница 62: ...58 Using your Sky digibox Notes ...

Страница 63: ...59 Notes ...

Страница 64: ...60 Using your Sky digibox Notes ...

Страница 65: ...Pace Micro Technology plc Victoria Road Saltaire Shipley West Yorkshire BD18 3LF England www pace co uk Pace and are trademarks and or registered trademarks of Pace Micro Technology plc 502 2301201 ...

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