Emergency - What To Do If
Roadside Assistance
Call toll-free to talk to someone at the
PACCAR Customer Center:
•
Kenworth customers call:
1-800-
KW-Assist (1-800-592-7747)
|
Peterbilt customers call:
1-800-4Peterbilt (800-473-8372)
•
Open 24-7-365 days a year.
•
They can help you get roadside
assistance.
•
They have a custom mapping
system which locates authorized
PACCAR engine dealers and
Independent Service Providers
(ISPs) near you and lists types of
services offered, hours of operation
and contact information.
•
They can assist with jump and pull
starts, tires, trailers, fines and
permits, chains, towing, hazardous
clean-up, out of fuel (roadside),
mechanical repairs and preventive
maintenance services.
•
They have multilingual agents and
access to a translation service to
ensure quality assistance for
customers in any language.
•
They can’t answer your warranty
questions, but can get you in
contact with an authorized dealer
who can.
•
The PACCAR Customer Center
service is FREE.
Stop Engine Lamp
1
2
The stop engine warning lamp will
illuminate, and an audible tone will sound,
when a major engine problem exists. Your
vehicle will be equipped with one of the
indicators above, 1 or 2, depending on the
engine model.
WARNING
If the Stop Engine warning lamp illumi-
nates, it means you have a serious en-
gine system problem. This should be
considered an emergency. You should
stop the vehicle as safely as possible
and turn OFF the ignition. The vehicle
must be serviced and the problem cor-
rected before driving again. Failure to
comply may result in death, personal
injury, equipment or property damage.
For engines with the engine-protection
shutdown feature enabled, the stop engine
lamp will begin to flash 30 seconds before
the engine automatically shuts down. The
warning lamp alerts the operator to the
impending shutdown.
The lamp will also illuminate when the DEF
tank is almost empty or the soot level in the
DPF is at full capacity. At this level
warning, regeneration cannot be performed
and engine power will be derated.
Engine may automatically shut down if the
check engine lamp and stop engine lamp
are illuminated and the operator does not
correct the condition.
ENGINE OPERATION - Emergency - What To Do If
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Y53-1183-1G1 (05/19)
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