14
Troubleshooting
The GRIll FAIls TO IGNITe
if the grill does not ignite or the fire goes out in the firebox
While cooking, first try re-firing the grill:
Turn the power switch to OFF.
remove the porcelain grill, grease drain pan and heat baffle. Also remove any food.
remove all unburned pellets and ash from the firebox.
restart the grill and confirm that the ignition cycle is working. The hot rod should turn
red and the pellets should fall from the auger into the firebox. Put the porcelain grill,
grease drain pan and heat baffle back in place.
if the above procedure doesn’t Work, try these additional tips:
verify power at the electrical outlet: if the power cord is connected to a Ground Fault
Interrupter, check and restart if necessary.
Check the power cord fuses: disconnect the power cord from the electrical outlet,
remove the control and check the fuse on back. replace if the fuse is blown. Be sure
to reinstall the control.
verify that the hot rod, draft inducer fan and auger drive are working:
• unplug the hot rod connector, plug the power cord into an appropriate, grounded
electrical outlet and turn the power switch to ON.
• Check that the draft inducer fan and auger drive motor are working. if one is not
working, it needs to be replaced. If both are operating, the hot rod needs to be
replaced.
iF ThE PrOBLEM iS ThE hOT rOD, ThE griLL CAN STiLL BE uSED BY
FOLLOwiNg ThE MANuAL FiriNg iNSTruCTiONS iN ThiS MANuAL.
NO PelleTs ARe DelIveReD TO The FIRebOx
verify that there are pellets in the pellet hopper. Note that it can take up to seven
minutes for pellets to travel from the pellet hopper to the firebox.
if this doesn’t fix the problem, folloW this procedure to check
that the auger drive motor and draft inducer fan are Working:
Disconnect the power cord from the electrical outlet.
Unplug the auger drive motor (red/white wire pair) and the draft inducer fan (orange/
white pair). Then reconnect both pairs. See the wiring diagram in the next section.
