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Unpack the Camera

Install Software (Solis or SDK)

2

3

1

Prepare your Facility

Neo Quick Start Guide

You must have administrator access on your PC to perform this installation.

These instructions cover installation of both Andor Solis and Andor SDK if ordered. A copy of the software is provided 

within the camera box. Additionally, the latest software files are available to download on request, please sign in or 

create an account at 

andor.oxinst.com/downloads

Windows: Switch on the PC, run the setup exe from the supplied copy or the downloaded file: e.g. AndorSDK3Setup-

<version>.exe.

1. 

Confirm the version of software (minimum is v3.14.x).

2. Follow the on screen prompts.

3. 

Select the installation directory when prompted.

4. 

If prompted for camera type select 

Neo.

5. 

On the final window click on 

“Install”

. Continue to follow the on screen prompts.

6. To complete the installation, when prompted select “

Yes, restart the computer now

” and click on the finish button.

Linux

For detailed instructions on how to install the SDK3 drivers on Linux please refer to Section 1.5.2 in the Andor 

Software Development Kit Manual, available at 

andor.oxinst.com/downloads

Camera

Essentials

Cables

Neo sCMOS Camera

Camera Link

PCIe Card

Coolant Pipes 

water cooled 

models only

Anti-Static 

Strap

Camera Link 

Cable

Power Supply

Country 

Specific Power 

Cord

Documentation

scan or visit:

andor.oxinst.com/

welcome

 

Software

(copy supplied)

Multi I/O  

Timing Cable

USB 2.0 Cable

Handle the camera and accessories with 
care. 

Use correct power supply and cables.

Observe anti-static precautions when 
installing the controller card and camera.

Store between -10°C and 50°C.
Operate between 0°C and 30°C. 

Ensure 100 mm clearance around camera 
and power supply vents (Do 

not

 block vents 

when operating on benchtop).

For information on water cooling, please refer 

to the user manual.

Operation of the camera close to intense 

pulsed sources (e.g. plasma and X-ray 
sources) may compromise performance.

Keep dry, <70% humidity non-condensing.

Refer to the user manual for further information

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