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Quick Start Guide

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NEOs

 T24

2U Tape Library

Step 1

It is 

essential

 that you activate your warranty. Technical and warranty support are 

not available

 until the warranty is active.

The serial number is located on the pull-out tab at the rear. 

Enter only the core characters skipping the 

parenthesis, “PN:”, and “SN:” components

.

Example: 11S00V7150Y1N1B78X9938

For an existing customer:

1.

Go to 

http://support.overlandstorage.com/

 support page.

2.

Enter your 

e-mail address 

and

 password

 in the 

appropriate fields, and then press 

Enter

 or click 

the right arrow (

>

).

3.

At the Support Home page, click 

Register New

.

4.

Enter the requested information and click

Submit

.

Your warranty certificate will be emailed to you. Follow the instructions in the 
email to complete the process.

For a new customer:

Go to the 

New User Registration

 page and follow the instructions.

You’ll receive a confirmation e-mail from Overland with instructions on how to 
complete the registration process.

Step 2

WARNING:  

Due to the weight of the appliance, it is recommended that at least two 

people be used to lift the unit out of the box to prevent injury.

WARNUNG: 

Um Verletzungen zu vermeiden, empfehlen wir aufgrund des Gewichts 

des Geräts, dass mindestens zwei Personen das Gerät aus der Verpackung heben.

AVERTISSEMENT:  

En raison du poids de l'appareil, il est recommande d'utiliser deux 

personnes au moins pour soulever l'appareil hors de la boîte pour éviter les blessures.

IMPORTANT:  The shipping lock, which prevents the library accessor from moving during 
shipment, must be removed before the library is powered ON.

NOTE: If the temperature in the room where the library will be installed varies by 15º C 
(30º F) from the room where the library was stored, allow the library to acclimate to the 
surrounding environment for at least 12 hours before unpacking it.

The shipping lock is held in place with a label and is 
located in the top center of the library. After the 
shipping lock is removed, store it on the right side of 
the back panel for future use.

1.

Using two people, remove the 

library

 from its 

box and set it on a secure surface.

2.

Remove blue securing 

label

  ( ).

3.

Lift and remove the 

shipping lock

  ( ).

4.

Store the shipping lock and blue label at the top 
right ( ) of the rear panel of the library.
Slide the lock into the slot with the bottom of the 
lock showing below the slot. Press the label over 
the flat part of the lock.

Step 3

The NEOs T24 libraries each come with a rack shelf kit for easy installation and 
securing of the library into a 19-inch (EIA-310) rack.

IMPORTANT:  Two-post telco-style or other racks less than 29 inches in depth will NOT 
support this unit.

WARNING:  

It is recommended that a mechanical lifter (or at least two people) be 

used to raise and align the unit to prevent injury during installation. Use care when 
inserting or removing a unit into or out of a rack to prevent the accidental tipping of 
the rack, causing damage or personal injury.

WARNUNG: 

Um Verletzungen zu vermeiden, empfehlen wir zur Rack-Installation oder 

-Deinstallation die Nutzung einer mechanischen Hebehilfe (oder mindestens zwei 
Personen). Seien Sie vorsichtig bei der Rack-Installation oder -Entnahme, um ein 
versehentliches Kippen des Racks zu vermeiden und das Rack nicht zu beschädigen 
bzw. sich selbst zu verletzen.

AVERTISSEMENT:  

Afin d’éviter des blessures pendant l’installation, il est 

recommande d’utiliser un monte-charge (ou au moins deux personnes) pour élever ou 
aligner l’appareil. Faites attention lorsque vous insérez ou retirez l’appareil d’un 
support, pour empêcher le déversement accidentel de la crémaillère causant des 
dommages et des blessures.

Install the Rack Rails

 

Two EIA units (2U) needed 
for the rail kit installation

Wide Gaps between EIA 
unit holes

Narrow Gaps between EIA 
units holes

2U (3.5 in.)

Square-hole Rack

Round-hole Rack

1.

Determine the location in your rack for your library to be installed and, using a 
pencil, mark the location on each vertical rail in your rack, front and rear.

NOTE: A 2U library requires 2U (3.5 in.) of rack space. A 4U library requires 4U (7 in.) of 
rack space. Both units use the same rail kit.

2.

Ensuring that the shelf flange on each rail points toward the rack center to form a 
shelf, secure one rail to 

each side

 of the rack at the bottom of your chosen rack 

location.

NOTE: The rail kit front and rear end brackets should face outward. The rails must be 
fastened with the bottom of the shelf flanges parallel to floor and at the same level.

a. Extend

 

the rails

 to fit your particular rack depth.

Align the rail kit brackets at the bottom of the 2U space. The extension sections 
should be at the rear.

b.

Using either the square-hole or round-hole 

eight screws

, secure the front and 

back of each rail to the rack. 
The screws go into the holes with the wide gaps above and below them.

Attach the Rail Brackets to Library

NOTE: The rail brackets attach at the bottom on both the T24 and the T48 libraries.

1.

Position the 

right bracket

 on the right side with the notch in the library indent 

at the bottom and the two-holed flange to the front.

2.

Use the 

flat-head screw

 in the top hole.

3.

Use the 

round-head screw

 in the bottom hole.

4.

Repeat these steps for the 

left bracket

.

Insert the Library in Rack

1.

Using the mechanical lifter, position the 

library 

in front of the rack, aligned with 

and slightly above the shelf flanges.

2.

Slide the library onto the 

shelves

 until the mounting brackets are up against the 

vertical rack rails.

3.

Secure it to the rack with the 

two provided screws

.

Front View

Rear View

Extension Section

*10400894*

10400894

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