SnapSAN VSS User Guide
10400401-001 08/2012
©2012 Overland Storage, Inc.
5-2
Event Log Error Message
For Windows Server 2008, if there is a volume on the backup server whose state is Not
Ready, such as an RV being replicated or LV being unlinked, the (example) error below may
be output to an event log of the backup server by performing a VSS backup.
This error does not affect the operation.
Stopping Service
To stop the (VSS Provider) service of during regular operation, follow the procedure
below.
1.
Stop the (Volume Shadow Copy) service.
2.
Stop the (VSS Provider) service.
Path Manager Warning Message
The Path Manager version to be used must be V3.3 or later.If Path Manager has been
installed, the warning below may be output in the (application) event log.
Type: Warning
Source:spsdsm
Event ID:530
Description:A path is lost.
To replace this warning message with an information message, follow the procedure below.
1.
Start a command prompt on the backup server.
2.
Execute the following: command:
> spscmd -seteventmode 1
The above is the end of the setting of Path Manager.
Table 5-1: Output Example
Variable
Output
Log name
System
Type
Error
Source: Virtual
Disk
Service
Event ID:
1
Explanation An
unexpected
error
occurred
Error code 13@02000018
Log name:
Application
Type
Error
Source:
VSS
Event ID
12289
Explanation
Volume shadow copy service error: Unexpected error
IOCTL_DISK_GET_DRIVE_LAYOUT_EX
