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Frequently Asked Questions
Can I conver my gas griddle from one fuel source to another?
It is important to maintain griddles and keep them seasoned to minimize rusting. There are numerous suggested
guides to bring a griddle cooking surface back to cooking grade. If the rust is not too extensive, it usually takes a
fine brush, warm water and baking soda and rub vigorously in circles to begin removing the rust. Clean often and
seasoning is getting the griddle hot and wiping it down with high temperature cooking oil. Be careful as Griddle
surface is hot. Wear a heat resistant glove. Wipe off the excessive oil. Allow the griddle to cool down completely.
wipe down with paper towels. Repeat the steps as often as needed to bring the cooking surface back. Re-
There should be a nice sheen to the surface. Once the griddle surface is fully cooled down keep the griddle
covered while not in use.
NO.Your gas griddle is manufactured to specific standards developed by CSA and ANSI for your safety
and grilling performance for either LP or Natural Gas.We do not offer conversion kits nor do we
recommend you change the fuel type.
How are your griddle tested?
Our griddles are tested and certified by CSA,a leading worldwide independent testing center,to meet or
exceed various CSA and ANSI standards along with various performance standards.The burners and
gas line in each griddle are also individually tested when each griddle comes off the assembly line just prior to
packaging.Each burner is ignited for this test.
What is the humming noise I sometimes here coming from my regulator?
My griddle has a low flame on some burners,or some burners will not light at all.What can cause this?
Can I restore my griddle if it has gotten rusty?
The humming sound you can hear is just gas flowing throught the regulator. There is no need to be
concerned with a low volume of noise.
This can be caused by the regulator's flow limiting device, which is generated by a sudden change in
pressure. Opening the tank valve too quickly can cause this. In this caseclose the LP tank valve and
disconnect from the regulator. Let it stand for 10 minutes. Reconnect the regulator to the LP tank.
Slowly open the LP tank valve. Follow the burner lighting procedures and light the burner furthest from
the LP tank. Continue to light the other burners as you move towards the LP tank.
