OTIS OI-6000K NXP Series, Руководство по эксплуатации

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APPENDICES
OI-6000K-X-X-X-NXP-X OPS_GUIDE_REV 1.0 58
Otis Products submitted to Warranty service must be returned in their complete assembly, as originally shipped from
the manufacturer. Warranty service will not service/repair Otis Products that are not in their original condition. For
Otis Gas Detection Products, also referred to as Sensor Assemblies, the end-user/purchaser must remove external
antenna(s), rain guard(s), and all batteries before shipping.
Otis Products submitted to Warranty service will be returned, as originally configured, with the factory default
settings, upon completion of the service/repair. Otis is not responsible for maintaining end-user/purchaser settings,
resetting the null, recalibration, or any other preparations for reinstallation and/or reintegration of the device.
Warranty Service
Please refer to the Otis published guidelines and/or the Otis website before seeking Warranty service. If the Otis
Product continues to malfunction/error after consulting th ese resources, please contact the product’s authorized
seller/distributor or consult the Otis RMA/Service webpage at www.otisinstruments.com/service for information and
instructions on submitting the Otis Product for Warranty service.
Otis Warranty service, at their discretion, will (a) repair the device using new or previously used parts that are
equivalent to new in performance and reliability, (b) replace the Otis Product with a device that is at least functionally
equivalent to the Otis product and is formed from new and/or previously used parts that are equivalent to new in
performance and reliability, or (c) exchange the Otis Product for a refund of your purchase price, when an Otis
Product is submitted.
Otis Warranty service will treat service/repairs as quick-turn exchanges. Otis Warranty service does not replace any
board level components, (i.e. magnetic switches, resistors, capacitors, relays, etc.).
Otis Products may require the replacement of certain user-installable parts or Otis Products. A replacement part or
Otis Product, including a user-installable part that has been installed in accordance with instructions provided by
Otis, assumes the remaining term of the Warranty, or ninety (90) days from the date of replacement or repair,
whichever provides the longer coverage for the end-user/purchaser. When an Otis product or part is replaced, or a
refund is provided, any replacement item becomes your property and the replaced or refunded item becomes Otis’
property.
For Otis Products requiring Warranty service that are located outside of the United States, the customer is
responsible for compliance of all import/export laws and regulations/requirements, including associated taxes and
other charges. Where applicable, Otis Warranty service may repair/replace products with parts that comply with
local/regional standards.
Otis Products covered under Warranty will receive service/repairs at no charge to the end-user/purchaser. Otis
Products not under Warranty will be diagnosed for service/repair and the end-user/purchaser will be notified of the
recommended service/repairs and applicable charges. The completion of the service/repairs, or the return of the
unrepaired product, is at the discretion of the end-user/purchaser. Charges assessed for service/repair on Otis
Products not under Warranty are at a rate of list cost minus dealer/distributor percent discount.
Upon completion of Warranty service, Otis Warranty service will return the device to the end-user/purchaser. Please
consult the Otis website for more information concerning shipping costs for Warranty service.
Otis reserves the right to change the method by which Otis Warranty service is provided. Otis also reserves the right
to change the Otis Product’s eligi bility to receive a particular method of service. Warranty service may be limited for
Otis Products in the country where the manufacturer or product’s authorized sellers/distributors originally sold the
product. Warranty service options, parts availability and response times may vary.
(
†
) Battery for the GEN II Model OI-6940 Battery-Powered Multi-Gas Detector is excluded from the ninety (90) day warranty policy.