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If none of the above solutions solves the problem, ask your Hearing Care Professional
for assistance.
Symptom
Possible causes
Solutions
No sound
Worn-out battery
Replace the battery
pg. 20 & 21
Clogged sound outlet
Clean the mold
pg. 34
Consider replacing the wax filter or dome
pg. 31 & 32
Intermittent or
reduced sound
Clogged sound outlet
Clean the mold or replace the wax filter or dome
pg. 34, 31 & 32
Moisture
Wipe the battery with a dry cloth
pg. 37
Worn-out battery
Replace the battery
pg. 20 & 21
Squealing noise
Hearing instrument not inserted properly
Reinsert the hearing instrument
pg. 23
Ear wax accumulated in ear canal
Have your ear canal examined by your doctor
common problems and their solutions
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