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Vidiola User's Manual
or
if these steps do not help you solve your prob-
lem, the results will most certainly give you a
better handle on what to tell Technical Support
once you do contact them.
The information provided here is in symptom/
response form. That is, a symptom is given, and a
check point response is provided for you.
Symptom 1
The computer does not power-up or respond after
installing the Vidiola card.
Check
1. Is the Vidiola properly installed in the slot? Is the
edge connector inserted all the way into the ex-
pansion slot? Is the Vidiola properly aligned with
the motherboard’s backplane?
2. Are your computer and monitor plugged in?
Check the power cables to your computer and
monitor.
Symptom 2
My computer boots up, but there is no picture or a
scrambled screen.
Check
1. Is the VGA loop-thru cable connected properly to
the Vidiola card? See Section 1 for proper connec-
tions.
2. Is the monitor cable connected to the Vidiola
card?
3. Is the feature connector ribbon cable connected
properly between Vidiola and your VGA card?
Appendix A: Technical Information
40