
Fahrenheit ProVideo 64 User's Manual
T
ECHNICAL
H
ELP
Orchid Technology is known for its responsiveness to its
customers. This section gives you helpful hints for trouble-
shooting Fahrenheit ProVideo 64 and includes the tech-
nical specifications.
CompuServe
In addition to calling Orchid Technology, technical sup-
port is now available through the CompuServe Informa-
tion Service (CIS). You can also download drivers and get
new product information. To find us on CompuServe,
follow the instructions below:
1. Log onto CompuServe.
2. You may type GO ORCHID to get immediate access
to the Orchid section. . .
or
Type GO MULTIBVEN to get into the Multimedia
Vendor Forum B. Once you are in this forum, select
Message Section #10. The message and library sec-
tions are labeled Orchid.
Troubleshooting Fahrenheit ProVideo 64
The following information will help you diagnose prob-
lems you may have with the Fahrenheit ProVideo 64.
Following these simple steps serves a twofold purpose:
You may be able to fix your problem. . .
or
if these steps do not help you solve your problem,
the results will most certainly give you a better
handle on what to tell Technical Support once you
contact them.
The information provided here is in symptom/
response form. That is, a symptom is given, and a
check point response is provided for you.
Appendix
A
All
commands
can be typed
in lower or
upper case
letters.
23
Appendix A: Technical Help