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Locating the Server Serial Number
System Configuration Information Needed
Your Information
Service contract number
System model
Operating system
System serial number
Peripherals attached to the system
Email address and phone number for you and a
secondary contact
Street address where the system is located
Superuser password
Summary of the problem and the work being done when
the problem occurred
IP address
Server name (system host name)
Network or Internet domain name
Proxy server configuration
Locating the Server Serial Number
You might need to have your server's serial number when you ask for service on your system.
Record this number for future use. Use one of the following methods to locate your server's
serial number:
■
On the front panel of the server, look at the bottom left of the bezel to locate the server's
serial number.
■
Locate the yellow Customer Information Sheet (CIS) attached to your server packaging.
This sheet includes the serial number.
■
From Oracle ILOM:
■
Using the Web interface, log in and view the Summary page.
■
Using the CLI, log in and enter the command:
show /SYS
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