OPTO 22 GROOV BOX, Руководство пользователя

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CHAPTER 5: MAINTENANCE AND TROUBLESHOOTING
groov Box User’s Guide for GROOV AT1
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Troubleshooting
The groov Box is not receiving power
• Make sure you are using either the power supply that came with groov Box or else a power
supply with the appropriate specifications. See "Appendix A: Specifications and Dimensions” on
page 61 .
• Check that the power supply is securely attached to the groov Box and the power supply is
receiving power.
The groov Box is connected to the Ethernet network but not
working
• Make sure the groov Box has been turned on, the PWR LED is lit and not blinking, and the LNK
ACT LED for the connected Ethernet interfaces are lit. (See “LEDs” on page 64 .)
• Make sure you’ve typed the URL accurately and included the “s”: https:// plus the groov Box
hostname or IP address. Check the label on the top of the groov Box, where the hostname
should be written.
URL examples:
– https://Opto-06-51-f2
– https://192.168.11.2
• If you cannot connect to groov on the network, make sure the Ethernet cable is connected to
ETH0, which must be used for initial setup and configuration. After that, either ETH0 or ETH1
may be used.
• Make sure that the groov Box and the computer are connected to the same network. If you still
can’t reach the Box, your network is set up differently. That’s OK. Find out the following
information about your network and your computer:
– Does your network have a DHCP server?
– Does your network have a DNS server?
– Does your computer have more than one network interface card (NIC)?
See the next questions for more answers.
DHCP (dynamic host configuration protocol) server
A DHCP server automatically assigns IP addresses to devices on the network, which is what the
groov Box expects. If you have no DHCP, work with your IT Department to choose a static IPv4
address for the groov Box. To assign the fixed IP address, you’ll need:
• a Windows PC on the same network subnet as the groov Box
• groov Find utility (on the CD that came with the groov Box)
• to assign the static IP address to the Box. See “Assigning a Static IP Address” on page 22 .
Once you’ve assigned the static IP address, open your web browser and for the URL enter https://
plus the IP address you assigned to
groov . For example: https://182.154.1.68