TROUBLESHOOTING
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Z800-3000_usermanual_engl_updated_202001.docx
Charger error
Warning sound every 2
seconds
Battery error
Warning sound every 2
seconds
Replace battery
Warning sound every 2
seconds
EEPROM Error
Warning sound every 2
seconds
Table 11: Warnings
7.3 Troubleshooting
Operating status
Possible cause
Measure
The UPS system cannot
be switched on, although
there are no alarms and
the input voltage is nor-
mal.
The input cable is not
correctly connected to
the input socket.
Check that both connect-
ors are properly inserted
in the sockets.
The input cable has been
accidentally connected to
the UPS output sockets.
Connect the input cable
to the UPS input.
The
and
symbols
flash and an alarm is
sounded every 2 sec-
onds.
Emergency power off is
active.
Check that the emer-
gency power off con-
nector is seated firmly
and the wire jumpers
match the menu settings
in Chapter 4.3 (closed or
open, depending on the
jumper). Then press the
OFF button for 2 seconds
and start the UPS system
using the ON button.
The
,
and
symbols flash and an
alarm is sounded every 2
seconds.
The internal battery is not
connected.
Check that the battery is
properly connected (see
Chapter 3.4, 3.5). Then
restart the UPS system
using the ON button.
The
,
and
symbols flash and an
alarm is sounded every
second.
The output load on the
UPS system is too high.
Reduce the load on the
UPS output sockets.
The
symbol and er-
ror code 43 are shown on
the display and a contin-
uous alarm sounds.
UPS system shutting
down because of too fre-
quent or too extensive
overload on the UPS out-
put.
Reduce the load on the
UPS output sockets.
Then press the OFF but-
ton for 2 seconds. Then
restart the UPS system
using the ON button.
