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Most difficulties associated with the Wireless Phone line Extender system
are due to improper installation.
If the steps below do not solve your problem, remove both units from the
electrical outlets, remove all cords and re-install making sure to follow the
INSTALLATION instructions carefully.
Your situation (system location, characteristics of the home/office) can, in
some instances, affect performance and occasional interference may be
experienced. Some static, buzzing or humming at certain locations within
the operating area is possible. However, if you experience unusual levels of
noise, follow the trouble shooting actions below.
You Should Know
The following list of situations is provided to inform you of things that you
may encounter when using the system. It is intended to help you get the
best performance possible.
Power Outages
Only the telephone plugged into the
BASE UNIT operates during a power
outage.
Two-Line Phone Operations
If two lines are being used, only one
line can operate through the
Wireless Phone Line Extender.
A single base and extension hook-up
will only operate the phone line to
which the base is connected.
Ground Fault Circuits
It is recommended that the Wireless
Phone Line Extender not be set up
or operated using GFI (Ground Fault
Interrupters) mains. (e.g. bathrooms,
outdoor use, etc.)
Problem:
No dial tone
Static / Interference
Can't dial out
Does not ring
Extension beeps
Will not security program
Solution:
Check connections, check outlet for power, try
new cords, move base and/or extension. Repeat
the security programming starting with step six.
Move base and/or extension (halogen lamps,
light dimmers, touch lamps, and computer
socket strips can cause some static).
Decrease distance between units. If
problems continue call customer service.
Decrease distance between units. If
problems continue call customer service.
Repeat the security programming
starting with step one.
Try programming the unti following steps 6 and
7 with the base and extension units in close
proximity from each other.
Note: The units can
be moved to
different locations without losing security
programming.
If problems continue call customer service
Trouble Shooting
