17
6.1 CONTACT US
Should this product ever require service, please contact Omni Interna-
tional at 1–800–776-4431 or online at www.omni-inc.com.
SECTION 6 — SERVICE
SECTION 7 — TROUBLESHOOTING
Do not attempt to service the Omni TH in a manner other than those
discussed in this manual. For any issue that is unsuccessfully corrected
using this guide, please contact your authorized dealer or call Omni
International technical assistance at 1-800-776-4431 or 1-770-421-0058.
PROBLEM
CORRECTIVE ACTION
The Omni TH is plugged in and
turned on but is not functioning.
- Check that the brushes are not worn
and are correctly installed. Replace if
necessary. (see Section 3.2)
Motor is turned ON and makes a
makes a “buzzing” sound, but is not
working.
- Check that the brushes are not worn
and are correctly installed. Replace if
necessary. (see Section 3.2)
Motor unit operating speed de-
clines, stalls intermittently, or stops
completely
- Check that the brushes are not worn
and are correctly installed. Replace if
necessary. (see Section 3.2)
PTFE bearing wears quickly
- Fluid level may be too low in the tube.
- Immerse the probe deeper into the fluid.
Excessive splashing in sample tube
- Fluid level too low for tube size
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