16
Troubleshooting
PROBLEM
POSSIBLE CAUSE
CORRECTIVE ACTION
Pilot won’t light.
Note: Heater
operates at reduced
efficiency below
40ºF (5ºC).
Cylinder valve is closed.
Open valve.
Blockage in orifice or pilot tube.
Clean or replace orifice or pilot tube.
Air in gas line.
Open gas line and bleed it (pressing
control knob in) for not more than 1 - 2
minutes or until you smell gas.
Low gas pressure with cylinder valve fully
open.
Turn cylinder valve OFF and replace
cylinder.
Igniter fails.
Use match to light pilot; obtain new igniter
and replace.
Pilot won’t stay lit.
Dirt built up around pilot.
Clean dirt from around pilot.
Connection between gas valve and pilot
assembly is loose.
Tighten connection and perform leak
check.
Thermocouple is not operating correctly.
Replace thermocouple.
Burner won’t light.
Propane cylinder is frosted over.
Wait until the propane cylinder warms up
and becomes unfrosted.
Blockage in orifice.
Clear blockage.
Control knob is not in ON position.
Turn control knob to ON.
Burner flame is low. Gas pressure is low.
Turn cylinder valve OFF and replace
cylinder.
Outdoor temperature is less than 40ºF and
tank is less than 1/4 full.
Use a full cylinder.
Control knob fully ON.
Check burner and orifices for blockage.
Maintenance
During periods of extended inactivity or when transporting:
• Turn Control Knob OFF.
• Disconnect LP cylinder and move to a secure, well-ventilated location outdoors.
• Store heater upright in an area sheltered from direct contact with inclement weather (such as rain, sleet,
hail, snow, dust and debris).
• If desired, cover heater to protect exterior surfaces and to help prevent build-up in air passages.
Never leave LP cylinder exposed to direct sunlight or excessive heat.
Note: Wait until heater is cool before covering.
Service
Only a qualified service person should repair gas passages and associated components.
Caution: Always allow heater to cool before attempting service.
