Olympus SC180, Руководство по установке

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CMOS color camera SC180
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6 Troubleshooting
The following text describes typical errors that may occur when using the camera.
6.1 Contacting Customer Service
Please contact your local OLYMPUS support if you have any questions about the
product. The addresses can be found on the following websites:
Life Science Solutions https://www.olympus-lifescience.com/en/contact-us/
Industrial Solutions https://www.olympus-ims.com/en/contact-us/
Error Possible causes Solution
The camera can't be
found
The camera was not
selected during the installa-
tion of your software.
The camera driver has to be installed. To do so, start the
installation wizard for the software again.
Browse to the directory that contains the cellSens or
OLYMPUS Stream software and double click the
setup.exe file. The installation wizard starts.
In the next dialog boxes, select the options Install or
maintain imaging software > Maintain imaging software >
Provide licenses, update installation .
When the
Image source selection
dialog box is
displayed, select the Olympus manufacturer and select
the check box next to the camera you want to use for
image acquisition.
Follow the further instructions of the installation wizard
and finish the installation.
A faulty image appears A power saving mode in the
BIOS prevents image
acquisition.
If possible, ask your system administrator to switch off all
power saving modes in the BIOS of your PC.
Please note:
Changes in the BIOS (Basic Input Output System) can
have a negative effect on the way your computer oper-
ates. Make sure that only qualified personnel make
changes to the settings in the BIOS.
When starting the live-
image, the “Camera time-
out “error message
appears.
The USB cable you are
using is too long.
Use the supplied USB cable.
Other processes that
require a lot of processing
power are running at the
same time.
Check which other processes are running and end those
that are not required.