18
G
Clearing Errors
Errors are indicated in the display by an error code and
the display background turning red.
A frequent source of errors is soiling of the sensors
(see Cleaning the Sensors).
Error code
Cause
Solution
A
Too little or no ultraviolet reaction from the
bank note.
Remove critical notes from the batch.
Check the sensitivity setting of the UV sensor.
b
Too little or no magnetic reaction from the
bank note.
Remove critical notes from the batch.
Check the sensitivity setting of the MG sensor.
C
Bank notes detected as being chained.
Check whether the bank notes stick together
and count the batch again.
F
Bank notes as half bank notes.
Remove critical notes from the batch and
check for signs of damage.
E01
Bank note count sensor
Clean the sensor for counting the notes or
replace with a new one.
E03
Coding disk sensor
Clean the sensor for the coding disk or replace
with a new one.
E04
Infeed tray sensor
Clean the sensor for the infeed tray or replace
with a new one.
E05
Output tray sensor
Clean the sensor for the output tray or replace
with a new one.
Maintenance
Cleaning the Sensors
Bank notes are often soiled, particularly by dust. The
dirt deposits on the sensors during the counting
process. Soiled sensors are the most frequent cause of
malfunctions.
Clean the sensors with the brush supplied. Open the
bank note counter to clean the sensors. How to open
the bank note counter is described in the following
steps.
Æ
Grip the bank note infeed at the sides and remove the
infeed vertically out of the machine. Do not grip the infeed
in the middle section.
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