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Troubleshooting procedures

Ver.1.0 Mar. 2004

4-6

Service Manual

Y103290-2

roubles

hoot

ing

The error report
<Not Attached File>
is printed.

No files are attached.

The reason why the file is
not attached to the mail
sent by the sender is
probably because the
sender uses PC mail soft-
ware to send the mail and
fails to attached the file to
the mail.

→

Ask the sender to

attach the file.

The error report
<Out of Support
Character Code> is
printed.

A character code not sup-
ported is specified in the
mail portion.

Supported character
codes
US ASCII,
ISO 8859 Latin 1, ISO
8859 Latin 2, ISO 2022
JP

Check

Possible Cause

Action

Remark

Содержание MF22

Страница 1: ...d Color MF22 Printer Controller Color Copier SERVICE MANUAL Code Y103290 2...

Страница 3: ...ment Setting 1 Checking the external interface operation mode setting 3 1 2 Setting for Printer Management Utility Remote Care 3 1 2 1 Setting procedures 3 1 2 2 Server Set RD settings 3 1 2 2 1 E mai...

Страница 4: ...0 2 I General II Maintenance III Adjustment Setting IV Troubleshooting 3 4 E mail does not reach the destination when transmission through Scan to E Mail Scan to Internet FAX is completed 4 5 3 5 Data...

Страница 5: ...To be changed from Page Scope Light IPP 1 1 LPD IFAX to print Data that can be received Resolution 200 100 204 98 200 200 204 196 204 391 300 300 400 400 408 391 Size Letter Legal Ledger A4 B4 A3 Colo...

Страница 6: ...cations 1 The optional Local Interface Kit EK 501 is required Operating Environ mental Requirements 10 30 C 15 85 Fonts Internal fonts Outline font 45Agfa Intellifont 35 TrueType font 10 Bitmapped fon...

Страница 7: ...act flash with 64MB or more 2 1 2 Application to be used Cygwin Free software 2 1 3 Installing the Cygwin The software for writing the Firmware into Compact flash is installed into the PC 1 Execute th...

Страница 8: ...Service Manual Y103290 2 II Maintenance 4 Click the New in System Variable Setting 5 Set the following two values as the Windows Environmental Variable 4036fs2620e0 Variable Name Variable Value CYGWI...

Страница 9: ...the Firmware data and specify the directory to be uncompressed and then uncompress it NOTE When old Firmware is still left in the specified directory to be uncompressed delete it before uncompressing...

Страница 10: ...er in the below figure and push the Enter 7 Once the mkcf bat is executed data writing into the Compact flash is started 8 Upon completion of writing CHECKSUM is executed If CHECKSUM value is precisel...

Страница 11: ...t and turn ON the Power Switch 5 Six different types of F W appear on the Touch Panel 6 Select the particular type of F W APP Font to be updated 7 Press the Start key At this time the Start key starts...

Страница 12: ...h case the Start key lights up red take the following steps 1 Perform the data rewriting procedure again 2 If the procedure is abnormally terminated change the memory card for a new one and try anothe...

Страница 13: ...check that e mail is selected in RD Mode 2 Select System Input Peripheral Setting Server Set RD from the Tech Rep mode and make the e mail transmission reception settings Server Set RD will not be dis...

Страница 14: ...TP Server and check the set time sec The default setting does not basically cause any problem 2 2 3 Checking the E mail Transmission Reception Settings When the e mail transmission reception settings...

Страница 15: ...nd reception of this e mail and if the transmission reception is normally terminated the test can be regarded as being okay The log is a record of ten different transmissions and or receptions no 1 be...

Страница 16: ...Setting for Printer Management Utility Remote Care Ver 1 0 Mar 2004 3 4 Service Manual Y103290 2 III Adjustment Setting...

Страница 17: ...the controller board MFP Control Board if the problem occurs again when the Power Switch of the machine is turned OFF and ON Check Possible Cause Action Remark 1 Is the print job dis played on the mac...

Страница 18: ...y installed Uninstall the printer driver through the proper steps and then reinstall it properly See Uninstalling the Driver in Operator s Manual No Controller board MFP Control Board oper ates errati...

Страница 19: ...correct port number A directory not existing in the FTP server is specified Check with the network administrator and enter the correct directory Failed to log on to the FTP server because of the wrong...

Страница 20: ...ations for Scan Functions in Operator s Man ual Port number is wrong Check with the network administrator and enter the correct port number A timeout condition occurs Set a longer value for SMTP Conne...

Страница 21: ...n Remark 1 The error report Out of Support File is printed The mail portion is in a format not good for recep tion Support format MIME The format of the file attached to the mail is not supported for...

Страница 22: ...il sent by the sender is probably because the sender uses PC mail soft ware to send the mail and fails to attached the file to the mail Ask the sender to attach the file 4 The error report Out of Supp...

Страница 23: ...UPDATINGSTATUS DATE UPDATEDPAGES PAGES CODE 10 2004 1ST EDITION 23 Y103290 2...

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