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q
Demo page/Print test did not run.
•
Press
POWER
to switch the printer off, wait a
few seconds and then press
POWER
again.
Repeat the correct key sequence (see
“
Buttons - special functions
” i n
Printer
operator panel
or click the appropriate
button in the Printer Care tab in the Printer
Monitor (see specific item in
Printer Monitor
.
•
If the light indicator flashes rapidly:
–
there is no paper in the printer; follow the
instructions given in “
Loading documents in the
printer
” in the
Installation Guide
.
–
the print head/ink cartridge is not inserted
correctly or needs replacing; follow the
instructions given in “
Inserting the print heads
”
in the
Installation Guide
, or “
Replacing the
print head
” and/or “
Replacing the ink cartridge
”
in
More about print heads
.
q
Problems with connection to host.
•
Check that your interface cable is of the
c orrec t ty pe.
It must be a
standard,
bi-directional IEEE 1284-type inferface
cable
. If you have any doubts, contact your
computer dealer.
•
Make sure you have fixed the interface
connectors properly both to the printer and to
the host.
•
If your PC is an “ECP”-type PC, check that the
printer port setting on it is
Printer Port: LPTx
.
If necessary, change this setting as follows:
–
right click on the
My Computer
icon,
–
select
Properties
, then
Device Manager
,
–
double click on
Ports (COM&LPT)
.
–
select
Printer Port: LPTx
.
If
Ports (COM&LPT)
does not offer a simple
LPTx port or if the selection of this port does
not solve your problem, you must change the
LPT mode setting in your computer BIOS to
either [Standard] or [Bi-directional]. For
further information on the BIOS setting, refer
to your computer documentation and/or
contact your computer dealer.
•
Check that you have configured your
application correctly (see the
On-Line Guide
loaded with your driver, and your application
manual).
q
Printer care functions in Printer Monitor
not active
If, when you open the Printer Monitor, you find
that the
Printer Care
buttons are not active:
•
Check that the interface cable is of the correct
type. It must be a
standard, bi-directional
IEEE 1284-type inferface cable
. If you have
any doubts, contact your computer dealer.
•
Check that the interface cable is connected
correctly both to your printer and to your PC.
Disinstalling the printer driver
If you have problems printing that are not solved
with normal printer care operations (document
and print heads inserted correctly, appropriate
selections in the printer driver, etc.), it may be
necessary to re-install the printer driver.
To do this, you must first disinstall the driver, by
clicking on the specific icon created in the printer
group when you first loaded the driver. This
allows a complete and correct removal of all the
files loaded from the diskettes and/or created in
your PC during driver installation, permitting a
correct re-installation (see “
Installing the printer
software
”).
For other problems regarding the use of print
heads, printing media, etc., refer to the specific
topics in the
Troubleshooting
section of the
On-Line Guide
loaded with your printer driver.
Troubleshooting
11
Содержание JP 883
Страница 1: ...JP 883 User s Manual Printer...