Olivetti IC-420, Руководство по обслуживанию, Страница: 47 / 61

45 Service Guide: Fiery® ES IC-420
Troubleshooting
Symptoms and solutions
For various problems and possible actions, see the following table. To learn possible causes and solutions for a specific
error condition, find the symptom in the charts and perform the appropriate suggested actions in the order listed in the
numbered steps. Verify functionality after each numbered step. Proceed to the next numbered step only if the problem
persists. For example, in the steps:
1 Check and reseat the printer interface cable.
2 Replace the printer interface cable.
Perform step 1, and then verify functionality. If the problem is resolved, do not perform step 2.
Symptom Possible cause Suggested action
LED codes
00
When the Fiery ES is Idle and
in Operational mode, the LED
display shows 00.
If the LED display shows 00, but the
system is not functioning properly,
one or more of the following may be
the cause of the problem:
•
Faulty connection between
the Fiery ES and the printer
•
Service switches are set to an
incorrect mode
•
Improper service board cable
connection
•
Corrupted system software
•
Missing, faulty, or dead battery
•
Corrupted BIOS settings on the
motherboard
•
Missing or faulty chassis fan
•
Faulty CPU and/or CPU cooling
assembly
•
Faulty HDD or HDD connection
•
Faulty motherboard
1 Check and reseat all cable connections between the Fiery ES
and printer.
2 Make sure that the Fiery ES service switches are set to OFF
(both away from ON).
3 If the server date/time cannot be set or responds slowly,
replace the battery on the motherboard, and then update the
date/time in Server Setup.
4 Shut down and open the Fiery ES, and do the following:
Reseat the power and data cables to the HDD. Make sure that
the data cable is connected to the proper connector on the
motherboard.
5 Reinstall system software.
6 If no airflow or fan noise is evident at the vent holes of the
chassis where the chassis fan is located, replace the chassis
fan.
7 Replace external cables, one at a time.
8 Replace the HDD.
9 Replace with FRU (Field Replaceable Unit).
FF
,
A7
,
A8
Possibly one of the following:
•
Faulty motherboard
•
Faulty or missing CPU
Replace with FRU.
Note: FF
shown after the Fiery ES becomes Idle, shortly at the
startup, or in Service Mode does not indicate an error status.
3b
,
50
,
52
,
E1
Possibly one of the following:
•
Missing or faulty DIMM
•
Faulty motherboard
Replace with FRU.
55 Possibly one of the following:
•
Missing or faulty DIMM
•
Faulty motherboard
1 Check and reseat the DIMM.
2 Replace the DIMM (see page 22 ).
3 Replace with FRU.
90
•
Faulty motherboard Replace with FRU.
Y119660-9 Service Guide