
10-27
Troubleshooting > Troubleshooting
Paper often jams.
Is the paper loaded correctly?
Load the paper correctly.
―
Turn the orientation 180 degrees
around in which the paper is
positioned.
Is the paper of the supported type?
Is it in good condition?
Remove the paper, turn it over, and
reload it.
Is the paper curled, folded or
wrinkled?
Replace the paper with new paper.
Are there any loose scraps or
jammed paper in the machine?
Remove any jammed paper.
2 or more sheets are
overlaps when ejected.
(multi feed)
―
Load the paper correctly.
Printouts are wrinkled.
Is the paper loaded correctly?
Load the paper correctly.
―
Turn the orientation 180 degrees
around in which the paper is
positioned.
Is the paper damp?
Replace the paper with new paper.
Printouts are curled.
Is the paper damp?
Replace the paper with new paper.
Printing System Driver
cannot be installed.
Is the driver installed with the host
name while Wi-Fi or Wi-Fi Direct
function is available?
Specify the IP address instead of
the host name.
Symptom
Checkpoints
Corrective Actions
Reference
Page