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Troubleshooting 

OPERATION GUIDE

4-15

[Paper jam Printer]

Paper is jammed at the paper cassette or inside the printer. Remove the 
jammed paper using the procedure given below.

1

Pull out the paper cassette and remove the jammed paper. 

2

While pulling the green paper transfer unit release lever, pull out the paper 
transfer unit. 

Paper Transfer Unit 
Release Lever

Paper Transfer Unit

Содержание d-Color P216

Страница 1: ...d Color P216 d Color P220 Operation Guide...

Страница 2: ...the development and utilization of more energy efficient office equipment ENERGY STAR is a U S registered mark The mark affixed to the product certifies that the product satisfies the basic quality r...

Страница 3: ...Rear of the Printer 1 4 2 Printing Operation Loading Printer Driver 2 2 Printing from Application Software 2 3 3 Maintenance General Information 3 2 Toner Container Replacement 3 3 Cleaning the Printe...

Страница 4: ...Contents ii OPERATION GUIDE...

Страница 5: ...ny copyrightable subject matter without the prior written consent of Olivetti is prohibited Any copies made of all or part of this guide any copyrightable subject must contain the same copyright notic...

Страница 6: ...orporation 2381 Rosecrans Ave El Segundo CA 90245 U S A This product was developed using the Tornado Real Time Operating System and Tools from Wind River Systems This product contains UFST and MicroTy...

Страница 7: ...e original and all whole or partial copies of it including modified copies or portions merged into other programs IBM retains title to the Programs IBM owns or has licensed from the owner copyrights i...

Страница 8: ...r s limitations of remedies are not cumulative Such developer is an intended beneficiary of this Section Some jurisdictions do not allow these limitations or exclusions so they may not apply to you 4...

Страница 9: ...u agree not to duplicate or copy the Software or Typefaces except that you may make one backup copy You agree that any such copy shall contain the same proprietary notices as those appearing on the or...

Страница 10: ...in the Rights in Technical Data and Computer Software clause at FAR 252 227 7013 subdivision b 3 ii or subparagraph c 1 ii as appropriate Further use duplication or disclosure is subject to restricti...

Страница 11: ...he concentration of ozone gas to less than 0 1 ppm we recommend you not to install the printer in a confined area where ventilation is blocked Interface connectors IMPORTANT Be sure to power off the p...

Страница 12: ...Feeder PF 60 Conforms to the following product specifications EN 55 022 1998 A1 2000 A2 2003 Class B EN 61 000 3 2 2000 EN 61 000 3 3 1995 A1 2001 EN 55 024 1998 A1 2001 A2 2003 EN 60 950 1 2001 A11 T...

Страница 13: ...to reduce the amount of electrical power consumed by the printer For maximum power savings turn off the printer s power supply when not using the printer for extended periods of time For details on t...

Страница 14: ...side cover to allow air to be properly ventilated from the printer Other Precautions Adverse environmental conditions may affect the safe operation and performance of the printer Install in an air con...

Страница 15: ...he prongs on the plug it may cause a fire or electric shock Always connect the printer to an outlet with a ground connection to avoid the danger of fire or electrical shock in case of an electric shor...

Страница 16: ...t remove the power plug from the outlet to avoid the danger of fire or electrical shock Then contact your service representative Do not remove or connect the power plug with wet hands as there is a da...

Страница 17: ...it boards They could be damaged by static electricity Do not attempt to perform any operations not explained in this handbook If the printer will not be used for an extended period of time remove the...

Страница 18: ...ion Description Example Italic Typeface Used to emphasize a key word phrase or message In addition references to other publications are displayed in italic typeface A Completed message displays and th...

Страница 19: ...xx OPERATION GUIDE...

Страница 20: ...eir functions Try to be familiar with the names and functions of these parts for correct use and optimal performance This chapter contains explanations on the following topics Components at the Front...

Страница 21: ...the Front of the Printer 1 Operation Panel 2 Top Cover 3 MP Multi Purpose Tray 4 Paper Cassette Components at the Left of the Printer 1 Left Cover 2 Top Tray 3 Main Charger Units on the Drum Units 4 P...

Страница 22: ...MachineParts OPERATION GUIDE 1 3 Internal Components 1 Magenta Toner Container M 2 Cyan Toner Container C 3 Yellow Toner Container Y 4 Black Toner Container K 5 Paper Transfer Unit 1 2 3 4 5...

Страница 23: ...PERATION GUIDE Components at the Rear of the Printer 1 Vents 2 Memory Card Slot 3 Power Cord Connector 4 USB Interface Connector 5 Network indicators 6 Option Interface Slot Network Serial 7 Network I...

Страница 24: ...OPERATION GUIDE 2 1 2 Printing Operation This chapter contains explanations on the following topics Loading Printer Driver 2 2 Printing from Application Software 2 3...

Страница 25: ...OTE If the Welcome to the Found New Hardware Wizard dialog box displays select Cancel 2 Insert the CD ROM supplied with the printer into the optical drive of the PC 3 The installation program launches...

Страница 26: ...ect Print The Print dialog box displays 3 Click the drop down list of printer names All the printers installed in Windows are listed Click the name of the machine 4 Use Number of copies to enter the n...

Страница 27: ...Printing Operation 2 4 OPERATION GUIDE...

Страница 28: ...ATION GUIDE 3 1 3 Maintenance This chapter contains explanations on the following topics General Information 3 2 Toner Container Replacement 3 3 Cleaning the Printer 3 8 Replacing the Waste Toner Box...

Страница 29: ...s basic maintenance tasks you can perform on the printer You can replace the following component according to the printer s display Toner Kits Waste Toner Box Also the following parts need periodic cl...

Страница 30: ...ed with the new printer are starter toner containers The black starter toner container lasts an average of 4 000 monochrome pages d Color P216 3 000 monochrome pages The cyan magenta and yellow starte...

Страница 31: ...tainer This section explains how to replace the toner containers When replacing the toner container of any color always replace the waste toner box at the same time If this box is full the printer may...

Страница 32: ...cked symbol 3 Carefully remove the old toner container from the printer 4 Put the old toner container in the plastic bag contained in the toner kit and discard it later according to the local code or...

Страница 33: ...ontainer 5 or 6 times as shown in the figure in order to distribute the toner evenly inside the container 7 Set the new toner container in the printer as shown in the figure below 8 Push down on the t...

Страница 34: ...Pull the blue lock lever on the toner container back towards the locked symbol as far as it will go 10 Use the same procedure to replace the other color toner containers 11 Close the top cover Procee...

Страница 35: ...d printouts are produced clean the advanced beam array lenses Cleaning the Main Charger Unit The main charger units need to be cleaned periodically as they get contaminated after long usage Each main...

Страница 36: ...to 3 times After cleaning make sure you restore the wire cleaner knob to its home position NOTE If the wire cleaner knob is not restored to its home position a band will print along the length of the...

Страница 37: ...ntains water Clean the grid quickly so that the pad may not dry off 4 Lift up slightly on the main charger unit and pull it out a short distance as shown in the figure below 5 Attach the grid cleaner...

Страница 38: ...inter and discard it The grid cleaner cannot be reused Use the same procedure to clean the main charger units for the other toner containers Proceed to the next section and clean the advanced beam arr...

Страница 39: ...the lens cleaner knob back in completely After cleaning make sure you restore the lens cleaner knob to its home position NOTE If the lens cleaner knob is not restored to its home position the corresp...

Страница 40: ...ms such as soiling of the reverse side of printed pages may occur if the paper transfer unit becomes dirty To clean the paper transfer unit you must use the cleaning cloth included in the toner kit 1...

Страница 41: ...nd the paper ramp using the wiper cloth included in the toner kit NOTE Be careful not to touch the black transfer roller during cleaning as this may adversely affect print quality 3 Push the paper tra...

Страница 42: ...th the toner kit The printer will not operate without replacing the waste toner box 1 Open the left cover 2 While holding the waste toner box press the lock lever and then gently remove the waste tone...

Страница 43: ...the printer 4 To prevent toner from spilling put the old waste toner box in the plastic bag contained in the toner kit and discard it later according to the local code or regulations for waste disposa...

Страница 44: ...et correctly it will snap into place 7 Make sure that the waste toner box is correctly inserted and close the left cover After replacing the toner containers and the waste toner box clean the main cha...

Страница 45: ...Maintenance 3 18 OPERATION GUIDE...

Страница 46: ...eshooting This chapter contains explanations on the following topics General Guidelines 4 2 Print Quality Problems 4 3 Error Messages 4 7 Clearing Paper Jams 4 13 If a problem cannot be corrected cont...

Страница 47: ...computer under Windows 98 via the parallel port rename device driver file drvwppqt vxd This file may be located in Windows System Iosubsys or Arcada System folder For technical details visit Microsof...

Страница 48: ...rs Open the printer top cover and check that the toner containers are correctly installed in the printer For more information on installing the toner containers see Toner Container Replacement on page...

Страница 49: ...repeatedly until Service appears 4 Press Z Press U or V repeatedly until Drum appears 5 Press OK ENTER twice 6 The message display shows Please wait After approx 3 minutes the display returns to Ready...

Страница 50: ...he green wire cleaner knob to each of the main charger units in and out a few times For full details see Cleaning the Main Charger Unit on page 3 8 Check the charger units installation Open the left c...

Страница 51: ...Charger Unit on page 3 8 Clean the parts in the paper paths such as the paper cassette etc Check the transfer roller If the transfer roller is dirty with toner try printing several pages Printing inco...

Страница 52: ...The printer does not operate when this message is displayed The total number of pages printed is also indicated e g 0123456 Cassette not loaded The corresponding paper cassette is not installed Insta...

Страница 53: ...ound If Auto Error Clear is set to On printing will be automatically resumed after a preset period of time Format error Hard disk The hard disk installed in the printer is not formatted and therefore...

Страница 54: ...envelope feeder can cause a paper jam If you want to print from a different paper source press U or V to display Use alternative and you can change the source for paper feeding After selecting a paper...

Страница 55: ...y inserted in some places You can abandon printing by pressing CANCEL If Auto Error Clear is set to On printing will be automatically resumed after a preset period of time RAM disk error Press GO A RA...

Страница 56: ...he hard disk 02 The disk system is not installed Recheck the requirements for using the system and the devices 04 There is no available hard disk space Delete unnecessary files etc in order to free up...

Страница 57: ...es or use a new memory card 05 Specified file is not on the memory card 06 Insufficient printer memory to support the memory card system Expand printer memory Code Meaning 01 Format error Try turning...

Страница 58: ...e start printing Possible Paper Jam Locations The figure below explains the printer s paper paths including the options The locations where paper jams might occur are also shown here with each locatio...

Страница 59: ...recur after the paper was replaced Whether or not the jammed pages are reproduced normally after printing is resumed depends on the location of the paper jam Utilizing Online Help Messages Online hel...

Страница 60: ...ette or inside the printer Remove the jammed paper using the procedure given below 1 Pull out the paper cassette and remove the jammed paper 2 While pulling the green paper transfer unit release lever...

Страница 61: ...n B remove the paper by pulling the edge 4 Open the rear cover and then the fuser cover and remove the jammed paper NOTE If the optional face up tray is installed on the printer remove that tray first...

Страница 62: ...move jammed paper carefully 5 Push the paper transfer unit back in and close the fuser cover and rear cover Paper jam MP Tray Paper is jammed at the MP tray Remove the jammed paper using the procedure...

Страница 63: ...e the jammed paper Paper jam EF Paper is jammed at the optional envelope feeder Remove the jammed paper using the same procedure as for a jam at the MP Tray Then open and close the paper transfer unit...

Страница 64: ...B5 A5 Folio 8 1 2 14 Legal 8 1 2 11 Letter Oficio II Statement Executive A6 B6 ISO B5 Env Monarch Envelope 10 Envelope 9 Envelope 6 Envelope DL Envelope C5 16K Hagaki Oufuku Hagaki Youkei 2 Youkei 4 a...

Страница 65: ...Macintosh OS X Controller PowerPC750CXr 400MHz PowerPC750CXr 500MHz Memory Standard Maximum 128MB 640MB Interface Standard Option USB Hi Speed USB Network 10BASE T 100BASE TX KUIO LV slot IB 21E IB 23...

Страница 66: ...5 3 Operating noise in accordance with ISO7779 Bystander Position sound pressure level at the front During printing LpA 52dB A During standby LpA 36dB A During sleep mode immeasurably low Item Descrip...

Страница 67: ...Specifications 5 4 OPERATION GUIDE...

Страница 68: ...ctronic devices will be carried out in accordance with the laws in force in the country in question DIRECTIVE 2002 96 CE ON THE TREATMENT COLLECTION RECYCLING AND DISPOSALOFELECTRICANDELECTRONICDEVICE...

Страница 69: ...Code 542201en...

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