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7.4.2 Preparing for troubleshooting
(1) LCD Display Malfunction ......................................................................................... 156
(1-1)) Nothing is displayed in LCD .......................................................................... 156
(2) Irregular Operation of the device after turning on the power .................................. 157
(2-1)
No operation ............................................................................................. 157
(2-2)
Abnormal sound ....................................................................................... 158
(2-3)
Abnormal odor .......................................................................................... 159
(2-4)
Slow starting time ..................................................................................... 159
(3) Error number and jam location at paper jam ..................................................... 160
(3) Paper Feed Jam (Error 391:1st tray) ...................................................................... 166
(3-1)
Paper jam occurred immediately after turning on the printer. (1st tray) ... 166
(3-2)
Paper jam occurred immediately after paper feeding. (1st tray) .............. 166
(4) Paper Feed Jam (Error 390: Multipurpose tray) ..................................................... 168
(4-1)
Paper jam occurred immediately after turning on the printer.
(Multipurpose tray) ................................................................................... 168
(4-2)
Paper jam occurred immediately after paper feeding.
(Multipurpose tray) ...................................................................................
169
(5) Paper transport jam (Error 381) .............................................................................. 170
(5-1)
Transport jam occurred immediately after turning on the printer. ............. 170
(5-2)
Transport jam occurred immediately after paper pickup. ......................... 171
(5-3)
Transport jam occurred during paper feeding. ......................................... 173
(5-4)
Transport jam occurred immediately after fuser is in position. ................. 174
(6) Paper Exit Jam (Error 382) ..................................................................................... 175
(6-1)
Paper eject jam occurred immediately after turning on the printer. .......... 175
(6-2)
Paper eject jam occurred immediately after paper pickup. ...................... 176
(6-3)
Paper eject jam occurred during paper feeding. ...................................... 177
(7) Paper Size Error (Error 400) ................................................................................... 178
(7-1)
Jam occurred when the rear end of paper is close to IN1 sensor. ........... 178
(8) ID Unit Up-Down Error (Service Call 140-143) ....................................................... 179
(8-1)
Error occurred during ID unit up operation ............................................... 179
(8-2)
Error occurred during ID unit down operation .......................................... 179
(9) Fuser Error (Error 170-177) .................................................................................... 180
(9-1)
Error occurred immediately after turning on the printer. ........................... 180
(9-2)
Error occurred after turning on the printer for about 1 minute. ................. 180
(10) Motor Fan Error(Error 127) .................................................................................... 181
(10-1)
Fan cannot rotate. .................................................................................... 181
(11) Print Speed is Slow (Low Performance) ................................................................ 182
(11-1)
The print speed will fall to about 2ppm after the continuous print started
for about ten minutes. ............................................................................... 182
(11-2)
The print speed slowed down .................................................................. 182
(12) LED head is not recognized(Error 131,132,133,134) ............................................ 182
(12-1)
Service Call 131-134(LED HEAD Missing) .............................................. 182
150
d-Color P116 Service Manual
Y110260-4