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Cannot perform network fax/network scan
18
18-4
d-Color MF752/652
18.1
Cannot receive faxes.
Is the power turned on?
Check the
Main Power Switch
of this machine.
If a hub is used, also check the
hub power.
Has the machine been placed in
the ErP Auto Power Off mode?
If the machine is placed into the
ErP Auto Power Off mode, it can-
not receive any jobs. Press the
Power
key to release the ErP
Auto Power Off mode.
For the Erp Auto Power Off
mode, refer to page 11-5.
Are cables connected correctly?
Make sure that the cables such
as network and modular cables
are correctly connected.
Is the memory full or does the
hard disk lack sufficient available
space?
Check the remaining amount of
memory or hard disk space. If
there is insufficient memory or
hard disk space, the machine will
fail to receive faxes or, if it re-
ceives faxes, will fail to print
them.
Scanned data cannot be sent
(by SMB transmission) to a
specified computer.
Is the folder correctly specified?
A path for a destination folder
containing "/ (slash)" is not valid.
Use "\" to specify the path for the
destination folder.
Are you using the correct au-
thentication method?
When sending data to a destina-
tion PC running operating soft-
ware earlier than Mac OS X
10.3x, use the NTLMv1 authenti-
cation. To a destination PC run-
ning operating system later than
Mac OS X 10.4x, send data using
the NTLMv2 authentication.
Have you specified a folder name
using more than 13 characters?
When sending data to a folder on
a PC running Mac OS X, specify
a folder name using up to 12
characters.
When sending scanned data (by
SMB transmission) to a speci-
fied computer, operations take
place slowly.
Is [LLMNR Setting] enabled?
Disable [LLMNR Setting]. For in-
formation on [LLMNR Setting],
refer to the User’s Guide DVD.
When sending scanned data (by
SMB transmission) to a speci-
fied computer, a "Server con-
nection error" occurs.
Is the [Host Name] registered in
lower-case letters?
Register the [Host Name] using
upper case letters.
Is the network cable connected?
Make sure that the network cable
is correctly connected.
Do packets from this machine
reach the destination?
Check that packets from this
machine reach the destination.
If not, take/check the action indi-
cated below:
•
Replace the network cable
with a new one.
•
Check if the wireless settings
are correct if wireless con-
nection is used. Or replace it
with a wired connection.
•
If no packets are sent out
from this machine, check the
IP settings on this machine.
•
Check that the IP address of
the destination is correctly
registered.
Description of problem
Check points
Remedy
Содержание d-COLOR MF752
Страница 7: ...1 About This Machine...
Страница 8: ......
Страница 11: ...2 Print...
Страница 12: ......
Страница 51: ...3 Scan...
Страница 52: ......
Страница 74: ...Q14 Can I check the transmission log for scanning 3 3 24 d Color MF752 652 3 14...
Страница 75: ...4 Fax...
Страница 76: ......
Страница 99: ...5 Copy...
Страница 100: ......
Страница 140: ...Q22 Can I add the company name or its logo to a copy job 5 5 42 d Color MF752 652 5 22...
Страница 141: ...6 User Box...
Страница 142: ......
Страница 153: ...7 Driver...
Страница 154: ......
Страница 157: ...8 Operation Management...
Страница 158: ......
Страница 170: ...Q6 The screen changes if no operation takes place for a certain period of time Can this 8 8 14 d Color MF752 652 8 6...
Страница 171: ...9 Software...
Страница 172: ......
Страница 177: ...10 Control Panel...
Страница 178: ......
Страница 181: ...d Color MF752 652 10 5 10 1 Q1 Can I eliminate keying sounds on the Touch Panel 10 5 Select the volume level then tap OK...
Страница 188: ...Q3 Can I customize the Control Panel 10 10 12 d Color MF752 652 10 3...
Страница 189: ...11 Other...
Страница 190: ......
Страница 199: ...12 When a Paper Staple Jam Is Occurring...
Страница 200: ......
Страница 217: ...13 Main Messages and Remedies...
Страница 218: ......
Страница 223: ...14 When Printing Quality Has Deteriorated...
Страница 224: ......
Страница 228: ...Cleaning the Print Head Glass 14 14 6 d Color MF752 652 14 2...
Страница 229: ...15 When the Machine Cannot Be Powered On...
Страница 230: ......
Страница 232: ...15 15 4 d Color MF752 652...
Страница 233: ...16 When the Touch Panel Is Not Visible...
Страница 234: ......
Страница 237: ...17 Cannot Print...
Страница 238: ......
Страница 249: ...18 Cannot perform network fax network scan...
Страница 250: ......
Страница 255: ...19 Cannot Use the Fax Function...
Страница 256: ......
Страница 262: ...Setting the number of RX call rings 19 19 8 d Color MF752 652 19 5...
Страница 263: ...20 Cannot Copy...
Страница 264: ......
Страница 268: ...Cannot Copy 20 20 6 d Color MF752 652 20 1...
Страница 269: ...21 Cannot Save in a User Box...
Страница 270: ......
Страница 273: ...22 Network Error Codes...
Страница 274: ......
Страница 277: ...23 When the Bit Count Does Not Match between the Server and the Client...
Страница 278: ......
Страница 280: ...23 23 4 d Color MF752 652...
Страница 281: ...24 When a Message Appears to Replace Consumables or Carry Out Cleaning...
Страница 282: ......