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d-Color MF752/652
17-5
17.1
Cannot print
17
Print processing on the compu-
ter has finished, but printing
does not start.
Is there sufficient available com-
puter memory?
Perform a test printing to check
whether printing is possible.
If test printing is successful, this
indicates there are no problems
on this machine or with the print-
er driver. In this case, remove the
cause of memory shortage.
If test printing fails, resolve any
problems that may be occurring
in the machine or with the printer
driver.
For the test printing procedure,
refer to page 17-8.
If network connection is in place,
is the printer controller connect-
ed to the network?
Check with the network adminis-
trator.
Is the machine in enhanced se-
curity mode?
Configure authentication set-
tings in enhanced security mode.
For details on authentication set-
tings in enhanced security mode,
refer to the User’s Guide DVD.
Printing order is disturbed - a
job sent later is printed before
the preceding jobs.
Has an error occurred in this ma-
chine, for example, the paper has
run out?
When [Job Priority Operation
Settings] is enabled in the [Ad-
ministrator Settings] of the print-
er, only the jobs that are not
experiencing problems are proc-
essed and those with any prob-
lem are held in queue.
Secure printing cannot be proc-
essed.
Is [Password Rules] set to [Ena-
ble] on this machine?
If [Password Rules] is set to [En-
able], set a password that satis-
fies the password rules.
Does the encryption passphrase
match between the printer driver
and the machine?
Specify the same encryption
passphrase for this machine and
the printer driver.
For the encryption passphrase
setting procedure for the printer
driver, refer to page 17-10
A file has disappeared after be-
ing saved in a User Box from a
computer.
Is the setting for deleting files in a
User Box configured on the ma-
chine?
Check the User Box settings for
the machine. For information on
configuring the setting to delete
files in a User Box, refer to
page 6-8.
Printing in user authentication or
account track mode is not avail-
able.
Are the user name or account
name, and password correct?
Enter the correct user name, ac-
count name and password.
Is the user authentication or ac-
count track enabled in the printer
driver?
Enable user authentication or ac-
count track on the printer driver.
For the procedure for enabling
user authentication and account
track in the printer driver, refer to
page 17-11.
Does the encryption passphrase
match between the printer driver
and the machine?
Specify the same encryption
passphrase for this machine and
the printer driver.
For the encryption passphrase
setting procedure for the printer
driver, refer to page 17-10
Is the entered user name or ac-
count name authorized?
Check that printing of the current
user name/account name is per-
mitted?
For information on how to check
the permitted functions, refer to
page 8-3.
Description of problem
Check points
Remedy
Содержание d-COLOR MF752
Страница 7: ...1 About This Machine...
Страница 8: ......
Страница 11: ...2 Print...
Страница 12: ......
Страница 51: ...3 Scan...
Страница 52: ......
Страница 74: ...Q14 Can I check the transmission log for scanning 3 3 24 d Color MF752 652 3 14...
Страница 75: ...4 Fax...
Страница 76: ......
Страница 99: ...5 Copy...
Страница 100: ......
Страница 140: ...Q22 Can I add the company name or its logo to a copy job 5 5 42 d Color MF752 652 5 22...
Страница 141: ...6 User Box...
Страница 142: ......
Страница 153: ...7 Driver...
Страница 154: ......
Страница 157: ...8 Operation Management...
Страница 158: ......
Страница 170: ...Q6 The screen changes if no operation takes place for a certain period of time Can this 8 8 14 d Color MF752 652 8 6...
Страница 171: ...9 Software...
Страница 172: ......
Страница 177: ...10 Control Panel...
Страница 178: ......
Страница 181: ...d Color MF752 652 10 5 10 1 Q1 Can I eliminate keying sounds on the Touch Panel 10 5 Select the volume level then tap OK...
Страница 188: ...Q3 Can I customize the Control Panel 10 10 12 d Color MF752 652 10 3...
Страница 189: ...11 Other...
Страница 190: ......
Страница 199: ...12 When a Paper Staple Jam Is Occurring...
Страница 200: ......
Страница 217: ...13 Main Messages and Remedies...
Страница 218: ......
Страница 223: ...14 When Printing Quality Has Deteriorated...
Страница 224: ......
Страница 228: ...Cleaning the Print Head Glass 14 14 6 d Color MF752 652 14 2...
Страница 229: ...15 When the Machine Cannot Be Powered On...
Страница 230: ......
Страница 232: ...15 15 4 d Color MF752 652...
Страница 233: ...16 When the Touch Panel Is Not Visible...
Страница 234: ......
Страница 237: ...17 Cannot Print...
Страница 238: ......
Страница 249: ...18 Cannot perform network fax network scan...
Страница 250: ......
Страница 255: ...19 Cannot Use the Fax Function...
Страница 256: ......
Страница 262: ...Setting the number of RX call rings 19 19 8 d Color MF752 652 19 5...
Страница 263: ...20 Cannot Copy...
Страница 264: ......
Страница 268: ...Cannot Copy 20 20 6 d Color MF752 652 20 1...
Страница 269: ...21 Cannot Save in a User Box...
Страница 270: ......
Страница 273: ...22 Network Error Codes...
Страница 274: ......
Страница 277: ...23 When the Bit Count Does Not Match between the Server and the Client...
Страница 278: ......
Страница 280: ...23 23 4 d Color MF752 652...
Страница 281: ...24 When a Message Appears to Replace Consumables or Carry Out Cleaning...
Страница 282: ......