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19. TROUBLE CODE
Field Service Ver. 2.0 Jul. 2009
716
TROUBLESHOOTING
19.3 Trouble isolation function
• The trouble isolation function enables you to control MFP temporarily isolating faulty
units and options where the trouble isolation function can be applied when trouble
occurs. This allows you to continue using the other units that are not affected and reduce
down time that continues until CE resolves the problem.
• This function can be selected for the following units and options.
Tray 1, Tray 2, Tray 3, Tray 4, LCT, manual, Half-Fold/Tri-Fold Center Stapling, Punch,
Post Inserter, Z fold, Staple, Scanner, ADF
• If a problem occurs with the units where the trouble isolation function can be applied, the
control panel displays a trouble code and a key with which you decide whether to con-
tinue using the MFP. When you press down the key, the control panel displays the units
that will be isolated as well as the next confirmation key with which you decide to con-
tinue.
• When you press down the confirmation key, the message on the control panel asks you
to turn OFF and ON the sub power switch. After turning OFF and ON the sub power
switch, the MFP starts operating, isolating the faulty units. The message on the control
panel also tells that the MFP is working, isolating the faulty units.
• To temporarily isolate faulty units and continue using the MFP with the trouble isolation
function, be sure to make the above mentioned control panel operation. The faulty units
cannot be automatically isolated.
NOTE
• The malfunction detection mechanism is not applied to units and options that are
being isolated.
19.4 List
Code
Item
Detection timing
Trouble iso-
lation
Rank
C0104 Tray 3/4 feeder transpor-
tation motor failure to turn
• The lock signal remains HIGH for a prede-
termined continuous period of time while the
motor remains stationary.
Tray 3/4
B
C0105 Tray 3/4 feeder transpor-
tation motor turning at
abnormal timing
• The lock signal remains LOW for a predeter-
mined continuous period of time while the
motor remains stationary.
B
C0202 Tray 1 feeder up/down
abnormality
• The tray 1 upper limit sensor is not blocked
even after the lapse of a given period of time
after the lifting motion has been started.
Tray 1
B
C0204 Tray 2 feeder up/down
abnormality
• The tray 2 upper limit sensor is not blocked
even after the lapse of a given period of time
after the lifting motion has been started.
Tray 2
B
C0206 Tray 3 feeder up/down
abnormality
• The tray 3 upper limit sensor is not blocked
even after the lapse of a given period of time
after the lifting motion has been started.
Tray 3
B
C0208 Tray 4 feeder up/down
abnormality
• The tray 4 upper limit sensor is not blocked
even after the lapse of a given period of time
after the lifting motion has been started.
Tray 4
B
C0216 LCT up/down abnormality • The Upper limit sensor (PS2) is not blocked
even after the set period of time has elapsed
after the paper lift-up operation began.
LCT
B
Service Manual Y110571-1
Содержание d-color MF651
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