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Troubleshooting

This chapter provides troubleshooting tips.

Troubleshooting the Fiery

Startup diagnostics are described in the

Installation and Service Guide

for service

technicians. If you see startup error messages on Command WorkStation or if the Fiery
does not reach the Idle state, contact your authorized service/support provider.

Troubleshooting during Setup from the Control Panel

The following section explains some error and alert messages you may see during Setup
that might not be self-explanatory.

Network Setup messages

After this Setup screen

This message

Means

Enable AppleTalk

(Network Setup > Protocol
Setup > AppleTalk Setup)

No AppleTalk zone found.

The Ethernet network cable is not attached to the connec-
tor on the C9800, or the network cable is not plugged into
the hub or network. If your AppleTalk network has zones,
and you want to specify a zone for the Fiery, you must con-
nect the network cable to the Fiery before performing
AppleTalk Setup.
This could also mean that the AppleTalk network does not
have zones. Zones are not required for printing to the
Fiery. Press Enter to continue.

Protocol Setup or Service
Setup (Network Setup)

You must first enable

a network port.

Enable at least one network port (Ethernet) in Port Setup
before beginning Protocol Setup or Service Setup.

Appendix A:
Troubleshooting

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Содержание C9800hdtn

Страница 1: ...FIERY CONFIGURATION GUIDE C9800hdn C9800hdtn C9800 GA C9800 C9000...

Страница 2: ...eatures of the Fiery for users who send jobs from their computers The Colour Guide provides information on managing the colour output of the Fiery It explains how to calibrate your Fiery and take adva...

Страница 3: ...AutoCal Digital StoreFront DocStream Fiery Link FreeForm Hagen Intelligent Device Management Logic OneFlow PrintFlow PrintMe PrintSmith Site PrintSmith PSI Flexo PSI SendMe Splash VisualCal the EFI l...

Страница 4: ...rements are not met under certain unfavorable conditions in other installations It is the user who is responsible for compliance of his particular installation Dieses Ger t wurde sowohl einzeln als au...

Страница 5: ...he above warranty period EFI makes no warranty or representation that the Software will meet your specific requirements that the operation of the Software will be uninterrupted secure fault tolerant o...

Страница 6: ...l The rights and obligations of the parties related to this Agreement will be governed in all respects by the laws of the State of California exclusively as such laws apply to contracts between Califo...

Страница 7: ...XP Server 2003 Server 2003 2 1 Tips for experts Windows with TCP IP 2 2 Configuring a Windows NT 4 0 2000 Server 2003 server to communicate with the Fiery 2 3 Fiery on a NetWare network 2 8 Tips for e...

Страница 8: ...er 4 Performing Setup from the Control Panel Fiery Setup from the Control Panel 4 1 Printer Control Panel 4 2 Safety warnings 4 2 Accessing Setup options 4 3 About the Control Panel Setup interface 4...

Страница 9: ...pt Setup 5 30 Setting up printing groups 5 31 Exiting Setup 5 32 Printing the Configuration page 5 33 Chapter 6 Configuring Fiery WebTools Configuring the Fiery and clients for WebTools 6 1 Setting up...

Страница 10: ...starting the C9800 7 10 Shutting down and rebooting the printer 7 10 Restarting the Fiery 7 10 Appendix A Troubleshooting Troubleshooting the Fiery A 1 Troubleshooting during Setup from the Control Pa...

Страница 11: ...Aero is used in illustrations to represent the Fiery The term Windows is used to refer to Windows 98 Windows Me Windows NT 4 0 Windows 2000 Windows XP and Windows Server 2003 wherever appropriate Set...

Страница 12: ...e network connectors on the C9800 Chapter 2 provides guidelines for setting up Windows network servers and UNIX systems for printing to the Fiery and for using Fiery WebTools Chapter 3 describes how t...

Страница 13: ...col is the standard TCP IP printing protocol The nbt protocol supports Windows SMB printing The port 9100 is the printer server port number to publish print connections between the print server and a...

Страница 14: ...the Fiery as a PostScript printer For information on configuring network servers in Windows and UNIX network environments see Chapter 2 Setting up the Fiery Configure the Fiery for your particular pri...

Страница 15: ...run a test print Fiery available on the network Network server Fiery Fiery Prepare a network node Connect the Fiery to the network If you use a computer running Command WorkStation software connect it...

Страница 16: ...ork A variety of physical arrangements is possible with each logical arrangement For example twisted pair Ethernet networks commonly use a star configuration around a hub rather than a bus arrangement...

Страница 17: ...omputers can print directly Mac OS computer Mac OS computer Printing on this network Mac OS computers can print directly using the AppleTalk protocol For using Fiery Utilities Fiery utilities can be u...

Страница 18: ...SPX page 2 9 Printing on this network All Windows computers can print through the NetWare server For using Fiery WebTools A Windows computer with TCP IP http loaded 1 3 3 4 IPX protocol Another suppor...

Страница 19: ...her supported protocol LAN with NETBEUI etc Printing on this network Windows clients can print using a protocol available on the Windows NT 4 0 2000 Server 2003 print server Windows computers can prin...

Страница 20: ...omputer Windows computer Key to setup 1 Windows computer User Software Installation Guide 2 Fiery Setup Chapter 4 TCP IP nbt For Windows printing Windows SMB printing enabled on the Fiery Windows NetB...

Страница 21: ...ported protocol TCP IP client PC 4 Printing on this network UNIX workstations with the TCP IP lpd protocol can print directly and act as host for shared printing TCP IP clients can print through UNIX...

Страница 22: ...pter 4 2 Windows computer Printing Guide PC workstation server or laptop Parallel input 2 Protocol not directly supported on Fiery A supported network protocol With the parallel port enabled the Fiery...

Страница 23: ...cable to the Fiery In this section the back panel of the printer is illustrated followed by information for connecting to the Ethernet port Back view of the printer RJ 45 Ethernet 10 100Base T Remove...

Страница 24: ...ble for 100BaseT Parallel cable connection The Fiery can accept print jobs from a Windows computer through its high speed parallel port This connection is advantageous for portable computers and for w...

Страница 25: ...from Windows or UNIX workstations Because AppleShare servers require no special configuration they are not discussed in this chapter except for use in a Windows NT 4 0 2000 XP Server 2003 environment...

Страница 26: ...IP address for the Fiery and any workstations that will print to it or run the Fiery utilities In Fiery Setup enable TCP IP and enter the IP address subnet mask and gateway address for the Fiery Ente...

Страница 27: ...r and configure it with an IP address subnet mask and gateway Enter the host name of the Fiery in the host name database used by your system see page 2 4 Perform Fiery Setup On the Windows NT 4 0 2000...

Страница 28: ...P IP loaded and will use the Fiery utilities The Windows NT 4 0 2000 Server 2003 hosts file provides compatibility with the UNIX hosts file The hosts file is used as a local Domain Name Services DNS e...

Страница 29: ...int through the server You can specify sharing of the printer during installation of the Fiery printer files If you have not yet installed the Fiery printer files on the Windows NT 4 0 2000 Server 200...

Страница 30: ...You are prompted to set up the printer When you choose to set it up the Add Printer Wizard dialog box appears Follow the procedures in Chapter 1 of the User Software Installation Guide Windows NT 4 0...

Страница 31: ...oft documentation Print a Configuration page see page 5 33 Use the information on this page to determine the current Fiery settings Load the TCP IP network protocol on the computer Windows 98 Me Load...

Страница 32: ...to refer to a Novell file server running NetWare in emulation mode The term NDS is used to describe components of a NetWare operating system running NetWare in native mode NetWare clients print to the...

Страница 33: ...print queues which are storage areas for print jobs When a client on a remote computer decides to print the job is directed to a print queue on the NetWare file server and spooled to the NetWare serv...

Страница 34: ...on Make sure the server is connected to a functioning IPX network Log in as the Supervisor on a PC connected to the NetWare file server For NetWare installations set up an NDS connection see page 2 12...

Страница 35: ...lling Interval Install user software For printing Connect client to PQs that you set up on the NetWare FS associated with the PS selected in NDS Setup For running Fiery utilities Configure the connect...

Страница 36: ...er objects Access to objects is controlled by rights that are defined as properties of each object Rights are established by network administrators Setting the NetWare bindery context You can connect...

Страница 37: ...rver or servers on which you defined a NetWare print queue for the Fiery After the Novell server and the Fiery have been set up client setup consists of Installing the networking protocol binding it t...

Страница 38: ...rint server and spooler You can also make the printer driver available for clients to download from Windows 98 Me and Windows NT 4 0 2000 XP Server 2003 computers During Fiery Setup you select the fra...

Страница 39: ...iery printer driver You first need to create a directory for Windows NT 4 0 2000 XP Server 2003 or a folder for Windows 98 Me in the NetWare server for NDPS to install the corresponding printer driver...

Страница 40: ...e security needs at your organization you can set up the Fiery as a Public Access printer or a Controlled Access printer The following procedure describes setting up a Public Access printer You can th...

Страница 41: ...Me and the driver for Windows NT 4 0 2000 XP Server 2003 11 Click Continue and then click OK Fiery on a network with UNIX workstations When a UNIX workstation is configured with the lpd protocol and...

Страница 42: ...remote printer name you must use in order to communicate with it successfully For details see the following section Important note about the remote printer name Whichever UNIX system you use the name...

Страница 43: ...Specify the appropriate settings in Fiery Network Setup Enter a valid IP address subnet mask and gateway address for the Fiery 2 Specify the appropriate settings in Fiery Printer Setup Publish the Pr...

Страница 44: ...Server 2003 users print from applications they can set print options with the driver but not from the UNIX command line Managing print jobs UNIX network administrators can use UNIX utilities for viewi...

Страница 45: ...ith certain duties all users have equal access to the system and job management tools Maximum control might be appropriate for a high volume printing environment where an administrator or operator con...

Страница 46: ...queue This is the standard Fiery queue Jobs sent to the Print queue are processed and printed in the order they are received Jobs prioritized by an operator with the job management tools and jobs sent...

Страница 47: ...s to Setup Administrator privileges Administrator control which confers control of Setup is the highest level of control since the person who has access to Setup can control the printing and job manag...

Страница 48: ...Tool provides you with current information on the jobs processing and printing on the Fiery It is not affected by passwords For more information see Chapter 8 of the Printing Guide WebLink WebLink pro...

Страница 49: ...l WebSetup WebSetup allows you to view and modify Fiery Setup options from a remote workstation This function requires an Administrator password For more information see Chapter 5 NOTE WebSetup is sup...

Страница 50: ...agement tools 2 An administrator but no operator Only an administrator can perform Setup calibration and other administrator functions but all other system functions are accessible to all users includ...

Страница 51: ...t settings is adequate for allowing users to print to the Fiery and use the WebTools When your network or user printing environment changes you can change Setup options accordingly The first time you...

Страница 52: ...s to other Setup options NOTE You must configure the Fiery with the correct Windows NT 4 0 2000 Server 2003 domain name This is especially important for Windows printing also known as SMB printing NOT...

Страница 53: ...options Network Setup to specify all the active network systems that transmit print jobs to the Fiery Parallel Setup to determine if and how the parallel port is used USB Setup to determine if and how...

Страница 54: ...ol Panel display have counterparts in Command WorkStation you can view current functions on the Control Panel even when Command WorkStation is not connected to the server or is not running Safety warn...

Страница 55: ...etes password entry For first time Setup you must perform at least these Setups in this order 1 Server Setup 2 Network Setup 3 Printer Setup After the administrator password has been successfully ente...

Страница 56: ...ough the available choices using the or keys When your required choice is displayed press the ENTER key to select it The choice currently in operation is indicated by an asterisk Information entry opt...

Страница 57: ...on an AppleTalk network System Date Enter the correct system date in the form DD MM YY The date appears on the Job Log System Time Enter the correct system time Enter the time based on the 24 hour cl...

Страница 58: ...Yes Specify whether to enable the Printed queue which creates a storage location on the Fiery disk for recent jobs that were printed from the Print queue Users with Administrator or Operator access to...

Страница 59: ...k services You must perform Port Setup and enable at least one port When multiple ports are enabled print jobs can be received over all of those ports at the same time If the Fiery is configured to en...

Страница 60: ...t Setup from the Port Setup menu and enter the appropriate settings 5 To print to the parallel port choose Parallel Port Setup from the Port Setup menu and enter the appropriate settings 6 When you ha...

Страница 61: ...Setup options You can enable Ethernet USB and parallel communication simultaneously To configure the Fiery choose each port type you use and enter the settings for that port Since network setups are n...

Страница 62: ...rk print jobs Ignore EOF Character Yes No Yes This option appears only if Enable Parallel Port is set to Yes This option specifies that the Fiery should ignore end of file EOF messages in a file This...

Страница 63: ...ow the Fiery to get these addresses automatically from a DHCP or BOOTP server First turn on or restart the Fiery and allow it to reach Idle Make sure the DHCP or BOOTP server is running and then perfo...

Страница 64: ...th DHCP and BOOTP allow the Fiery to obtain the Ethernet IP address and Subnet Mask automatically Depending on your network the Fiery might be assigned a different address after you restart the Fiery...

Страница 65: ...the following values 255 0 0 0 if the IP address starts with a number less than 128 255 255 0 0 if the IP address starts with a number from 128 through 191 255 255 255 0 if the IP address starts with...

Страница 66: ...255 255 255 255 This option only appears if you have selected No to Auto DNS IP Specify the IP address of the primary DNS server Repeat this for Secondary DNS Server Domain Name Enter the DNS domain...

Страница 67: ...o control access you can set an IP address or a range of IP addresses Enable IP Filtering Yes No No Select Yes to allow the Fiery to enable IP filtering and proceed to the subsequent IP fil tering set...

Страница 68: ...accept the filter policy IP Port Setup All ports not listed in the following setup options are closed Sup ported protocols are listed in parenthesis after the port number Configure IP Ports Yes No Ye...

Страница 69: ...Disabled Enabled Select Enable to enable the 631 IPP port IPP printing 9100 9103 Port 9100 Enabled Disabled Enabled Select Enable to enable the 9100 9103 Port 9100 ports Port 9100 printing EFI Ports...

Страница 70: ...hoose IPX SPX Setup from the Protocol Setup menu You must choose at least one frame type to enable IPX SPX protocols The Fiery supports the following frame types for IPX SPX For Ethernet Ethernet 802...

Страница 71: ...lists only one of the frame types that were successfully bound If you answer No to this option you can select frame types manually You must choose at least one frame type to enable IPX SPX protocols T...

Страница 72: ...pd printing For more information see Setting up the Fiery on TCP IP networks on page 2 19 Network Setup Service Setup PServer Setup Enable PServer Yes No No Select Yes if you have a Novell network con...

Страница 73: ...e Setup PServer Setup NDS Setup Before entering NDS settings make sure the Fiery is connected to the network and that you have configured an NDS directory tree with a Printer Print Server and one or m...

Страница 74: ...ing to find the User Login object begins with the NDS tree that you selected pre viously with Select NDS Tree Use the up and down arrow buttons to scroll through a list of objects in the tree beneath...

Страница 75: ...and the second line lists objects directly below it When the Print Server is displayed in the second line press Enter Enter Print Server Password Enter the Print Server password using the up and down...

Страница 76: ...ined within When the container that contains print queues is displayed in the second line press Enter In the next screen choose and press Enter to select the object in the top line When the Fiery disp...

Страница 77: ...nections After you have finished adding a new server you return to the Bindery Setup menu where you can set up another server View Server List displays the list of file servers that have already been...

Страница 78: ...your network does not have a large number of file servers Choose Search by Name if the number of file servers is so large that scrolling through the list would take a long time If you selected From Li...

Страница 79: ...er your login name or select guest Enter Your File Server Password Enter the password for logging in to your NetWare file server NetWare Print Server Print Server Name Select the name of the print ser...

Страница 80: ...ported servers This option allows you to view the list of file servers currently connected to the Fiery that is servers you have added in Bindery Setup You are notified if there are none When you pres...

Страница 81: ...up Service Setup PServer Setup Bindery Setup Remove File Server Remove support for File server name This option allows you to select a NetWare file server from a list of connected file servers and rem...

Страница 82: ...main PServer Setup menu If you do not reset the interval the default value of 15 seconds is used Network Setup Service Setup Windows Setup Enable Windows Printing Yes No Yes Enabling Windows Printing...

Страница 83: ...IP address Use WINS Name Server Yes No No Broadcasts from SMB devices cannot pass across a router without a WINS name server Setting up the WINS name server is outside the scope of this manual To find...

Страница 84: ...ually Choose Domain List of domains Select the workgroup or domain from the list Workgroup or Domain Enter the name of the workgroup or domain For more information about entering text and characters s...

Страница 85: ...etup Service Setup Port 9100 Setup Enable Port 9100 Yes No No This option enables applications to open a TCP IP socket to the Fiery at Port 9100 to download a print job Port 9100 Queue Direct Print Qu...

Страница 86: ...y E mail Domain Name Enter the name of the domain in which the user has an account This is typically the part of the e mail address that follows the symbol For example in the address pat test com the...

Страница 87: ...an error message to that administrator e mail address The administrator can authorize additional e mail addresses as administrators from this e mail address Timeout sec 30 300 60 Enter the length of...

Страница 88: ...p This port number must be entered at the Fiery when scanning jobs to a secure FTP site Proxy Server Timeout sec 0 999 0 Enter the length of time in seconds that the Fiery should try to connect to eac...

Страница 89: ...y Name public by default for write access Once it is changed the new community name must be entered to write any information through remote Setup Up to 32 ASCII characters including spaces can be used...

Страница 90: ...llow users to access the Fiery utilities and WebTools or print to the Fiery over a TCP IP network you must publish at least the Hold queue or the Print queue Publish Direct Connection Yes No Yes This...

Страница 91: ...t Queue Use this option to determine where jobs printed to the parallel port are sent Only the print connections that you published are displayed This option appears only if you selected Yes for the E...

Страница 92: ...ct Letter 11x17 A4 A3 a letter size document is automatically printed on A4 paper NOTE This option works in conjunction with the Default Paper Sizes option For example if Convert Paper Sizes is set to...

Страница 93: ...the server name the time the job was printed the number of pages printed and the status of the job If a PostScript error occurs and the Print to PS Error option is set to Yes the cover page lists the...

Страница 94: ...Font Size pt 4 0 999 75 012 00 When the number selected in Font Number represents a proportionally spaced scalable font the Font Size option appears allowing you to determine the point size height of...

Страница 95: ...nges Colour Setup options Colour Setup allows you to set defaults the Fiery uses to control colour output Mac OS and Windows users who use the printer drivers provided on the User Software CD can over...

Страница 96: ...image Presen tation designed for bright colours produces the saturated prints needed for most business presentations but handles photographic images the same way as the Photo graphic CRD Absolute Colo...

Страница 97: ...the CMY plates then reseparated based on the Output profile RGB Separation Output Simulation Output This option defines how the Fiery processes RGB jobs Select Output for RGB jobs that you print to t...

Страница 98: ...s With this option On black text and line art are printed with black toner only With this option Off black text and line art are printed using all four colours of toner For more information see the Co...

Страница 99: ...word also controls many functions available from the job management tools Clear Server clears all queued print jobs from the server jobs in the Fiery Print Hold and Printed queues Clear Server also cl...

Страница 100: ...n change these defaults in Job Log Setup You can also print and clear the Job Log from the job management tools Default values for the following options where applicable appear in square brackets Auto...

Страница 101: ...tation To use the Setup applications Command WorkStation you must enter the Fiery Administrator password This is set either from the local Setup at the Printer Control Panel or remote Setup from Comma...

Страница 102: ...Station 2 Log on as Administrator 3 Choose Setup from the Server menu Regardless of how you access Setup remotely the following dialog box appears NOTE The interface of remote Setup from Command WorkS...

Страница 103: ...y do not assign them the same name Date and Time Specify the system date and time which are recorded on the Job Log Enable Printed Queue Specify whether to enable the Printed queue a storage location...

Страница 104: ...displayed in Command WorkStation and Command WorkStation LE when a job is being processed If you select Yes the preview thumbnail is displayed in the Processing section of the Activity Monitor Enable...

Страница 105: ...nted number of pages and other job information Auto Clear Job Log Every 55 Jobs Specify whether the Fiery clears the Job Log after every 55 jobs If you do not select this option the Fiery saves a file...

Страница 106: ...multiple ports are enabled print jobs can be received over all ports at the same time You can view and specify the following network settings in Network Setup Adapters and ports currently configured...

Страница 107: ...ixed or choose the speed of the network to which the Fiery is attached 10 Mbps or 100 Mbps Parallel Port Port Setup Enable Parallel Port Specify whether you want to print through the parallel port You...

Страница 108: ...parallel port timeout value to determine when the end of the file has been reached Parallel Port Timeout seconds Available only if Enable Parallel Port is selected this setting determines how long the...

Страница 109: ...P IP see Chapter 2 The Fiery requires a unique valid IP address You can set a static address or specify that the Fiery obtains the IP addresses automatically NOTE If you specify the DHCP or BOOTP prot...

Страница 110: ...he subnet mask setting with your network administrator before proceeding In some cases the required setting may be different from those listed If your TCP IP network has a gateway and users outside th...

Страница 111: ...is option to specify IPX SPX frame types The Fiery supports the following Ethernet frame types for IPX SPX Ethernet 802 2 Ethernet 802 3 Ethernet II and Ethernet SNAP You can also allow the Fiery to s...

Страница 112: ...55 12 Setting up the Fiery from a Windows Computer DNS Setup You can enable DNS Setup to allow the Fiery to resolve a name to an IP address...

Страница 113: ...e Printing PServer specify NDS and Bindery services see page 5 15 Windows Print Sharing SMB enable or disable SMB print services HTTP Support WWW enable or disable support for Fiery WebTools Port 9100...

Страница 114: ...a Windows Computer LPD Printing Enable LPD Printing Service Select to enable or disable LPD printing services Enable Web Services Select to enable or disable web services Enable FTP Services Select to...

Страница 115: ...his option to specify NDS and Bindery services TO SPECIFY THE NDS TREE SETTING FROM REMOTE FIERY SETUP 1 Select Enable NDS and click Change Trees 2 In the NDS Configuration dialog box that appears dou...

Страница 116: ...ry from a Windows Computer 3 In the Select User Login window select Use Default User Information or enter your password and click Next 4 Navigate to the NDS container select it and click Next If neces...

Страница 117: ...55 17 Network Setup 5 Select Use Default Print Queue Root or navigate to the Print Queue Root and click Finish...

Страница 118: ...55 18 Setting up the Fiery from a Windows Computer 6 Click OK The NDS Configuration dialog box appears displaying information about the print server...

Страница 119: ...IONS FROM REMOTE FIERY SETUP 1 Select Enable PServer mode from the Service1 tab 2 Click Bindery Setup 3 Select a file server from the Available Servers list If the File Server User Name and Password d...

Страница 120: ...r from the list and click Finish If necessary enter the appropriate password in the Print Server Password dialog box to log on to the selected file server The name of the newly added server appears in...

Страница 121: ...TE FIERY SETUP 1 Select Enable PServer mode from the Service1 tab 2 Click Bindery Setup The Novell Setup dialog box appears 3 Make your selection in the Selected Servers list 4 With the file server se...

Страница 122: ...55 22 Setting up the Fiery from a Windows Computer PServer Poll Interval Specify the polling interval in seconds for NetWare printing...

Страница 123: ...sharing with Server Message Block SMB To set up the Windows printing service text fields may include uppercase letters numerals spaces and the following characters _ NOTE Lowercase letters are not al...

Страница 124: ...r information about the printer up to 15 characters These comments are listed in the Properties of the Fiery in Network Neighborhood Lowercase letters are allowed in this field Domain or Workgroup Ent...

Страница 125: ...etup and WebDownloader A Java enabled Web browser and a valid IP address are required for each user For details on supported browsers and workstation requirements see the User Software Installation Gu...

Страница 126: ...ows Computer Port 9100 printing Enable Port 9100 Enables applications to open a TCP IP socket to the Fiery at Port 9100 to download a print job Port 9100 Queue Allows you to attach Port 9100 to any of...

Страница 127: ...If selected print jobs sent via e mail are accepted If this option is cleared print jobs sent via e mail are ignored Incoming Mail Server Specify the IP address or server name that communicates the ap...

Страница 128: ...the mail server This name tells the Fiery client mail service which account contains e mail messages for the Fiery NOTE The account name entered in this field must first be specified on the mail serv...

Страница 129: ...dialog box you can access the Printer Setup and Paper Setup tabs NOTE In the following illustrations Device name represents the actual printer model which is C9800 Printer connections Specify whether...

Страница 130: ...paper size is defined within a PostScript file jobs are printed on Letter size paper if you select US or A4 paper if you select Metric Print Cover Page Specify whether to insert an identification shee...

Страница 131: ...or Group Password settings for a job that a user has already sent from the printer driver use Command WorkStation TO SET UP PRINTING GROUPS AND PASSWORDS 1 Select Printing Groups from the Command Wor...

Страница 132: ...the Setup dialog box You are notified that the Fiery must be restarted for the new settings to take effect You can restart now or later If Command WorkStation is running the connection to the Fiery i...

Страница 133: ...int from Command WorkStation include the Test page Job Log colour charts and Font List For information on these Fiery pages see Chapter 2 of the Job Management Guide TO PRINT THE CONFIGURATION PAGE 1...

Страница 134: ......

Страница 135: ...bility in remote management TO SET UP WEBTOOLS ON THE FIERY 1 In Fiery Network Setup enable TCP IP 2 Set a valid unique IP address for the Fiery and then set the subnet mask Set a gateway address if r...

Страница 136: ...must set certain Fiery options in Network Setup and Printer Setup You also must prepare each user s workstation to communicate with the Fiery over the Internet or intranet For more information on Net...

Страница 137: ...ssword if one has been set TO CHANGE THE WEBLINK DESTINATION 1 Start your Internet browser 2 Enter the IP address or the DNS name of the Fiery The Fiery home page appears 3 Enter the Administrator pas...

Страница 138: ......

Страница 139: ...inter defaults including modes imaging paper size handling error handling Printer Setup pages 4 38 5 29 PS Setup pages 4 39 and 5 30 Colour Guide Printing Guide Setting up the job environment Publishi...

Страница 140: ...l note of it If you lose or forget this password it cannot be recovered for you and the internal hard disk drive containing the operating system and all settings will need to be replaced Controlling t...

Страница 141: ...ey pressed password entry is complete The password can be any combination of letters and numbers up to 19 characters Caution If you decide to set an administrator password make sure you keep a careful...

Страница 142: ...es also include Operator privileges Operator Controls access to job management functions via the job management tools NOTE For more information on Fiery passwords and the access privileges they allow...

Страница 143: ...the operating system and all settings will need to be replaced TO REMOVE A PASSWORD 1 Select the password you want to delete 2 Delete the asterisks in both the Enter New Password and Verify New Passw...

Страница 144: ...the Print address book are authorized to submit jobs via e mail to the Fiery Unauthorized users receive an e mail reply that their job was not accepted by the Fiery for printing E mail Service also al...

Страница 145: ...For example AddAddressTo Print name domain For example user efi com Added to Address Book name of address book For example Added to Address Book Print List of addresses added to the address book The...

Страница 146: ...CP or BOOTP protocol to obtain an IP address automatically for the Fiery Post the current Configuration page near the server for quick reference Users need the information on this page such as the cur...

Страница 147: ...recurring print jobs or jobs that are not urgent to the Hold queue At low traffic times the administrator or a user of the job management tools with Operator privileges can move or copy all the Hold q...

Страница 148: ...printer in the READY state press the or keys to select the Shutdown Menu then press the ENTER key to select it 2 Press the or keys to select Shutdown then press the ENTER key to shut down the entire s...

Страница 149: ...77 11 Shutting down rebooting and restarting the C9800 2 Press the or keys to select Restart then press the ENTER key to restart the Fiery without rebooting the operating system...

Страница 150: ......

Страница 151: ...This message Means Enable AppleTalk Network Setup Protocol Setup AppleTalk Setup No AppleTalk zone found The Ethernet network cable is not attached to the connec tor on the C9800 or the network cable...

Страница 152: ...conflict with an existing tree connection for example if the connection was made through a NetWare 4 x server in emulation mode all bindery settings will be deleted If you choose OK and choose Yes in...

Страница 153: ...PServer Setup Bindery Setup File server name not found Try again No file server with those letters was found when Fiery que ried the network Check the name of the NetWare file server check cable conn...

Страница 154: ...dery Setup screen Novell error code followed by a message Novell NetWare has reported an error Command Work Station reports the error number and displays a brief message For the most common errors lis...

Страница 155: ...st account on the NetWare server or tree for the purpose of setup Log in with a different account At the ENTER LOGIN NAME screen change the default name guest to supervisor or enter another valid logi...

Страница 156: ...n name The server has connected to a file server but is unable to log in to the file server or print server because the password has expired for the login account name or the named print server Select...

Страница 157: ...n nnn Notify IPX Novell Administrator Indicates other network errors when the Fiery is already connected to a file server Something unexpected has happened and the user usually cannot recover without...

Страница 158: ...ter not found Most failures to find a printer on the network are due to conflicting or missing name or address settings for the Fiery You must enter names in specific places The required names are TCP...

Страница 159: ...ame DNS name TCP IP host name page 2 1 Name of printer on lpd host machine print or hold UNIX etc printcap file BSD rp line print or hold page 2 17 Solaris lpadmin queuename print or hold NetWare admi...

Страница 160: ...sage is displayed The problem can occur when The printer is initially turned on The printer restarts You have changed settings affecting the server address and have not reconfigured the connection to...

Страница 161: ...vileges 3 3 Allow Courier Substitution option 4 41 5 30 AppleTalk 1 5 network diagram 1 5 protocol setup 4 11 5 10 server name 4 5 5 3 AppleTalk Setup from Control Panel 4 11 from Control Panel summar...

Страница 162: ...03 2 3 configuring servers from Control Panel 4 9 from Windows computer 5 1 to 5 32 preparing for 3 8 connected Novell servers Bindery 4 28 connecting network cable 1 11 parallel cable 1 12 to a Binde...

Страница 163: ...nabling client utilities 4 12 Fiery WebTools 4 32 4 33 5 25 end of file EOF character parallel communication 4 10 5 8 Enter First Letters of Server Name search option Bindery Setup 4 26 Enter Your Fil...

Страница 164: ...nting Protocol enabling 4 33 IP address assigning automatically 4 12 for Ethernet Setup 4 13 for WINS Name Server 5 24 required for TCP IP printing 2 19 IP Filtering options 4 15 IP Port Setup 4 16 IP...

Страница 165: ...s 4 20 5 13 error messages A 4 A 6 NDS Novell Directory Services 2 12 print server poll interval 4 30 setting up network on the Control Panel 4 20 NetWare File Server Bindery connecting 4 25 4 26 find...

Страница 166: ...41 5 30 Polling Interval E mail Setup 4 35 5 28 polling interval for NetWare print jobs 4 30 5 22 Port 9100 printing 5 26 Port 9100 Queue option 5 26 Port 9100 Setup 4 33 Port Setup from Control Panel...

Страница 167: ...re Black Text Graphics option 4 46 Q queues clearing all 7 5 publishing 4 39 5 29 specifying for parallel port input 4 39 R Remove File Server Bindery Setup 4 29 explained 4 25 removing Bindery file s...

Страница 168: ...user 2 19 Support option 5 4 Supported Servers Bindery Setup 4 28 System Date option 4 5 5 3 System Time option 4 5 5 3 T TCP IP adding server to network 2 4 Ethernet Setup from Control Panel 4 12 hos...

Страница 169: ...etup 4 32 5 25 WebDownloader see Fiery WebDownloader WebLink see Fiery WebLink WebSetup see Fiery WebSetup WebTools see Fiery WebTools Windows 98 Me printing in Windows NT 4 0 2000 Server 2003 environ...

Страница 170: ...Oki Europe Limited Central House Balfour Road Hounslow TW3 1HY United Kingdom Tel 44 0 208 219 2190 Fax 44 0 208 219 2199 www okiprintingsolutions com 07066501 iss 1...

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