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Printing Troubles
Troubleshooting
1
2
Index
Maintenance
Symptom
Cause
Troubleshooting
Reference
pages
Print data is not sent.
LAN Cable/USB Cable is
damaged.
Connect a new cable.
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Computer had timed out.
Increase the length of timeout.
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Abnormal sound.
Device is tilted.
Install on a stable and a flat
surface.
Basic
Resonant sound.
While temperature inside the
device has increased, printing
is done on a narrow paper or a
thick paper.
Device has not broken down.
Use the device as it is.
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Printing does not start
immediately.
Device is warming up for
returning from the power
saving mode or auto power off.
Please wait.
When you do not want to use
auto power off, select [Admin
Setup]>[Power Setup]>[Sleep]/
[Auto Power Off], and disable
both the modes.
Advanced
Cleaning of image drum may
be in progress.
Please wait.
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Temperature adjustment of the
fuser unit is under progress.
Please wait.
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Processing of data from other
interface is in progress.
Wait until the printing is
complete.
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Printing stops in between.
Temperature is adjusted
because temperature of the
fuser unit increased due to
continuous printing.
Temperature is adjusted
because temperature inside
the device increased due to
continuous printing for long
time.
Please wait.
Printing will automatically
start again once temperature
of the fuser unit has become
appropriate.
Please wait.
Printing will automatically start
again once temperature of the
printer has become appropriate.
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Not enough memory.
Inadequate memory of the
printer due to large printing
data
Print after lowering the quality
of printer driver.
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Slow printing.
Printing process is also done at
the computer side.
User a computer with fast
processing speed.
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Select [ProQ/High Quality] in
the [Job Options] tab of the
printer driver.
In the [Advanced] tab of the
printer driver,
select [Fine/
Detail(1200x1200dpi)]
or [Normal (600x600dpi)].
Advanced
Complicated print data.
Select simple print data.
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Display of the printer driver is
abnormal. (Mac OS X)
Printer driver may not be
functioning correctly.
Delete the printer driver once,
and re-install it.
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