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Troubleshooting and maintenance — 57

TROUBLESHOOTING AND MAINTENANCE

This chapter describes misfeed removal, user maintenance, and similar issues. Please call your authorised
dealer if you fail to cure the problem after reading this section.

Misfeed removal

All messages will appear on the display panel of the main unit. When a misfeed has occurred, printing will
stop and the message shown below will appear. Follow the procedure below to remove misfed paper.

PAPER JAM

(1)

>

CAUTION

>

• Do not damage or touch the photoconductive drum.

>

• Be careful not to tear the misfed paper during removal.

>

• If paper is accidentally torn during removal, be sure to remove all pieces.

General misfeed removal procedure

If the INFORMATION key is pressed when a misfeed has occurred, messages will appear giving guidance for
misfeed removal. The messages will appear in sequence and can be viewed by using the

S

and

T

keys.

Press the INFORMATION key.

Press the

T

key.

Use the

S

and

T

keys on the operation panel to scroll through the guidance messages.

Press the INFORMATION key to close the misfeed removal guidance.

Fusing unit

CAUTION

The fusing unit is hot. Take
care in removing paper.

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Содержание B8300

Страница 1: ...B8300 USER S GUIDE...

Страница 2: ...cable special paper 22 Setting the paper size and type from the operation panel on the main printer 23 Loading paper in the multi purpose drawer 24 Fusing unit pressure adjusting levers 25 Loading tra...

Страница 3: ...oval procedure 57 Misfeed in the paper feed area 58 Misfeed in paper tray 1 58 Misfeed in multi purpose drawer 59 Misfeed in the stand 3 x 500 sheet paper drawer 59 Misfeed in the stand MPD and 2000 s...

Страница 4: ...e jam removal 83 Disposal of hole punch scrap 84 Misfeed in the saddle stitch finisher 85 Stapling position quick reference guide for duplex output 87 Relationship between print image and saddle stitc...

Страница 5: ...CONTENTS 4...

Страница 6: ...prohibited except as allowed under copyright laws Trademark Acknowledgments Microsoft Windows MS DOS and Windows NT are trademarks of Microsoft Corporation in the U S A and other countries Macintosh P...

Страница 7: ...ded long term exposure limit for ozone is 0 1 ppm 0 2 mg m3 calculated as an eight hour time weighted average concentration However since the small amount that is emitted may have an objectionable odo...

Страница 8: ...the multi purpose drawer and lift at the positions shown in the illustration To avoid injury be sure to completely remove the multi purpose drawer If the machine has been placed on a stand paper draw...

Страница 9: ...connecting the devices 7 Do not print anything which is prohibited from printing by law The following items are normally prohibited from printing by national law Other items may be prohibited by local...

Страница 10: ...to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment...

Страница 11: ...Laser cautions 10...

Страница 12: ...zes in both metric and imperial systems The standard sizes available are shown below The meaning of R in original and paper size indications Some original and paper sizes can be placed in either portr...

Страница 13: ...heat mode is the first level of power reduction The power is reduced to the fuser unit a preset time after the machine has completed a job and no further machine operations have been made The machine...

Страница 14: ...sion Provides support for large size paper 6 Operation panel 7 Front cover Open to add toner 8 Main switch Press to turn power on and off 9 Paper tray 1 10 Stand 3 x 500 sheet paper drawer 11 Stand MP...

Страница 15: ...18 Photoconductive drum Images are formed on the photo drum 19 Cartridge lock lever When replacing the drum toner or developer cartridge move this lever down and pull it out For replacement and instal...

Страница 16: ...Overview 15 PART NAMES AND FUNCTIONS Peripheral devices included...

Страница 17: ...tand 3 x 500 sheet paper drawer B83TT This paper feed unit contains an upper multi purpose drawer see item 6 and two lower drawers each of which can hold a maximum of 500 sheets of 80 g m2 20 lb paper...

Страница 18: ...menu custom settings or execution of print jobs held by the retention function Also press to return to the job status screen from the setting screen of each job status group 6 S T keys Press to selec...

Страница 19: ...per is added or another paper is selected see Setting the Paper Size and Type While a current job is suspended the printer will print a reserved job if paper is available from another source for that...

Страница 20: ...of a reserved job jobs stored in the printer Print data transmitted from computers will be stored in this printer up to 99 jobs and will be printed sequentially To delete print data of a reserved job...

Страница 21: ...ay 1 firmly all the way into the machine 4 Set the paper type If you change the paper type be sure to set the correct type by referring to Setting the Paper Size and Type section Loading paper in pape...

Страница 22: ...tic detection function 11 x 17 8 x 14 8 x 11 8 x 11R 7 x 10 R 5 x 8 R If AUTO AB is selected in setting the paper size and type the following paper sizes can be used with the automatic detection funct...

Страница 23: ...be used For sizes larger than A4 or 8 x 11 thick paper ranging from 60 to 105g m2 or 16 to 28 lb can be used Other thick papers Index stock 176 g m2 or 65 lb can be used Cover stock 200 to 205 g m2 or...

Страница 24: ...cancel the setting change press the BACK C key to return to step 4 8 Select the paper type that has been set in the tray Press the S or T key repeatedly until the paper type that has been set appears...

Страница 25: ...have metal clasps plastic snaps string closures windows linings self adhesive patches or synthetic materials Attempting to print on these may cause misfeeds inadequate toner adherence or other problem...

Страница 26: ...sure to return the lever to the normal position when finished feeding envelopes If not inadequate toner adherence paper misfeeds or other problems may occur 1 Unlatch the duplex module and slide it to...

Страница 27: ...as for paper tray 1 in the main unit If the paper size or paper type is changed in either paper tray the tray settings must be changed in custom settings Refer to Setting the Paper Size and Type Speci...

Страница 28: ...r feed tables This holds approximately 1 200 sheets 3 Raise the paper guide and load paper into the left hand paper feed table This holds approximately 800 sheets After loading paper be sure to return...

Страница 29: ...y At a stable temperature Not exposed to direct sunlight Store paper in the wrapper and lying flat Paper incorrectly stored or out of the wrapper may curl or become damp resulting in misfeeds Supply l...

Страница 30: ...photoconductive drum The photoconductor on the drum can deteriorate by exposure to light for an extended period of time Do not remove the cartridge from its protective package until it is ready to be...

Страница 31: ...hoto drum 10 Close the duplex module If the machine is not equipped with the duplex module close the side cover 11 Return the cartridge lock lever and close the front cover Do not shake the developer...

Страница 32: ...ge Push the lock release button and pull out the developer cartridge until it stops 4 Push the lock button at the rear and remove the developer cartridge 5 Remove the new developer cartridge from its...

Страница 33: ...Overview 32...

Страница 34: ...hen using this product in a Windows environment you must install a printer driver in your computer system Use the CD ROM supplied with this unit for the installation of the driver This product can be...

Страница 35: ...and choose the item you want to install A restart of your computer may be needed depending on the system Click Yes to restart the computer Uninstalling printer drivers and printer utilities When unin...

Страница 36: ...configured for auto start the tool selection will appear Click Cancel to close the screen 3 On the Start menu select Settings and then Printers The Printer window will appear 4 Double click the Add Pr...

Страница 37: ...r additional information 4 Click the OK button Windows NT 4 0 2000 Screens for Windows NT 4 0 are used in the description below 1 On the Start menu select Settings and then Printers The Printer window...

Страница 38: ...ase sensitive Characters that cannot be input Examples of improper input abc abc abc abc abc Accessing Web pages and displaying Help Use the following procedure to access the Web pages If the Help but...

Страница 39: ...r and administrator The Admin password is the same as the Web Page password for the network card Custom Directory Setup User index names in the display list on the operator panel are set Alerts Messag...

Страница 40: ...n the printer as a held job until released from the operator panel A print start operation can be made on the operator panel of the printer as needed You can also delete the data without executing pri...

Страница 41: ...nter the first digit of the password and press the OK key This is needed only if a password has been set Be sure to enter the same number that has been entered on the computer If no password has been...

Страница 42: ...ith a key operator program for counting the number of pages from the printer When executing a print operation from the computer you must enter an account number on the setting screen of the printer dr...

Страница 43: ...8 51 to 9 x Printer driver LaserWriter 8 version 8 4 1 or later For other conditions such as CPU and RAM capacity the core requirements of the operating system must be satisfied Ensure that LaserWrit...

Страница 44: ...the Select a PostScript Printer Description File dialogue box appears select the PPD file name with your printer model name and click Select Click OK Printer configuration will be set automatically 6...

Страница 45: ...ge the registered account numbers 1 To start this utility open the Oki B8300 Extras folder on your hard disk and double click the B8300 Utility icon 2 Click the Select button and select the PPD files...

Страница 46: ...ge CONDITION SETTING appears Any print jobs held in the printer and any job currently transmitted to the printer will be printed with the former printer settings 2 Press the OK key 3 Press the Sor T k...

Страница 47: ...sizes are displayed as follows in the display TABLOID LEGAL FOOLSCAP LETTER EXECUTIVE INVOICE A3 B4 A4 B5 and A5 Default paper type The paper type to be used for printing under normal conditions is se...

Страница 48: ...U key to display the custom settings menu screen Press the MENU key repeatedly until CUSTOM SETTING appears 2 Any print jobs held in the printer and any job currently transmitted to the printer will b...

Страница 49: ...ings used by the NIC Network Interface Card namely the print server card is printed PostScript font list printing A list of fonts that can be used with the PostScript printer driver is printed If test...

Страница 50: ...tor code number and press the OK key ENTER KEY OPERATOR CODE The factory default setting of the key operator code number is 00000 The at the first digit will change to and at the second digit will bli...

Страница 51: ...istered and the screen will return to display of the major program categories The BACK C key is used to return to the previous screen Successive pushes of the back key will return step by step back th...

Страница 52: ...SSAGE DISPLAY TIME 6 sec LANGUAGE SETTING ENGLISH KEY OPERATOR CODE CHANGE SYSTEM SETTINGS PRODUCT KEY SET CODE HEXADECIMAL DUMP MODE OFF PDL FOR NETWORK PORT AUTO PDL FOR PARALLEL PORT AUTO I O TIMEO...

Страница 53: ...ronmental pollution In situations where it is impractical to use the Auto power shut off timer a program is provided to cancel that function There is also a program for reducing toner consumption Auto...

Страница 54: ...uplex unit This program is used to disable duplex printing when the duplex module malfunctions If this program is set only one sided printing can be performed Disable stapler unit This program is used...

Страница 55: ...vailable the printer will automatically substitute A4 size paper in place of Letter if A4 paper is available Letter size paper cannot be automatically selected in place of A4 Interface settings These...

Страница 56: ...he IP address IP address IP subnet mask and IP gateway of this product The program is set to ENABLE DHCP by factory default setting which has the IP address setting obtained automatically When using t...

Страница 57: ...e this program to recall the configuration settings that have been stored in the printer s non volatile memory by the program Store current configuration After this program is set exit the key operato...

Страница 58: ...ON Do not damage or touch the photoconductive drum Be careful not to tear the misfed paper during removal If paper is accidentally torn during removal be sure to remove all pieces General misfeed remo...

Страница 59: ...d paper is not found in step 2 pull out paper tray 1 and remove the misfed paper carefully 4 Gently close the paper tray Push the paper tray back into the machine 5 Gently close the duplex module If t...

Страница 60: ...s If misfed paper is not found in step 3 refer to Misfeed in paper tray 1 to remove the misfed paper Misfeed in the stand 3 x 500 sheet paper drawer For misfeed removal in the upper tray follow the pr...

Страница 61: ...o not touch or damage the transfer roller or the photo drum 3 If paper is misfed in the transport area turn roller rotating knob B in the direction of the arrow to remove the misfed paper 4 If the mis...

Страница 62: ...le gently remove it taking care not to tear the paper Repeat the procedure if paper is misfed in the lower part of the duplex module 4 Close the cover of the duplex module and lower the exit tray 5 Ge...

Страница 63: ...ed correctly Install the printer driver correctly The orientation of the image is incorrect on the print Printer driver orientation setting correct Correct the orientation in the printer driver Image...

Страница 64: ...of paper fed simultaneously Remove the paper from the paper tray or the bypass tray fan the paper as shown in the illustration and then load it again Printed paper is wrinkled or the image rubs off ea...

Страница 65: ...Troubleshooting and maintenance 64...

Страница 66: ...tions Name Duplex module or Duplex module bypass tray Paper size for duplex copy 1 11 x 17 8 x 14 8 x 13 8 x 11 8 x 11R 5 x 8 R A3 B4 A4 A4R B5 A5R Paper weight for duplex copy 1 60 to 105 g m2 or 16...

Страница 67: ...he opertor panel to set the type and size of loaded paper When the paper system is changed from the inch system to the AB system or vise versa or when the paper type is changed the paper type must be...

Страница 68: ...printing mode Using the bypass tray Open the Paper tab shown in the illustration below and select Bypass Tray in the Paper Selection drop down Using the exit tray mounted to the duplex module Open th...

Страница 69: ...en the Configuration tab in the printer driver setting and select the check box of Duplex Module Bypass tray extension not extended When using 11 x 17 8 x 14 8 x 13 A3 or B4 paper the bypass tray exte...

Страница 70: ...ray Mail bins mail bin tray Tray capacity Top tray 250 sheets A4 or 8 x 11 size 80 g m2 or 20 lb Mail bins 100 sheets each A4 or 8 x 11 80 g m2 or 20 lb Paper sizes Top tray same as the specifications...

Страница 71: ...1 Select the mail bin for receiving prints in the printer driver The illustration below shows the screen for a PCL printer driver in the Windows 98 environment as an example 2 Select Properties in th...

Страница 72: ...aper Be careful not to tear the misfed paper during removal After removing the paper press down on the top cover to close it 3 If the misfed paper is not found in step 2 open the front cover 4 Turn th...

Страница 73: ...Max A4 or 8 x 11 Min B5 Paper weight Top tray same as the specifications of paper for feeding in the main unit Lower tray 60 to 105 g m2 or 15 to 34 lb Paper types Top tray same as the specifications...

Страница 74: ...ection and other functions may not be compatible For instance if heavy paper envelopes label stock etc are selected it will not be possible to select duplex offset tray saddle stitch etc For details s...

Страница 75: ...ridge into the staple box aligning the arrow of the staple cartridge with that of the staple box NOTES Do not remove the tape from the cartridge before inserting the staple cartridge into the box When...

Страница 76: ...t cover 5 Turn the staple unit face up 6 Pull the release lever for the staple box and remove the box 7 Raise the lever at the end of the staple box Remove the top staple if it is bent If bent staples...

Страница 77: ...top cover Move the tab in the direction of the arrow as shown in the illustration to open the top cover 3 Remove the misfed paper Be careful not to tear the misfed paper during removal After removing...

Страница 78: ...isher and remove all paper from the stapler compiler Stapling cannot be performed Is a CHECK THE STAPLER UNIT or CHECK STAPLER POSITION OR STAPLE JAM message displayed Check the staple unit Is a messa...

Страница 79: ...ds cannot be stapled Orientation of original or original data Output result Page 1 Page 2 Page 1 Page 2 Duplexed Portrait orientation printing Left binding Top binding Right binding Left binding Top b...

Страница 80: ...ight Upper tray 60 to 205 g m2 or 16 to 54 lb Lower tray 64 to 80 g m2 or 17 to 34 lb Paper types Upper tray plain paper thick paper Lower tray plain paper only Tray full detection Provided in both tr...

Страница 81: ...e to side so that each set or group will be offset from the previous set or group for easy separation Stapled sets will not be offset Stapling positions Portrait orientation Landscape orientation Top...

Страница 82: ...et Style under the Document Style heading then select Tiled Pamphlet or 2 Up pamphlet 4 Then select 2 Staples in the Staple drop down under the Finishing heading The settings screens to the right will...

Страница 83: ...ock button to unlock the staple box cover and remove the staple cartridge If staples remain the staple cartridge cannot be removed 6 Insert a new staple cartridge into the staple box After inserting t...

Страница 84: ...er compiler 5 If saddle stitch was selected open the saddle stitch section cover 6 Remove the misfed paper Be careful not to tear the misfed paper during removal 7 Close the saddle stitch section cove...

Страница 85: ...Push the stapler section back into the finisher 15 Close the front cover 16 Push the saddle stitch finisher back against the printer Make a test print in the staple sort mode to ensure that stapling...

Страница 86: ...jam indicator 3 If misfed paper is not found in step 1 open the top cover 4 While pulling and turning roller rotating knob B remove the misfed paper If the misfed paper is released by turning roller...

Страница 87: ...all covers Message indicating need to remove paper from the stapler compiler displayed Remove all remaining paper from the stapler compiler Stapling cannot be performed including saddle stitch Messag...

Страница 88: ...on stapling Two position stapling Two position stapling One position stapling One position stapling One position stapling Left binding with two position stapling cannot be made Right binding with two...

Страница 89: ...s and postcards cannot be stapled If mixed paper sizes are selected for stapling jobs stapling will be automatically cancelled Same as above Orientation of original or original data Output result Page...

Страница 90: ...t fonts Outline 46 including Line printer font PostScript 136 Parallel interface IEEE 1284 compatible parallel interface P1284B connector Network interface 10 Base T 100 Base TX Warm up time Approx 95...

Страница 91: ...Yes Yes 600 dpi Yes N A Yes Yes Yes Yes Horizontal vertical N A Yes PPD Windows 1 999 Yes Yes N A Long short 2 42 3 Fixed Yes always 136 font5 Bitmap Type1 TrueType Yes N A N A Yes 3 sizes2 4 Yes N A...

Страница 92: ...r Duplex module bypass tray Duplex module Saddle stitch finisher Finisher Mail bin stacker Exit tray Upper exit tray extension Punch unit Multi function controller board Print server card Power supply...

Страница 93: ...sent to the printer and the number of print hold jobs has reached the maximum of 100 jobs When different paper sizes have been selected for printing within a print job and one or more of the sizes ca...

Страница 94: ...S Math 3 PC 8 21 Pi Font 4 PC 8 Danish Norwegian 22 ISO 8859 2 Latin 2 5 PC 850 23 ISO 8859 9 Latin5 6 ISO 6 ASCII 24 ISO 8859 10 Latin 6 7 Legal 25 PC 852 8 ISO 21 German 26 PC 775 9 ISO 17 Spanish 2...

Страница 95: ...de Oki Systems Holland b v Postbus 690 2130 AR Hoofddorp Fax 020 6531301 Helpdesk 900 2025285 www oki nl OKI Systems Italia S p A c c Il Girasole Lotto 3 05 B 20084 Lacchiarella MI Tel 02900261 Fax 0...

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