Odys Uno X8, Руководство пользователя

Страница: 102 / 103

E
N
Asserting a warranty claim
1. To make use of the warranty service, you must
contact the AXDIA Service Center by e-mail, fax
or phone (see below for contact details). You can
also use the service form on our website or on the
back of the warranty conditions.
2. AXDIA Service Center will try to diagnose and
solve your problem. If it is determined that a
warranty claim exists, you will be given an RMA
number (Return Material Authorization) and you
will be asked to send the product to AXDIA.
IMPORTANT: AXDIA will only accept parcels that
have an RMA number.
Please observe the following when sending the
product:
1. Send the product suitably packaged with carriage
and insurance paid. Do not enclose any
accessories with the products (no cables, CD's,
memory cards, manuals, etc.), unless the AXDIA
Service Centre specifies otherwise.
2. Mark the RMA number on the outside of the
package in such a way that it is visible and clearly
legible.