Ocean Instruments SoundTrap ST640, Руководство пользователя

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will proceed and complete within a few seconds. If presented with the error message “MSP Erase
failed”, it is likely that the pressing of the reset button was interrupted – please try again.
3.9 Troubleshooting
First port of call when experiencing problems is to check that you are using the most up to date
software. Oftentimes small issues are most easily resolved by updating the software – please try this
first. The latest software can be downloaded from here:
www.OceanInstruments.co.nz/downloads/
Problem : SoundTrap doesn’t appear in device list when plugged into computer
Solution : Please try removing all memory cards and lithium batteries. Then disconnect and reconned
the USB cable. If this resolves the problem, try reloading each of the memory cards and batteries to
see which one is causing a problem.
Problem : Offload process reports errors and produces smaller than expected files.
Solution: This indicates errors with USB communication. Common causes include:
1. Using a external hard drive on the same set of ports - this can overload the USB controller.
2. Using a USB hub - try connecting directly to the computer
3. Using a low-quality laptop - try a better computer
Problem: IR Remote is not working.
Solution:
1. Check that it has a battery. These are not suppled due to shipping restrictions. Correct
battery type is the commonly available CR2032. Be sure to remove the plastic insulator
sheet before inserting the battery.
2. Ensure that you are pointing the remote directly at the recorders electronics module.