How to solve problems with jobs
Procedure
1.
When there is a problem with a job, the color of the green job queue bar in Océ Express
WebTools turns red.
The system monitor section of Océ Express WebTools displays the message: [User intervention
required].
The job that has the problem remains in the queue as an active job, displayed in bold fonts.
2.
On the user panel detailed information about the problem is displayed. You can use this
information to solve the problem.
NOTE
If a media jam occurs often, you can perform the following checks:
- Is the media loaded correctly?
- Did you use the correct media? For more information, see
- Did you remove all the pieces of media from the paper path?
NOTE
If an error occurs that you cannot solve, please remember the error code displayed on
the user panel and contact the helpdesk for assistance.
How to solve problems with jobs
266
Chapter 8 - Solve Problems
Содержание plotwave 345
Страница 1: ...Operation guide Oc PlotWave 345 365...
Страница 4: ......
Страница 10: ...Contents 10...
Страница 11: ...Chapter 1 Introduction...
Страница 16: ...Available documentation 16 Chapter 1 Introduction...
Страница 17: ...Chapter 2 Get to Know the Printing System...
Страница 40: ...The cloud 40 Chapter 2 Get to Know the Printing System...
Страница 41: ...Chapter 3 Define your Workflow with Oc Express WebTools...
Страница 136: ...Connect your mobile device to Oc Mobile WebTools 136 Chapter 3 Define your Workflow with Oc Express WebTools...
Страница 137: ...Chapter 4 Use the Printing System...
Страница 208: ...Clear the system 208 Chapter 4 Use the Printing System...
Страница 209: ...Chapter 5 Maintain the Printing System...
Страница 221: ...12 Close the media drawer Move and re adjust the printing system Chapter 5 Maintain the Printing System 221...
Страница 250: ...Calibrate the scanner 250 Chapter 5 Maintain the Printing System...
Страница 251: ...Chapter 6 License Management...
Страница 257: ...Chapter 7 Account Management...
Страница 264: ...Workflow on the printer 264 Chapter 7 Account Management...
Страница 265: ...Chapter 8 Solve Problems...
Страница 279: ...Chapter 9 Support...
Страница 287: ...Chapter 10 Contact...
Страница 299: ......