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Troubleshooting Overview

Introduction

This section covers general problems that may occur with the printer. Malfunctions that trigger
system error messages can be caused by human error, a system malfunction, an interface cable
malfunction, mechanical printer malfunction and/or printer firmware failure.

Definition

Printer Errors

Some errors are problems that interfere with the print process but do not shut down the printer
completely. Typically, these errors are problems that prevent starting a printing job or that
interrupt the current print. You should be able to fix these errors without a service call. Other
errors stop the printer and prevent operation until the error is resolved. The printer interface
informs you as to what is wrong by displaying an error message on the LCD display. If the error
message has an obvious solution, apply the appropriate remedy. Otherwise note the exact error
message and associated error number and what the printer was doing before the error, then
place a service call.

Basic Troubleshooting

Troubleshooting helps you locate the source of errors and fix common problems that can arise
during printing.

Troubleshooting Areas:

• Printer behavior
• Print quality
• Data transfer

Example 1

If There is No Power

Is the printer connected to a working power source?

The service should be a dedicated supply that is not susceptible to voltage fluctuations. This
service must be provided via an independent, double pole, fused circuit breaker and a circuit
ground (computer grade) located near the machine. The service should meet all local and
national standards for this type of installation. The circuit breaker should be clearly labeled,
indicating the On and Off positions, such as '1' for On and '0' for Off. A suitable air gap should be
maintained for safe electrical isolation when in the Off position. The printer relies on this service
for primary branch protection. If the printer is without power, check the local supply voltage and
verify that it is set correctly.

Example 2

Drops of Ink Appear on the Media

• To prevent the accumulation of foreign bodies, horizontal surfaces should be cleaned daily.
• Check that there is no hair or other debris on the underside of the carriage. Objects can

accumulate ink mist and result in small drops of ink.

If Problems Persist

If problems persist, perform the following actions as appropriate for the situation:

Troubleshooting Overview

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Chapter 10 - Error Handling and Troubleshooting

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Содержание Arizona 318 GL

Страница 1: ...Operation guide Océ Arizona 318 GL User Manual ...

Страница 2: ...ntation or warranties with respect to the contents hereof and specifically disclaims any implied warranties of merchantability or fitness for any particular purpose Furthermore Océ reserves the right to revise this publication and to make changes from time to time in the content hereof without obligation to notify any person of such revision or changes Edition 2018 04 Revision 3010124379 US ...

Страница 3: ...nance Tasks 49 Counters Module 50 Settings Module 51 Tools and Utilities Module 54 Software Update Module 57 Chapter 5 How to Operate Your Océ Arizona Printer 59 Training Requirements 60 How to Power ON and Off 61 How to Power Off 61 How to Prepare the Printer for Idle Periods 63 How to Lock Out the Power Switch 64 How to Manage Printer Operations 65 Daily Start up and Shut down 65 Daily Start up ...

Страница 4: ...09 Chapter 8 How to Work With White Ink 111 Operator Guidelines for White Ink 112 White Ink Workflow Overview 113 How to Configure ProductionHouse for White Ink 116 White Ink Quick Start 118 How to Prepare White Ink Print Jobs 120 How to Create a White Flood Fill Layer 120 How to Create Spot Data with the Spot Layer Tool How to Use the Spot Layer Tool 122 How to Create Spot Data with the Spot Laye...

Страница 5: ...p Filter 184 Remove Ink from the Table 186 Empty Ink Waste Trays 187 Fill the Coolant Reservoir 191 Replace the Spit Catcher Foam Pad 193 Clean Gantry Rails 195 Change Ink Filter 197 Bleed Ink Filter 200 How to Change a UV Lamp Bulb 203 How to Remove the UV Lamp Bulb 205 How to Replace the Lamp Bulb 207 How to Replace the Lamp Housing 208 Maintain White Ink 209 Roll Media Option Maintenance 210 RM...

Страница 6: ...Contents 6 ...

Страница 7: ...Chapter 1 Introduction ...

Страница 8: ...é provides training for the operator in the use of the printer hardware and software at the time of installation It is the customer s responsibility to ensure that only properly trained personnel operate the printer Operators must be fully versed in the operation of ONYX Thrive or ProductionHouse For any operator unfamiliar with these applications ONYX training is required Training courses are ava...

Страница 9: ... oce com support Electromagnetic Compliance EMC WARNING This is a Class A product In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable prot...

Страница 10: ...1 V1 9 2 2011 65 EC RoHS EN 50581 2012 Product Recycling The symbol on the left below indicates that this product is not to be disposed of with your household waste according to the WEEE Directive 2012 19 EU and your national law This product should be handed over to a designated collection point e g on an authorized one for one basis when you buy a new similar product or to an authorized collecti...

Страница 11: ...0 0 0 0 Inkjet Heads X 0 0 0 0 0 O indicates that the content of the toxic and hazardous substance in all the homogeneous materials of the part is below the concentration limit requirement as described in SJ T11363 2014 X indicates that the content of the toxic and hazardous substance in at least one homogeneous material of the part exceeds the concentration limit requirement as described in SJ T1...

Страница 12: ...Product Compliance 12 Chapter 1 Introduction ...

Страница 13: ...Chapter 2 Product Overview ...

Страница 14: ...he production of this document possible errors and omissions are unintentional Specifications Feature Specification Printing Technology Piezoelectric inkjet using Océ VariaDot technology UV Ink Standard CMYK or Optional White Maximum Media Size 2 5m 98 4 x 1 25m 49 2 Media Thickness Maximum 48mm 1 890 Maximum Print Size 2 51m 98 8 x 1 26m 49 6 Media Weight Maximum 34 kg m 7 lbs ft Nozzle Drop Volu...

Страница 15: ...Chapter 3 Safety Information ...

Страница 16: ...roved by the manufacturer may result in failure of the machine Use maintenance materials supplies and consumables for their intended purpose only Ink polluted gloves and uncured printed media are considered chemical waste and should be disposed according to local regulations Waste of consumables supplies and maintenance materials must not be disposed together with household rubbish Do not allow th...

Страница 17: ...t a doctor Inks are not allowed for food related or children related applications e g plates toys All waste containing uncured or partly cured UV ink is hazardous and must be disposed of separately according to local regulations Do not mix ink waste with non hazardous waste household office etc Do not allow it to reach sewage systems or drinking water supplies Ink waste includes maintenance pads a...

Страница 18: ...roflex gloves sizing is more important for larger hands attempting to wear smaller sized gloves Please order the appropriate size for maximum comfort and mobility Small 1070090536 Glove Microflex 93 260 Size 6 5 7 S Medium 1070090537 Glove Microflex 93 260 Size 7 8 8 M Large 1070090538 Glove Microflex 93 260 Size 68 5 9 L Extra Large 1070090539 Glove Microflex 93 260 Size 9 5 10 XL CAUTION Always ...

Страница 19: ... of expiry two years after receipt CAUTION Discard the bottle if it shows any sign of wear or physical damage cracking or leaking or at expiry Flush must not be exposed to air for long periods Always store flush in a sealed container Flush has a recommended shelf life of one year Discard it after one year has passed Flush is a solvent and should not be splashed or sprayed around sensitive areas su...

Страница 20: ...mp bulbs must be avoided When heated compounds from the skin can form permanent etching on the surface of the UV bulb A contaminated bulb may fail prematurely Ozone As a UV lamp warms up it briefly passes through a section of the light spectrum which excites oxygen molecules enough to create ozone Once a UV lamp has completely warmed up only very minute amounts of ozone are present NOTE A high con...

Страница 21: ...s lamp in the printer Storage Scrap UV discharge lamps may be stored for one year before being shipped for recycling DISPOSAL RECYCLING LAMP BULBS MUST BE RECYCLED OR DISPOSED OF ACCORDING TO LOCAL MUNICIPAL STATE PROVINCIAL OR FEDERAL LAWS For lamp recycling and disposal information please call 1 800 OK CANON for the USA and Canada Accidental Release Spill Procedure Steps to be taken in case mate...

Страница 22: ...sabled and UV lamps are turned off if they were On when the station drawer is open The Interlock system is automatically reset when the drawer is closed Power up Interlock Test for Carriage On power up the Interlock System will not permit printer motion the Carriage Guard Interlock must be cycled to ensure the Interlock is functional and that the Carriage Guard is in place Upon cycling of the Carr...

Страница 23: ... Category according to 7 1 of EN12198 1 2000 Special restrictions and protective measures are essential when the machine is used in the workplace Wear Safety Gloves Located on the maintenance station as a reminder to al ways wear gloves when handling ink Risk of Eye Injury Wear Eye Protection Located on the maintenance station as a reminder that the UV curable ink is harmful to the eyes and skin A...

Страница 24: ...e Type and Ratings of Fuse Caution Disconnect Power Before Changing Fuse Refer to the section How to Power the Printer On and Off 1 Disconnect Power Electrical Shock Hazard Equipment Powered by two power cords Turn off power switch or remove both power cords before servicing Refer to the section How to Power the Printer On and Off 2 Electrical Shock Hazard Warning High Leakage Current Earth Connec...

Страница 25: ...Gantry If the green beacon light on top of the carriage is on the gantry may start moving at any time 7 Moving Gantry No Step Do not step on the table strut If pressure is put on the ta ble strut it can bend and thus affect the level of the printer table and therefore print quality 8 No Step on Strut PE K GND Protective Earth Identification 9 PE K Safety Labels Chapter 3 Safety Information 25 ...

Страница 26: ...t be aware of when using the printer IMPORTANT The photos in the following table illustrate situations that must be avoided when operating your printer Situations and Actions to Avoid How NOT to use the printer Avoid these Situations For Your Personal Safety 10 Keep the table clear Do not place your hand in the carriage pathway when printer power is on Do not leave any ob jects on the table printi...

Страница 27: ...mes sage will display and you will have to use the mouse to click Reset on the user interface LCD display 13 Hot UV Lamps When the Maintenance Station is open to per form printhead mainte nance do not touch the UV lamp assembly as it can be hot Also be aware that the carriage will move up or down when the Raise Carriage switch is pushed 4 Safety Awareness Chapter 3 Safety Information 27 ...

Страница 28: ... crush hazard Do not rest your hands in this area during daily print head maintenance as this process causes the car riage to move up and down 15 IGUS Hazard Avoid placing fingers hands or other objects in the IGUS track unless power is off and the printer is locked out 4 Safety Awareness 28 Chapter 3 Safety Information ...

Страница 29: ...ntain some machine operations and functionality certain compromises are required The following table documents some of these residual hazards By making the operator aware of the potential risks we hope to ensure maximum safety in the operation of this printer Caution there may be a time lag between when a print job is issued and when the gantry movement actually begins as the UV lamps must warm up...

Страница 30: ... area unless the printer power is off 18 Carriage Guard and Gantry Rails A high risk crushing pinch hazard is created by the table and the gan try 19 Table Gantry Pinch hazard A high risk crushing pinch hazard is created by the table and the car riage 20 Table Carriage Pinch Hazard 4 Safety Awareness 30 Chapter 3 Safety Information ...

Страница 31: ...xis is moving carriage moves up or down 21 Carriage Vertical Movement Pinch Hazard A high risk shearing haz ard is created by the gan try and the gantry rail This photo shows the view from the bottom Do not place fingers or hands in this area 22 Gantry Shear Hazard 4 Safety Awareness Chapter 3 Safety Information 31 ...

Страница 32: ...the gantry rail This photo shows anoth er view from the bottom Do not place fingers or hands in this area 23 Gantry Shear Hazard A high risk shearing haz ard is created by the car riage and the gantry frame 24 Gantry Frame Shear Hazard 4 Safety Awareness 32 Chapter 3 Safety Information ...

Страница 33: ...d the UV lamp assembly and the sur rounding carriage guard can be hot The Carriage Guard is an aluminum fence around the perimeter of the car riage If the guard is not properly seated all gantry and carriage motion is disabled UV Lamps are switched Off and the car riage will rise up to its maximum height After re seating the Car riage Guard the Opera tor must provide ac knowledgment to re ena ble ...

Страница 34: ...Residual Risk Area Hazard The carriage guard safety fence has a shearing haz ard when the carriage is at the end of the gantry Safety Awareness 34 Chapter 3 Safety Information ...

Страница 35: ...the printer with the Media Roll Option Situation and Action to Avoid How NOT to use the Roll Media Option Avoid these Situations For Your Personal Safety Do not place your hands near any of the media shafts or the media ten sion bar when the printer is printing Residual Safety Risks IMPORTANT The photos in the following table illustrate residual risks that must be avoided when operating the RMO wi...

Страница 36: ...haft drive mo tors when the printer is printing or when the dual foot controls are pressed Do not place your hand on the Media Roll motor enclosure when the green beacon light is On as the gantry may move at any time Roll Media Safety Awareness 36 Chapter 3 Safety Information ...

Страница 37: ...Chapter 4 How to Navigate the User Interface ...

Страница 38: ...en the vacuum pump is switched on 4 Vacuum Table Foot Switch Toggles the pump to turn the table vacuum on off Vacuum must be on prior to starting a print 5 Vacuum Bleed Valve Adjusts the level of vacuum suction applied to the media Less vac uum reduces artifacts caused by suction when imaging on flexible media 6 Print Button Starts the print job 7 Printer Status Beacon Indicates printer status See...

Страница 39: ...cure the ink 14 Carriage Guard Protects the Operator from exposure to UV light and stops all motion if dislodged by an obstacle 15 Ink Purge Valves Allow the operator to isolate specific printheads for purging 29 Ink Bay Bleed Valve Vauccum Control Handles and Vacuum Foot Switch Operator Interface Hardware Chapter 4 How to Navigate the User Interface 39 ...

Страница 40: ...mouse is used to select either numeric characters from a virtual keypad or alphanumeric characters from a virtual keyboard These virtual input screens are displayed on the interface LCD monitor when data entry is required Virtual Keypad Operator Interface Module Tabs Interface Modules Tabs Component Function Print Job Control Print tab Provides management of all aspects of working with print jobs ...

Страница 41: ...to reset the time after a bulb is changed Counters Counters Tab Provides information about the amount of ink consumed the amount of media printed total printing time and the number of print jobs star ted Printer Settings Settings tab Displays information about and also allows you to change various as pects of the printer Date and Time Network Connections User Inter face Printer Settings and Roll M...

Страница 42: ...to report image and printer status Illustration 30 Print Job Control Components of the Print Job Control Module Job Control Panels Component Function 1 Job and Printer Sta tus Displays the status and progress of print jobs 2 Printer Messages Panel Displays the last four lines of the log click in this area to see more of the log 3 Pause Resume and the Ink System Status To the right is the print job...

Страница 43: ...into the job list or job queue Selecting a job in the list highlights the job and updates the job information area The job information area contains offsets print quality mode information number of copies and overprints and the name of the ProductionHouse profile used and the image to be printed is also displayed Jobs can be moved up or down in the list and can either be printed held or canceled 2...

Страница 44: ...y printing copy and puts the job on hold Cancel job The command can do following actions depending on context Deactivates a selected active job by moving it to the inactive list Note that Special Prints will not move to the inactive list Cancels a currently printing job and moves it to the inactive list Note that the first click cancels the print but the carriage will continue to ap ply curing pas...

Страница 45: ...amp changes It is still possible to adjust the power of the trailing UV lamp individually when this setting is not enabled Roll enable Click on the Roll icon to enable or disable the Roll Media Option print queue this allows you check media parameters before the job actually prints Roll media print jobs will not print unless this icon is selected NOTE Roll media print jobs do not require explicit ...

Страница 46: ... job count summary displays total number of active jobs and number of jobs put on hold Job order control buttons can be used to change order of jobs queued for printing The active job list has the following features All incoming jobs issued from the ONYX ProductionHouse workflow go directly into the active job list After a job is printed it automatically moves from the active to the inactive job l...

Страница 47: ... drop jobs to move them between the active and inactive job lists Jobs deleted from the inactive list are deleted from the hard drive The operator can automatically set the status of a job to Hold when the job is put in this queue This can be set separately for flatbed and roll media jobs 9 Job information and parameters panel The job information area displays only relevant job parameters of the c...

Страница 48: ... Density mode will reduce that because it is done in one pass Direction Bidirectional and Forward or Reverse unidirectional printing Overprints If the Overprint count is set to greater than 0 zero the printer will re print the image again on the same piece of me dia Copies use the mouse to increase or decrease Type Print Method Flatbed or Roll Media Media that was selected in ProductionHouse Notes...

Страница 49: ...frequency and costs will increase NOTE If you have not performed your daily Printhead Maintenance a dialog box appears with a query to Perform or Postpone this task If you choose to perform Printhead Maintenance the Periodic Maintenance screen will appear and the ink temperature is displayed When the ink is at jetting temperature you can perform Printhead Maintenance The Importance of Printhead Ma...

Страница 50: ...on table Counters Explained Component Function Lifetime Counters These counters display a cumulative total of ink consumed or area printed over the whole life of the printer Resettable Coun ters These counters display a cumulative total of ink consumed or area printed since the Reset button was last pressed Time and date of last reset is dis played if available Counters Module 50 Chapter 4 How to ...

Страница 51: ...thing you might want to change is the network name of the printer The settings are displayed to troubleshoot possible network connection problems One situation that would require changes is if your network does not use DHCP to automatically obtain network settings In this case network settings have to be entered manually If you don t know how to do this bring in a network consultant to determine w...

Страница 52: ...s selected User Interface Settings Settings Available The user interface allows you to change the following features Language Measurement Units Hold on queue Delete jobs without confirmation Tie lamp controls Printer Settings Allows you to set the following Underlay thickness Table vacuum timeout Ionizer bar static suppression On or Off Beep on print Media registration pins behavior Enable disable...

Страница 53: ...tance to be left not printed above the image Bottom Margin Specifies the distance to be left not printed below the image Media Move on Unload Specifies the amount of media moved on unload in the selected measurement units NOTE This setting icon is displayed only if the Roll Media Option is installed Settings Module Chapter 4 How to Navigate the User Interface 53 ...

Страница 54: ...nd of Océ approved ink and need to flush out all of the existing ink Spit Catcher Alignment allows you to adjust the carriage position over the spit catcher after you install it System Logs allows the operator to generate log files for service diagnostics and troubleshooting purposes Illustration 32 Job Manager Shutdown Use the Shutdown icon when you need to turn the printer power off The printer ...

Страница 55: ...s of the table They are available in metric or imperial measure The Nozzle Check is used to determine if there are any clogged nozzles that can affect print quality note that it is also available on the command toolbar in the Print Job Control module the Media Advance Correction Factor print used for roll media only This print is used to correct a certain type of banding related to incorrect media...

Страница 56: ...ite ink option installed or for any printer that uses the Océ ICJ256 inks The Spit Catcher consists of a slotted cover for the Maintenance Station drawer and a foam pad that is held in place under the drawer Both the white ink and all of the IJC256 inks need to spit periodically to help keep the printhead nozzles clear of debris The Alignment Procedure is needed when the Spit Catcher is first inst...

Страница 57: ...rvice representative will either install the upgrade or provide you with the upgrade file in some circumstances Illustration How to Upgrade the Firmware and Software Your dealer or service representative will advise you when an update of the printer software is necessary If they request that you install the upgrade an unzip password will be provided and instructions are available from the DGS webs...

Страница 58: ...Software Update Module 58 Chapter 4 How to Navigate the User Interface ...

Страница 59: ...Chapter 5 How to Operate Your Océ Arizona Printer ...

Страница 60: ... official training Onyx ProductionHouse Training Maximum performance from the printer requires a properly trained operator Océ trains the operator in the use of the printer hardware and software at installation However this is not a substitute for formal ProductionHouse or PosterShop training Operators of the Océ Arizona 318 GL should be fully versed in the operation of ONYX Workflow software For ...

Страница 61: ...ure the printer software is automatically started The software displays a splash screen The splash screen will show initialization messages and then the Print Job Control module screen appears The initialization is complete when the top left panel of the display shows Ready Your printer is now ready for use How to Power Off IMPORTANT After powering the printer On leave it running continuously even...

Страница 62: ...it the printer software 4 Turn the AC power switch to the OFF position 5 Turn the power back on when the service or procedure is complete NOTE Avoid Extended Power Off If the power is switched off for only a short period for example when the printer is shut down and then immediately restarted to correct an electrical problem or other troubleshooting no special action is required at startup However...

Страница 63: ...h on noz zles if printer will be idle more than two days Turn off ink heater 3 to 14 days Turn off lamps Perform printhead maintenance when the ink tem perature is at least 40 Centigrade 104 Fahrenheit Swab printheads leave a thin coat of flush on noz zles if printer will be idle more than two days Turn off ink heater Remove or rewind any media from the RMO Longer than 14 days Contact your local s...

Страница 64: ...s 4 Perform service procedure generally this is done by a service technician 5 When maintenance or service is complete remove the lock and tag out label and turn the AC power switch to the On position After you finish How to Use the Disconnect Device The AC power plug is the main disconnect device for the printer 35 AC Power Switch and Lockout 1 Follow the Lock out procedure above 2 For additional...

Страница 65: ... underside the and the Ink Spit Tray 3 Perform Manual Printhead Maintenance after the ink temperature has reached at least 40 C 104 F NOTE Refer to the Maintenance chapter for details on how to perform these procedures Example Shut down Procedure See the Maintenance chapter for some of the steps below Turn off UV lamps and table vacuum Perform Manual Maintenance Turn off the ink heater Leave the p...

Страница 66: ...or the job will be displayed If needed enter the measured media thickness value and set the lamp levels Select the Confirm Printing parameters buttons when the information is correct Prepare Media for Printing Place And Register Media On The Printer Vacuum Table Place the media on the table in the orientation that matches the job to printed and register the media to the print origin In the next se...

Страница 67: ...l allow sufficient time to dry prior to imaging Start Print The physical Print button is located at the corner of the table where media is loaded and a Start print is also available in the UI Press either Print button to start the print job Printing a Job Chapter 5 How to Operate Your Océ Arizona Printer 67 ...

Страница 68: ...ry configured with one large vacuum zone that accommodates the maximum media size There are two suggested custom vacuum zone configurations one for Metric and one for Imperial units These zones can be set up for common media sizes and can be modified by placing a call to a service technician Illustration 36 Vacuum Bleed Valve and Vacuum Zone Control Handles 37 Status of the Bleed Valve and Zone Co...

Страница 69: ... is off when its handle is in the horizontal position To activate the bleed valve turn the handle to the vertical position The closer the handle is to the vertical position the more vacuum pressure is reduced The vacuum guage is located on the side of the table above and to the left of the bleed valve handles It provides a visual representation of the actual pressure in the vacuum table system NOT...

Страница 70: ...ones are open when the handles are vertical To close a zone turn the control handle a quarter turn clockwise Purpose The vacuum system holds the media in place The suggested custom zones described in this section are arranged to accommodate common media dimensions If you have custom zones they can be turned off or on according to where media is placed When to do If the suggested custom zones on yo...

Страница 71: ...x 48 inches 4 Vacuum zone 1 2 3 96 x 48 inches 39 Common Imperial Vacuum zones Common Custom Vacuum Zones Custom Imperial Vacuum Zones NOTE Clean up required origin steplist pxt Procedure 1 Vacuum zone 1 36 x 48 inches 2 Vacuum zone 3 36 x 48 inches 3 Vacuum zone 2 24 x 48 inches 4 Vacuum zone 1 2 3 96 x 48 inches 40 Common Imperial Vacuum zones Common Custom Vacuum Zones Custom Imperial Vacuum Zo...

Страница 72: ...ou monitor the nozzle check and printhead nozzle plates Perform additional printhead maintenance if required to prevent ink from partially curing gelling on the printhead nozzle plates How to Handle Store and Clean Media See material specific documentation for recommended handling and storage requirements General material storage and handling suggestions follow Store media in a dry environment avo...

Страница 73: ...re to uncured ink Media Adhesion Some media have better adhesion quality than others Factors such as the amount of ink used and the amount of curing energy from the UV lamps can affect adhesion For more information on media adhesion see Application Bulletin 6 on the customer support web site Media Related Application Bulletins For additional information on various aspects of handling and managing ...

Страница 74: ...How to Handle Media 74 Chapter 5 How to Operate Your Océ Arizona Printer ...

Страница 75: ...Chapter 6 How to Operate the Roll Media Option ...

Страница 76: ...cuum platen media gimbal and a take up media drive This system accurately advances the roll of media during printing The roll media is positioned with a high resolution media encoder This ensures accurate and high quality prints on various core media Roll Media Hardware Component Function 1 Dual Foot Pedal Switches The dual foot pedal switches areused to control media feed in both for ward and rev...

Страница 77: ... Bar Provides tension to ensure steady movement of the media 9 Vacuum Platen Holds the roll media in place while an image is printed 10 Gimbal Maintains alignment of the media on the take up shaft 11 Capstan Determines the location of the media for printing and provides steady movement of the media NOTE The capstan must always be clean and smooth Clean any kind of debris that might collect on it e...

Страница 78: ...en will have a serious effect on printer performance Any spilled ink must be removed immediately See RMO Maintenance section If an image exceeds the 5mm border requirement printing will not be allowed to proceed Maximum Media Thickness This value is not officially specified It is theoretically possible for the RMO system to accommodate media up to 3mm 0 11 inches However most media at or near that...

Страница 79: ...media core End of Roll Waste minimum possible 920mm 36 inches End of roll waste is the media that cannot be printed at the end of the supply media roll This will vary slightly depending on the attachment method that was used to secure the media to the media core Roll Media Option Specifications Chapter 6 How to Operate the Roll Media Option 79 ...

Страница 80: ...ewinds media onto supply shaft Unlocks media supply shaft Advance media from supply shaft Unlocks take up shaft Initialized Rewinds media n a Advances media n a Unload before media cut Important Don t touch the pedal switches Media is positioned for cut when you click on the Unload icon Cut the media then proceed with unload Unload after me dia cut Unwinds media from the take up roll Rewinds media...

Страница 81: ...re necessary to load and initialize a roll media print job How to set the Media parameters and print the job is explained in the section How to Print on Roll Media How to Access the Roll Media Manager Click on the Roll Manager icon in the command toolbar of the Print Job module The Roll media manager is displayed Roll Media Manager Menu Roll Media Manager Functions Icon Function Load Allows the op...

Страница 82: ...ameters Each roll media has a width and thickness that must be entered and you can also set the Tension and any step corrections required You can create a new media or edit an existing one by changing the param eter values and then saving them under a new media name How to Use the Roll Media Manager The procedures to use these icons to load and unload media is explained in the next two sections Ho...

Страница 83: ...ut means that the media unrolls from the bottom of the supply shaft Print side in means that the media unrolls from the top of the shaft see the diagram below This allows you to print on the back side of the media When to do This section explains how to load new media when none is currently loaded If media is already loaded first read the section How to Cut and Unload Media Before you begin It is ...

Страница 84: ...a Take up Shaft Procedure 1 Place an empty media shaft on a suitable flat work area positioned as shown so that the 5mm hex key is inserted on the right side of the shaft to lock and unlock the core locks 43 Unlock the Media Shaft Core Locks 2 To unlock the media shaft core locks 1 turn counter clockwise with the supplied 5mm hex key 2 3 Slide a new roll of media onto the supply shaft 4 Roughly ce...

Страница 85: ...Load an Empty Core and Install it in the Take up Position 8 Place an empty media shaft on a suitable work surface and unlock the media shaft locks with the 5mm hex key 9 Slide an empty media core that is at least as long as the supply media width onto the take up shaft 10 Roughly center the core and then insert the shaft into the Take up top position on the RMO unit NOTE Make sure that the core lo...

Страница 86: ...hen insert the shaft into the Take up top position on the RMO unit NOTE Make sure that the core lock and coupler end of the shaft are on the right side of the printer 4 Lock the take up media shaft core locks with the 5mm hex key Load an Empty Core and Install in the Take up Position 86 Chapter 6 How to Operate the Roll Media Option ...

Страница 87: ...lect the Load icon from the Roll Media Manager 2 If you are going to print with Print Side In click the icon in the Roll Media manager Print Side Out is the default so you do not need to select it unless you have previously used Print Side In Note that the icon toggles from one choice to the other when you click it NOTE For Print Side Out the media unrolls from the bottom the supply shaft For Prin...

Страница 88: ...a Through Access Door 6 Check alignment of the media by feeding it down to the supply roll and make sure that the edge lines up with the edge of the supply roll 47 Align Media 7 Rewind the media by continually pressing down the left foot pedal until it is positioned where it can be taped to the take up core Loading the Media Standard Method 88 Chapter 6 How to Operate the Roll Media Option ...

Страница 89: ...both ends of the media 48 Tape Media to the Take up Roll Core NOTE Important Use the supplied ruler to check that the edge of the take up roll is aligned within 1mm of the feed roll 9 Select the Initialize icon from the Roll Media Manager to prepare the RMO for printing Loading the Media Standard Method Chapter 6 How to Operate the Roll Media Option 89 ...

Страница 90: ...refore proper alignment is hard to achieve with the standard method Procedure 1 Load the roll on the media shaft and begin the load procedure as described in steps 1 to 5 in the standard method to the point where you have advanced the media over the platen until it lies over the bottom media feed roll 2 Align the edges of the hanging media to the supply roll edges 3 Once you have aligned the media...

Страница 91: ...eted advance the media until the cut area is wound onto the core across the width of the roll and verify with the ruler that the supply and take up edges are at the same location NOTE Important Use the supplied ruler to check that the edge of the take up roll is aligned within 1mm of the feed roll 9 Start an RMO print job and verify image quality and that there are no wrinkles or banding Loading t...

Страница 92: ...tools 5mm hex key Procedure 1 Click on the Roll Manager icon to bring up the Roll Media Manager 2 Select the Unload icon in the Roll Media Manager to release the tension 3 Cut the media using the cutter guide 4 Click on OK to proceed 5 If you want to remove the printed images without removing the take up roll from the printer you can press the left pedal to rotate the take up media shaft in the re...

Страница 93: ...o Unload and Cut Media B Cut the Media Procedure 1 Cut the media using the cutter guide 2 Click on OK to proceed How to Unload and Cut Media B Cut the Media Chapter 6 How to Operate the Roll Media Option 93 ...

Страница 94: ...up media shaft in the reverse direction You can then roll up the media by hand as it comes off the take up roll 2 To remove the take up roll without manually rolling up the media tap the right pedal momentarily to rotate the take up shaft one revolution to the unlocked position in the forward direction How to Unload and Cut Media C Remove Media from the Take up Shaft in Printer or Remove Take up S...

Страница 95: ...e supply shaft momentarily press the left pedal to rotate the shaft to the unlocked position 2 Remove the supply shaft from the printer by pulling it towards you Pull one end out at a time How to Unload and Cut Media D Remove the Supply Shaft From the Printer Chapter 6 How to Operate the Roll Media Option 95 ...

Страница 96: ...rocedure 1 Place the media shaft on a suitable work surface 2 Unlock the media shaft core locks using a 5 mm hex key 3 Slide the media core off the shaft How to Unload and Cut Media E Remove Media Roll Or Empty Core From the Media Shaft 96 Chapter 6 How to Operate the Roll Media Option ...

Страница 97: ...ption job 52 ONYX Page Size Roll Option Set a Hold on a Roll Job Procedure 1 To ensure that your roll media print job is held and not automatically printed click on the box in front of Hold for printer operator when you set the print options while creating an RMO media in the ONYX workflow software NOTE If you don t set a hold it is also possible to disable the Roll media print queue at the printe...

Страница 98: ...ld NOTE The Hold for operator is not selected in this illustration since the box is unchecked If you want to initiate a hold click it to select Set a Hold on a Roll Job 98 Chapter 6 How to Operate the Roll Media Option ...

Страница 99: ...e improves the appearance of backlit images IMPORTANT The red Emergency stop buttons do NOT stop the media transport when you print on roll media they only stop gantry and carriage movement If you encounter a situation where the roll media runs continuously without operator input the only recourse is to shut off the printer s AC power switch Procedure 1 Click on the Roll icon in the menu bar of th...

Страница 100: ...n you create a new media it takes the current values as default and automatically creates a unique media name based on the existing name NOTE Any changed parameter in the dialog window will be applied to the next roll media print job even if the change was not saved This allows temporary changes to the parameters without the need to save that media NOTE There is always at least one media in the li...

Страница 101: ...ia click Close to exit the Media Manager 10 Click on the Roll icon in the menu bar of the Job Control module to activate the RMO print queue the icon will change from yellow to green Result Any print jobs that are in the queue not on hold and marked as roll jobs will print There is no explicit confirmation required to start a roll media print job Any roll media jobs in the print queue will start t...

Страница 102: ...media edge on the feed and take up rolls are aligned within 1mm Using the Media Step Correction Factor In the Roll Media Manager menu you can select the field Step Correction and enter a value from 0 to 100 The default value is 50 You can enter a lower value to correct for white gaps or raise the value to correct for dark lines Procedure 1 Put several instances of the Media Step Correction print i...

Страница 103: ...wn to have to have fuzzy edges you can sometimes minimize the problem by cutting or burning the debris off Required tools A package of edge detectors is included in the Accessory kit that ships with the RMO unit If you run out you can purchase it as a consumable item see you local sales representative Procedure NOTE There are both left and right edge protectors and they are both labeled a left pro...

Страница 104: ...the double sided tape on the back of the protector 5 Place the bent edge of the protector into the media cut guide but do not press down on the tape yet 6 Slide the protector towards the media edge until the inside edge of the height adjustor is positioned over the media edge see figure below NOTE Do not let the plastic edge near the arc butt up against the media edge or the device may not let the...

Страница 105: ...ber and other debris However it is important to keep the platen and cutting guide areas clean as indicated in the Roll Media maintenance section How to Deal with Wide Media If you use media of the maximum width for the RMO 2 2m or 7 2 feet that requires media edge protection you can cut the protectors in half in order for them to fit How to Use Media Edge Protectors Chapter 6 How to Operate the Ro...

Страница 106: ...How to Use Media Edge Protectors 106 Chapter 6 How to Operate the Roll Media Option ...

Страница 107: ...Chapter 7 How to Use the Static Suppression Upgrade Kit ...

Страница 108: ...reatly reduced by an increase in print environment humidity While most media will print without difficulty at humidity levels between 30 and 50 thermoplastics will print more successfully when humidity is above 40 Some locales such as desert areas frequently deal with very low humidity while other regions only experience this at certain times of the year If a printer is installed in a low humidity...

Страница 109: ...with the ionizer bar is 38mm 1 5 inches Procedure 1 Turn off the printer power switch 2 Press down on the ionizer bar first from one end and then the other to release the bar from all four brackets 58 Remove Static Bar 3 Loosen the bracket mount screw and then slide the bracket up in the keyed slot to remove it 59 Bracket Mounted Low 4 Turn the bracket 180 degrees and then fit the other keyed slot...

Страница 110: ...High 6 Make sure the bracket is level an then tighten the bracket mount screw 7 Repeat Steps 2 to 5 until all four mounts are reversed Result The printer can now use media with a maximum thickness of 38mm 1 5 inches How to Change the Height of the Bar 110 Chapter 7 How to Use the Static Suppression Upgrade Kit ...

Страница 111: ...Chapter 8 How to Work With White Ink ...

Страница 112: ...te ink bag must be present in order for the printer to function properly IMPORTANT Daily maintenance is important even when white ink is not being actively used Failure to perform daily maintenance can result in nozzle dropouts The purpose of maintenance is to clean the nozzles of the printheads and thus ensure better image quality Procedure 1 Agitate the white ink bag gently once a day 2 Perform ...

Страница 113: ...h the white ink print job selected in the Job Control module of the printer software click the Layers button to activate a graphical representation of the Print Layers that allows you to verify the layer order 61 Preview Layer in Printer UI Printer Flood Fill Versus Job Data White ink can be printed using flood fill data generated by the printer or job spot data A printer flood fill cover the whol...

Страница 114: ...s is recommended to use this technique All of these methods can also be used either alone or in conjunction with each other to create the desired output results For example you may generate the spot layer information for parts of an image in PhotoShop and then go on to specify a Flood Layer Configuration in Production House This can result in a Flood Layer and a Spot Layer followed by a CMYK Layer...

Страница 115: ...day night application also involves printing onto a transparent or translucent material A day night print can be viewed either front lit or backlit This is achieved by printing color data on two separate layers with a white diffusing layer in the middle Opaque Application The opaque application involves printing CMYK data onto non white media For this application white ink is required both to enab...

Страница 116: ...s best for your print job application In order for ProductionHouse to successfully address white ink work flow data there are options in the software that must be configured Procedure 1 Within Rip Queue access the Configure Rip Options Palette 62 Set up Onyx RIP 2 Once here ensure that Overprint is turned on checked How to Configure ProductionHouse for White Ink 116 Chapter 8 How to Work With Whit...

Страница 117: ...turn off two stage processing make sure the box is not checked 63 Turn off Two Stage Processing Result ProductionHouse is now prepared to accept print jobs with white ink data How to Configure ProductionHouse for White Ink Chapter 8 How to Work With White Ink 117 ...

Страница 118: ...ia profiles for white and all other inks are available for download from the DGS website https dgs oce com How to Print a Simple Job Using White Ink Procedure 1 Open an image of your choice with an ONYX media profile that uses Quality Layered print mode 2 Take the printer offline in ONYX RIP Queue so the job will not be automatically sent to the printer 3 Process rip the job 4 Define one or two of...

Страница 119: ...ave ink on it then the bottom layer should be a CMYK data layer and the middle and top layers white flood layers 5 Put the printer back online in ONYX RIP Queue and send the job to the printer 6 Print the job White Ink Quick Start Chapter 8 How to Work With White Ink 119 ...

Страница 120: ...ood fill The printer itself provides the white flood fill rather than the ONYX Spot Layer Tool or an image editing application so no additional data preparation is required NOTE If jobs are nested in the ONYX software white is printed between jobs when you use this technique because the outer extent of the entire nested job is used to define the flood area Procedure 1 Open the print job in Product...

Страница 121: ...you want to print second surface e g transparent media viewed from the side that does not have ink on it then the bottom layer should be a CMYK data layer and the middle and top layers are white flood layers 3 Send the job to the printer click Layers to verify the layer order and then print the job How to Create a White Flood Fill Layer Chapter 8 How to Work With White Ink 121 ...

Страница 122: ... Knockout or Full Knockout NOTE The generation options are used in combination with the fill options except when the media color handling is set to No Knockout If you want to use the Spot Layer Tool to create flood fills underlay fills or mask fills it is not always necessary to set a mask or media color to get the desired results To set the media color Click the sample box to activate the color p...

Страница 123: ...el where mask data exists The fill will be generated anywhere the image data matches the mask color For example if your image is on a white background and the default white mask is used this option will creates a fill for all white data Choke and Spread Choke reduces the outer edge of the underlay Use choke when you want to eliminate white from peeking out of the edge of your image Spread increase...

Страница 124: ...en printed as white by the printer Download Application Bulletin 22 from the Customer Support web site https dgs oce com How to Create Spot Data with the Spot Layer Tool How to Access the Spot Layer Tool Procedure 1 Open a print job in Preflight 2 Select the Color Corrections tab 3 Click on Tools and select Spot Layer Tool This will open the feature set NOTE If the Enable checkbox won t activate t...

Страница 125: ... to activate the tool 5 Use the explanations of the Spot Layer Tool options at the beginning of this section to help you use the tool How to Create Spot Data with the Spot Layer Tool How to Access the Spot Layer Tool Chapter 8 How to Work With White Ink 125 ...

Страница 126: ...flow is to prepare your source image to use a spot ink channel The spot data must be designed entirely on a separate channel either as a spot channel layer or a custom spot color to be recognized by the Onyx RIP The name you assign to this spot channel layer or custom spot color must be Spot 1 or Spot 2 and is the most important part of preparing the file This named channel allows RIP Queue to det...

Страница 127: ...end of this section How to Name Your Spot Data Opacity Set the opacity to 10 Edit the channel COLOR by double clicking on the swatch Set the spot color in PhotoShop to a color similar to the spot ink in your printer Since white can be hard to distinguish this COLOR can be any value that will help you see the design better 66 Select Spot Color 67 Change Spot Color 7 Click OK to save your changes an...

Страница 128: ... based program such as Illustrator save it as a PSD file in order for all channel information to be carried over The white spot color is printed in the order it appears in the Channels palette with the spot channel printing underneath CMYK data However when exported as a PSD to Illustrator this data will appear above the image data This is the correct format protocol for Illustrator Save as TIFF a...

Страница 129: ...t color When to do The first step in the white ink workflow is to prepare your source image to use the spot channel The spot data must be designed entirely on a separate channel either as a spot channel layer or a custom spot color to be recognized by the Onyx RIP The name you assign to this spot channel layer or custom spot color must be Spot 1 or Spot 2 and is the most important part of preparin...

Страница 130: ...olor Type Use the drop down menu to select Spot Color Swatch Color Use the sliders to adjust the swatch color You can make this color any value that will help you see the design better 5 Click OK to save your changes and close the Add Swatch dialog You should now have a new Spot color in your swatch palette which is indicated with a small dot on bottom right side of swatch 75 Color Swatch 76 Spot ...

Страница 131: ...ur work How to Overprint Spot Data in Illustrator Set Up Overprint By default when you print opaque overlapping colors the top color knocks out cuts a hole in the area of colored image underneath Overprinting prevents knockout and allows the colored image data to print over top of the other color being used which in this case is white You will want to overprint when the artwork needs to be printed...

Страница 132: ...y providing an ink preview that approximates how transparency and overprinting will appear in output 2 In the Attributes panel select Overprint Fill Overprint Stroke or both NOTE While it is possible to set Overprint opacity levels less than 100 ProductionHouse software only processes full opacity data The opacity of regular knockout spot data can be set as desired 79 Overprint Attributes The imag...

Страница 133: ...in order for image data not to be obliterated by spot flood To properly view the image ensure that Overprint Preview is selected See images below for a representation of how this will appear NOTE When processing this file in ProductionHouse media layers must be set up with a spot layer to represent this data as Illustrator identifies this as a Spot rather than a flood layer 82 Pixel Preview Flood ...

Страница 134: ...Illustrator document This step is necessary in order to make use of all channel data contained in the file 84 Embed File 85 Embed Placed 3 Note the information contained in the layers palette for file before and after embedding Spot Channel data now resides in the layer above the image data which is the necessary protocol in Illustrator How to Place Raster Images in Illustrator 134 Chapter 8 How t...

Страница 135: ...rs palette In this particular case the complexity of the selection path may dictate it s creation in PhotoShop and Illustrator may be better used for simpler objects Procedure 1 First select your clipping path and make a copy of it 86 Select Clipping 87 Copied Path 2 Then move the new layer outside of the group it is in to un link it from the clipping path 88 Moved Channel 3 Once outside the group...

Страница 136: ...ire some additional setup Make sure that when you save the file Preserve Overprints is enabled It is also possible and sometimes preferable to print directly from Illustrator to Rip Queue For instructions on how to do this see the Onyx web site for a document called Printing From a Mac it also contains generic information on printing from Windows based systems 6 Open the file in ProductionHouse Ho...

Страница 137: ...ake sure this new box is selected and select Fill swatch located at the bottom of the Illustrator toolbar This will fill the box with color By double clicking on this swatch a dialog box will open allowing for color changes Ensure that the chosen color does not appear anywhere in your image For this example we have used red composed of 100 Cyan and 100 Yellow 3 Place this rectangle behind your ima...

Страница 138: ...aming spot data may make desired output results more clear As well if English is not your native language use a name that is more meaningful in your language to be more effective Please do not use the name White as this color flags ProductionHouse to be treated in a particular manner not desired for this workflow Procedure 1 When you create a new Spot Swatch in Illustrator edit the name and replac...

Страница 139: ... Profiles tab Click on Spot Channel Replacement box 93 Spot Channel Replacement 4 Enter the new name in PostScript Spot Color Name in Spot 1 space 5 Click OK to save your settings How to Name Your Spot Data in Illustrator Chapter 8 How to Work With White Ink 139 ...

Страница 140: ...be confusing as it really has two meanings in the context of your ONYX workflow In general use it refers to a physical material that you can print on ONYX uses the term media to refer to how a particular material is used and included within a media definition Their use of the term media refers to the model that you define and then use when you open a print job Océ uses the term media model to make...

Страница 141: ...hoose Print Reflection in Print Setup in order for the images to read correctly when viewed from the front side of the media 94 Day Night Define Layers 95 Day Night Print Reflection When you process a print job in ProductionHouse with this media model as provided the job information displayed in the printer s Print Job Control module will appear as follows 96 Day Night Parameters Select the Layers...

Страница 142: ...ther created in an image editing program prior to opening in Production House or it can be set up with Onyx Preflight Spot Layer Tool To re purpose the model for use with flood fill access the drop down menu and change from Spot to Flood Data If a Flood Fill layer has been defined no additional file preparation is required to activate white printing 98 Define Layers When you process a print job in...

Страница 143: ...lowed by a layer of white flood data for diffusion Since a Flood Fill layer has been defined no additional file prep is required to activate white printing Because this media is built for second surface backlit viewing it will be necessary to set Print Reflection in Print Setup in order to have the image correctly oriented when it is viewed 101 Define Layers 102 Print Reflection If you want to re ...

Страница 144: ...overage before your CMYK image data As two layers of white are not necessary this media model contains only one white layer followed by the CMYK color data Since a Flood Fill layer has been defined no additional file prep is required to activate white printing To re purpose for Spot usage just access the drop down menu and change from Flood Fill to Spot Data and ensure that the file has been prope...

Страница 145: ...his media is to be used as either a pre print or post print flood fill when the speed of application is foremost and fully opaque white coverage is not necessary This mode is not intended for 4 color CMYK plus white print jobs it is simply a means to lay down white ink First you must create a file that is sized at the final output dimensions required Then fill it with either Spot 1 data or leave i...

Страница 146: ...ess a print job in ProductionHouse with this media model as provided the job information displayed in the Print Job Control screen will appear as follows 110 Parameters How to Use Media Models 146 Chapter 8 How to Work With White Ink ...

Страница 147: ... nearlier section How to Prepare Images for White Ink NOTE Most of the media settings can be overridden in Preflight or RIP Queue if desired Purpose The media you create for white ink use is actually a description of how you will use that media in the white ink workflow It includes a white spot color channel and a description of the layers in the image and the order those layers will print The med...

Страница 148: ...ult in inaccurate color output and without an ICC profile your usable file color space is limited to CMYK As well not restricting your ink levels correctly may result in an increase in ink droplet misting issues Procedure 1 From the Home page in Media Manager click Create Profiles Create Media 2 Select the Media Group or create a new one and enter a Media Name then click Next NOTE Media Group is a...

Страница 149: ... your spot layer highlight Spot 1 and click Edit NOTE If you change the name of your Spot color to anything other than Spot 1 the data file you prepare for this media must also make use of the exact same spot color name Also this name must be set up in Color Management Edit Profiles Spot Channel Replacement Do not use the name White as that name will prompt ProductionHouse to treat it in a particu...

Страница 150: ...The profiling steps and color theory are not explained in detail and are not covered in this document 9 For the best quality output results we recommend that you continue building your media model as described below How to Configure Layers and Print Order If order to make use of the multi layered Quality Layered print mode in your printer you must configure your layers and also set what inks will ...

Страница 151: ... Mode Click OK to save these settings and close the window 116 Define Layers 3 Once you select a mode the Define Layers button appears under the Printer Print Mode 117 Define Layers How to Configure Layers and Print Order Chapter 8 How to Work With White Ink 151 ...

Страница 152: ...ible to build a media using only one or two layers The ink usage options for CMYK White Spot and White Flood Fill data are set to default values If you want to edit these layer options choose Custom from the drop down menu and click on the Custom tab to the right of this This action will bring up the Define Single Layer window 119 Define 120 Define Single Layer How to Configure Layers and Print Or...

Страница 153: ...enerate spot data from your image use the Spot Layer Tool in Preflight to create the data for the white layers To generate white flood or any color flood it is not necessary to set up files in any special way prior to opening in Production House simply choose a media configuration that has Flood Fill enabled How to Configure Layers and Print Order Chapter 8 How to Work With White Ink 153 ...

Страница 154: ...yers 2 This configuration allows you to print your linearization and ICC target swatches directly from Media Manager with a white underlay NOTE You can always go back and change the layer configurations after you have completed the processes that requires such a configuration Keep in mind though that if you use one or two layers of white it will affect output color rendering and overall density 3 ...

Страница 155: ...ab in the Spot field In testing we have found this value is usually acceptable if left at 100 122 Set Ink Restrictions 3 If you are printing on clear materials make sure the opacity is acceptable as well as exhibiting no over inking artifacts You may find that you will need to configure multiple layers as described earlier to get the coverage you desire Determine the ink restriction values for you...

Страница 156: ...n the Swatch Options tab click select Spot 1 to substitute with the black linearization information 123 Print Swatch 124 Substitute White for Black 2 Once the swatch is dry click Read Swatch and Read Swatch again to open the calibration data table 3 Follow the Strip letter and Patch number If you have substituted the Black Channel for your white ink there are no additional steps necessary 4 Click ...

Страница 157: ...ermine Ink Limits as usual Look for bleed in the columns and choose a value where you can eliminate waste ink 2 Click Read Swatch and enter in the values in the recommended Advanced tab 3 Click Next to continue on to the ICC step How to Set Ink Limits Chapter 8 How to Work With White Ink 157 ...

Страница 158: ... to choose a larger number of swatches for profile accuracy otherwise click Print 3 Click Read Swatch and read in the ICC data 4 Click Options to modify the settings or click Build to use the default build options 5 Create a test Print and click Next to continue 6 Click Finish Result This completes the media profiling workflow and you can now use this media in ONYX ProductionHouse How to Create a ...

Страница 159: ...and click Copy and rename the media 3 Highlight the media and click Edit Conversely to keep the size of the OMLs down you may want to select and copy the print mode only rather than the entire media folder This method requires that you bring jobs into Preflight to change the print modes rather than simply choosing a different media from Rip Queue Remember that changes to the layer order and ink co...

Страница 160: ...ed Options The options shown here are the ones that will provide the most benefit to white ink workflow productivity Quick Set Name The Quick Set Name is the name that will appear in the RIP Queue menu If you edit the default Quick Set you cannot change the Quick Set Name Use identifying features in your Quick Set Names to help you pick the appropriate Quick Set later on For example if your Quick ...

Страница 161: ...t were present when you exported it from Preflight NOTE Many of the Quick Set and Filter settings for a job can be overridden in RIP Queue or Preflight if desired Procedure 1 In ProductionHouse RIP Queue select your printer and click on the Configure Printer button This opens the Configure Printer dialog 2 From the Quick Sets tab select the Quick Set you want to edit or copy or select New to build...

Страница 162: ...How to Create and Use Quick Sets 162 Chapter 8 How to Work With White Ink ...

Страница 163: ...Chapter 9 Ink System Management ...

Страница 164: ... the printer reducing the otherwise costly waste of usable ink Ink changes are performed without mess or spills keeping the environment around the printer clean Ink changes can be performed during printing this prevents wasted prints and lost time Only qualified inks can be used If a bag of ink with an invalid serial number expired use by date incorrect color placement in the ink bay or if an expi...

Страница 165: ...y handled and stored correctly Inks must be stored within a temperature range of 5 30 C 41 86 F Exposure to extreme temperatures will reduce the expected life of the ink Do not use ink that is past the expiry date Store in cool dry place and keep away from heat and direct sunlight White Ink If your printer has the white ink option and white is not printed on a regular basis pigment settling can oc...

Страница 166: ...your skin or in your eyes Be sure to read the section on Safety Guidelines for Ink Materials before handling UV inks Also read the SDS sheets available from the Océ Downloads website for more information on ink safety and handling Remove the Quick Release Coupler Procedure 1 Open the clear plastic door on the Ink Station 2 Identify the ink bag to be replaced 3 Press the quick release coupler butto...

Страница 167: ...Chapter 10 Error Handling and Troubleshooting ...

Страница 168: ...rise during printing Troubleshooting Areas Printer behavior Print quality Data transfer Example 1 If There is No Power Is the printer connected to a working power source The service should be a dedicated supply that is not susceptible to voltage fluctuations This service must be provided via an independent double pole fused circuit breaker and a circuit ground computer grade located near the machi...

Страница 169: ...with special attention to the minimal amount of pressure needed This is documented in the section called Daily Maintenance If the AMS is not cleaned daily accumulated ink can eventually cure and render the AMS non functional This situation is not covered by service contracts Also If too much pressure is put on any of the suctionheads during cleaning they can become stuck at a level below where the...

Страница 170: ...Troubleshooting Overview 170 Chapter 10 Error Handling and Troubleshooting ...

Страница 171: ...Chapter 11 Printer Maintenance ...

Страница 172: ...ng chemicals which can lead to sensitization upon prolonged or repeated exposure to skin Océ recommends that contaminated gloves are removed and replaced with new gloves Schedule Perform Daily maintenance at the beginning of each work day Procedure Frequency Printhead Maintenance Daily and as needed Clean all horizontal surfaces Daily Clean Ink Spit Tray Daily Clean Carriage Underside Daily Mainta...

Страница 173: ... light to evaluate its condition Do not use an LED or Halogen flashlight smart phone etc LED and Halogen light sources will cure the UV based ink in the printhead nozzles rendering it useless Use fluorescent bulbs or cover your light source with silicon glass or quartz Procedure 1 Slide the maintenance station drawer open 2 Push the raise carriage button 3 Fold a lint free poly wipe cloth to a siz...

Страница 174: ...de the maintenance station drawer to the closed position NOTE Check for ink accumulation on the underside at the end of each day If ink is left to long it will dry and be very difficult to remove Clean Carriage Underside 174 Chapter 11 Printer Maintenance ...

Страница 175: ...e on so avoid touching them Ink must be at the operating temperature of at least 40 Centigrade 104 Fahrenheit before you perform printhead maintenance The Job Control module displays the ink temperature If the temperature is low activate the ink heater by clicking the icon and then monitor the temperature display Equipment 3010104959 Cloth Poly Wipe 10cmX10cm Note Attention Caution CAUTION The und...

Страница 176: ...tenance station Wipe the suction head with a new clean lint free wipe to remove any particles that could damage the nozzles in the printheads 127 Clean Suction Head NOTE In the next step start with the left printhead and work to the right as this limits the possibility that drops of ink will fall onto the coiled hose Also do not push up too hard on the printhead as you may dislodge it and this wil...

Страница 177: ... two ellipses in the picture below A single swab can be used for each color channel or use it until the swab becomes saturated with ink 9 Slide the maintenance station drawer back to its closed position The carriage will move back to its previous print ready height IMPORTANT Close the drawer gently to avoid disturbing the ink vacuum A hard bump can break the meniscus vacuum in the ink lines and th...

Страница 178: ...int multiple consecutive nozzle checks add a horizontal offset of 2 5 or 60 mm to each consecutive print Procedure 1 Place a piece of Océ I O paper on the printer table or use the RMO if available 2 Select the Nozzle Check icon at the right end of the Command Toolbar to place the nozzle check into the Active Print Job list you can also add a Nozzle Check to the active print list when you select it...

Страница 179: ...n extreme example to illustrate the problem In most cases you will likely see only two or three nozzles out 129 Nozzle Check Print Magenta Section 2 Once you have identified the particular printhead s that has nozzles out as indicated by the nozzle check print you can perform the Printhead Maintenance procedure Evaluate a Nozzle Check Chapter 11 Printer Maintenance 179 ...

Страница 180: ...NOTE Isolating individual colors to purge does not perform a stronger purge but it does conserve ink 130 Purge Valves with Yellow Turned Off 3 Remember to open any purge valves that were closed for this procedure NOTE If a purge valve is left closed there is no vacuum pressure to hold the ink and it will drip out of the printhead Drops of ink will appear on the media if you print with purge valves...

Страница 181: ...r to Application Bulletin 62 Sensitivity to LED Flashlights Varies with Ink Types A small bottle 125ml is supplied with the printer accessory kit Label this bottle as Flush and use it only to hold flush for use during the swab procedure To prevent contamination of the flush in the bottle never re dip a used swab in the flush Foam Tipped Swabs 3010105434 Swab Foam Flex Tip Flush 3010106646 Flush UV...

Страница 182: ...cked away Procedure 1 Perform Printhead Maintenance see previous section 2 Open the maintenance station drawer 3 Press Switch 2 to raise the carriage 4 Dip a swab in a small container of flush or alcohol NOTE Swab one printhead at a time and use 1 swab per printhead Do not re dip a swab into the flush or alcohol Also note that flush is a solvent and should not be splashed or sprayed around the pri...

Страница 183: ...ing properly NOTE If the problem persists you can swab multiple times Use a new clean side of the swab each time this means a maximum of two swipes per swab It is possible that as many as ten swipes can be required If swabbing does not recover a blocked nozzle holding a flush soaked swab against the blocked nozzle on the printhead for at least ten seconds is an effective way of clearing the blocka...

Страница 184: ...all for service immediately NOTE When you change a UV lamp bulb replace the filter Before you begin 1 Turn off the ink temperature 2 Turn off UV lamps Required tools small hand vacuum cleaner NOTE Always wear cotton gloves and protective safety glases when handling UV lamps and the reflecting shutters IMPORTANT Failure to clean the filters can lead to overheating of the lamps and result in a short...

Страница 185: ...on top of the lamp housing and then squeeze the filter so that the middle bulges and allow the other edge to slide into the other channel 5 Repeat steps 2 to 4 for the filter in the other UV lamp assembly How to Clean the UV Lamp Filter Chapter 11 Printer Maintenance 185 ...

Страница 186: ...the cloth does not show any sign of ink color How to Remove Cured Ink 1 Scrape any cured ink from the surface of the table with a scraper or a razor blade in a holder 2 Use a vacuum cleaner to remove the scraped particles of ink and any other debris on the table surface 3 Use a lint free cloth soaked in isopropyl alcohol to ensure that the table surface is clear of any remaining particles How to U...

Страница 187: ...in to penetrate the gloves in less than 10 minutes Since they have no pigment exposure is not obvious Therefore Océ recommends that only approved nitrile gloves are used for a maximum of 10 minutes after being contaminated with ink and never reused Damaged gloves should be changed immediately see the Maintenance Guidelines section and Safety chapter for more details on the recommended nitrile glov...

Страница 188: ...te container Align the funnel to the waste valve so that the ink will go inside the funnel and jug when the valve is opened 5 Rotate the waste valve knob counter clockwise until the white line is vertical to start the flow of waste ink 6 Wait for all of the waste ink to drain If necessary empty or use a second waste container NOTE Tip If ink has dried on the spigot from previous draining it may be...

Страница 189: ...l open hold a 1 0 liter container with a small funnel under the Spit waste tray valve 11 Rotate the spit tray waste valve knob counter clockwise until the white line is horizontal and the ink begins to flow out 12 When the ink stops dripping out rotate the spit tray waste valve knob clockwise until it is fully closed and the white line is vertical Empty Ink Waste Trays Chapter 11 Printer Maintenan...

Страница 190: ... of the valve tip 14 Empty the 1 liter container into the larger container that holds the Purge waste ink 15 Dispose of the waste ink and other contaminated material in a suitable environmentally friendly manner Empty Ink Waste Trays 190 Chapter 11 Printer Maintenance ...

Страница 191: ...ined at the proper temperature Periodically check the level of coolant and add more coolant if it is below the center of the sight tube When to do Check the coolant level sight tube located at the side of the gantry to verify that the level is low When filled to the proper level the fluid will be at the center of the sight tube If the level of coolant is lower than the center it is time to fill it...

Страница 192: ...ep 4 Insert the hose into the fill nozzle above the coolant level tube 5 Press on the syringe plunger to inject the fluid Inject the entire contents of the syringe Repeat if necessary until the coolant level is above the halfway point on the sight tube NOTE Do not overfill the coolant as this can cause temperature variations If the coolant does not flow into the fill nozzle the printer may have a ...

Страница 193: ...d on the underside of the maintenance drawer absorbs this small amount of ink NOTE Although the carriage is oriented so that the nozzles spit into the slots in the spit catcher some ink will find it way onto the flat surface of the maintenance station drawer Check the surface of the maintenance station when you perform the daily printhead maintenance If you see any ink wipe it up with a clean clot...

Страница 194: ...to reveal the pad 135 Change Spit Catcher Pad 4 Remove the spit catcher foam pad and replace it with a new one 136 Close Spit Catcher 5 Swing the metal base up and lock it with the knob Replace the Spit Catcher Foam Pad 194 Chapter 11 Printer Maintenance ...

Страница 195: ...do Inspect and clean the rails and bearings at least once a month If you notice any dirt or ink on the gantry rails or an accumulation of debris on the grey rail bearing shields clean them immediately Equipment Poly Wipe lint free cloth or a swab Note Attention Caution IMPORTANT In the event of an ink spill on the rail it should be cleaned immediately before the bearings have a chance to run over ...

Страница 196: ...at has accumulated next to the bearing shields It is only necessary to clean the outside bearing shields When removing debris always wipe away from the shields 3 Wipe any debris from the gantry rails Do this gently so that you do not remove the grease that lubricates the bearings as they move along the rails 4 Close the Maintenance Station drawer Clean Gantry Rails 196 Chapter 11 Printer Maintenan...

Страница 197: ... It is important to change the filter on schedule and before these symptoms occur damage to the ink system may result NOTE Ink filters contain air that must be released If you don t bleed the filters you will see poor image quality Air in the ink filter can affect the vacuum and result in dripping ink and deteriorated image quality as a result of nozzle dropout Failure to bleed the ink filters can...

Страница 198: ...ag coupler 2 Push on the top of the ink filter enclosure door and it will flip forward to open and provide access to the filters 140 Remove Ink Filter Enclosure Cover Change Ink Filter 198 Chapter 11 Printer Maintenance ...

Страница 199: ...g the bleed tube valve Keep the cloth wrapped around the end of the bleed tube so that any ink spay is contained 5 Pull the target ink filter out of its metal retainer clip 6 Unscrew the bleed tube cap from the old filter and thread it into the top connector of the new filter Place the cap that came with the new filter on the old filter to prevent ink from leaking out of the old filter 7 Repeat th...

Страница 200: ...y need to place a service call You will be notified by the printer UI when it is necessary to change or bleed a filter When to do New ink filters contain air that must be released Also after a period of use all ink filters will contain air Follow the schedule for bleeding ink filters indicated in the Maintenance Tasks tab Before you begin The filters are bled using a 60 ml syringe If bleeding afte...

Страница 201: ...t to see the ink as it comes in 3 Pull the plunger out until ink is seen in the syringe If there is excessive air more than one syringe full of air may be extracted In this case close the stopcock before disconnecting the syringe and expelling the air Open it again to continue NOTE Pull back on the syringe plunger in increments and wait for the pressure to equalize before pulling more to prevent o...

Страница 202: ...ucket IMPORTANT The same syringe can be used to bleed all the ink channels if they are done in succession The syringe cannot be stored and reused as the ink chemistry will degrade the syringe If only some of the ink channels require bleeding discard the syringe immediately after finishing those channels Do NOT reuse it on other ink channels at a later date Bleed Ink Filter 202 Chapter 11 Printer M...

Страница 203: ...he operator to control the power output of each UV lamp independently To extend lamp life use the lowest setting that provides adequate curing for a particular media However avoid handling media with insufficient curing as partially cured UV ink on your skin can cause irritation and sensitization Before you begin 1 Turn off the ink temperature 2 Turn off the UV lamps 3 Slide the maintenance statio...

Страница 204: ...lamp housing interlock safety arm out of the way 145 Interlock Safety Arm first lift it straight up to the height of the blue connector then angle it away from the connector as you raise it higher and finally swing the arm back over the connector and past the raised part of the lamp housing NOTE The UV lamp housing cannot be removed from the carriage until the bracket is swung out of the way 5 Lif...

Страница 205: ...r and cotton gloves 2 Turn the housing upside down on a clean work space away from the printer 3 Rotate the shutter motor dampener until the UV shutters are open 146 Rotate shutter motor dampener 4 Open the two UV light shields located at both ends of the UV lamp by rotating them fully in the counter clockwise direction 147 Rotate light shields How to Remove the UV Lamp Bulb Chapter 11 Printer Mai...

Страница 206: ...e connectors 6 Ease the bulb out of the retainer clips one end at a time and then remove it from the housing 149 Remove UV lamp bulb 7 Place the used bulb in a container for recycling 8 Dispose of the old UV lamp bulbs according to local environmental regulations How to Remove the UV Lamp Bulb 206 Chapter 11 Printer Maintenance ...

Страница 207: ...cation bulletin 38 for more details 2 Use the lint free cloth soaked in isopropyl alcohol to clean both sides of the quartz window in the bottom of the UV lamp housing bucket 3 Ensure that the UV shutters are still open rotate the motor dampener if they are not 4 Prior to installing the UV lamp bulb use the cleaning wipes provided in the replacement kit to clean it 5 Pick up the new bulb by its ce...

Страница 208: ...ctor to the top of the UV lamp housing 6 Repeat the above two sets of procedures to change the bulb in the other lamp housing NOTE We recommend that both UV Lamp bulbs be replaced at the same time to ensure that the curing effect is balanced when printing in both directions 7 Replace the carriage guard onto the carriage base 8 Slide the maintenance station drawer gently to close it NOTE A hard bum...

Страница 209: ... to letting the printer sit idle for an extended period of time It has been demonstrated that leaving flush on the printhead nozzle face plates helps minimize the amount of maintenance required to recover nozzles after an idle period Note Attention Caution IMPORTANT Failure to properly maintain the white ink as described here can result in nozzle dropouts that degrade print quality Note Attention ...

Страница 210: ... to light RMO Maintenance The following table provides our recommended maintenance activities Frequency will depend on environmental conditions and operator work habits How to clean the capstan is explained in detail in the next section Maintenance Action Contaminant Clean the platen Ink Glue release liner Silicon release liner Clean the capstan Paper dust Coffee or tea Ink cured uncured Glue rele...

Страница 211: ...es when working with ink or liquid solvents If a significant amount of ink has spilled consider donning an apron or smock IMPORTANT The only way to remove cured ink is if the area can be scraped without causing damage therefore do not allow ink to dry on the platen or the capstan Partly cured ink can be removed with alcohol Make sure that any spilled ink is removed immediately before it has a chan...

Страница 212: ...ab has tested only Ivory Detergent If you are uncertain about a detergent try it out in a 50 1 solution on a small area at the end of the capstan 3 Wet the cloth in the cleaning solution and wring out excess liquid Scrub the surface of the capstan using the cleaning cloth 4 Allow adequate time for the capstan to dry NOTE If scrubbing action leaves debris on the surface wait for the surface to dry ...

Страница 213: ... Supplies needed Nitrile gloves safety goggles with side shields several absorbent clothes and Isopropyl Alcohol 95 pure Procedure 1 Put on gloves and goggles 152 Ink Spill on Capstan How to Remove Uncured Ink on the Capstan Chapter 11 Printer Maintenance 213 ...

Страница 214: ...ith alcohol and wipe up the remaining ink 154 Wet fresh cloth with alcohol NOTE It may be difficult to tell whether or not all the ink has left the surface Continue to wet and wipe the capstan surface until the cloth does not show any sign of ink color How to Remove Uncured Ink on the Capstan 214 Chapter 11 Printer Maintenance ...

Страница 215: ...mpletely then follow the procedure listed above for Removing Solid Debris When the capstan is kept clean and its rubber surface free of blemishes or defects you will be ensured of accurate media transport and optimal print quality If its surface is badly damaged the capstan will need to be replaced How to Remove Uncured Ink on the Capstan Chapter 11 Printer Maintenance 215 ...

Страница 216: ...How to Remove Uncured Ink on the Capstan 216 Chapter 11 Printer Maintenance ...

Страница 217: ...Appendix A Application Information ...

Страница 218: ...Bulletin 5 How to Handle and Prepare Media for Printing Application Bulletin 6 How to Improve UV Ink Adhesion Application Bulletin 7 About Media Models and Application Notes Application Bulletin 8 How to Hold Media Flat on the Printer Table Application Bulletin 9 How to Handle Media after Printing Application Bulletin 10 How to Deal with Static Application Bulletin 11 Printing Backlit Materials Ap...

Страница 219: ... Application Bulletin 41 Optimizing XT Center Zone Vacuum Application Bulletin 42 Dibond Media Models Added to the Customer Support Website Application Bulletin 43 Roll Media Option Tips and Troubleshooting Application Bulletin 44 Océ UV Adhesion Promoters Application Bulletin 45 Batch Mode Operation Application Bulletin 46 Enhanced Dual Origin Application Bulletin 47B High Gloss Varnish Best Prin...

Страница 220: ...ge Option for White Channel Application Bulletin 66 How to Empty the Ink Waste Trays Customer Support The information found on the Océ Customer support web site is based on our experience with the Océ Arizona printers It is offers suggestions or solutions for dealing with various situations Since this information is subject to change and more new material is added as it becomes available please ch...

Страница 221: ...nce Station 38 Maintenance Station 180 Maintenance Station 175 178 179 Material Safety Data Sheets 164 Measurement Units 52 Media Adhesion 73 Media shaft 76 Media Storage 72 Media Storage 72 media thickness 66 Metric Vacuum Zones 70 71 MSDS Material Safety Data Sheets 164 MSDS Ink Information 164 N network connection settings 51 Nozzle check 175 178 179 180 181 Nozzle dropout 175 178 180 nozzle pl...

Страница 222: ... Static Suppression 108 109 T Thermal Expansion 73 Training 60 U Upgrade 40 User Interface Settings 52 UV Flush 164 V Vacuum Bleed Valve 38 69 Vacuum Overlay 68 Vacuum Pump Timeout 68 Vacuum System 68 Vacuum Zone Control 38 Vacuum Zones 68 Ventilation 164 Index 222 ...

Страница 223: ......

Страница 224: ...Canada Inc www canon ca Canon Europe Ltd www canon europe com Canon Latin America Inc www cla canon com Océ Australia Pty Ltd www oce com au Canon China Co Ltd www canon com cn Canon Singapore Pte Ltd www canon com sg Canon Hongkong Co Ltd www canon com hk Océ 2018 ...

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