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Questions, problems, missing parts?
Before returning to your retailer, call us at 1-866-627-3435, 8 a.m.-6 p.m., EST, Monday-Friday, or email
us at [email protected]. Or visit our website at www.oase-livingwater.com
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Storage/Winterization
Remove the unit at temperatures below zero degrees centigrade. Thoroughly clean and check the unit for damage.
Store the unit immersed in water or filled with water in a frost-free place. Do not flood the power plug!.
Repair
A damaged unit cannot be repaired and must be put out of operation. Dispose of the unit in accordance with the
regulations.
Wearing parts
The impeller unit is a wear part and is excluded from the warranty.
Disposal
Do not dispose of this unit with domestic waste!
Disable the unit beforehand by cutting off the cables. Further
information about the recycling of this product can be obtained from your local municipal authority.
Issue
Cause
Solution
The unit does
not start
No mains voltage
Check mains voltage
Rotor blocked
Clean
Insufficient
fountain height
Regulator closed too far
Clean
Filter housing or rotor soiled, hose blocked
Clean
Hose defective
Replace
Hose kinked
Straighten hose
Rotor worn
Replace rotor
Unit switches
off after a short
running period
Filter clogged
Clean
Water temperature too high
Maximum water temperature: +95° F (+35 °C)
Troubleshooting