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36 

Error Codes 

       

 

Checking error cord on LCD panel

 

 

If UPS is in abnormal condition

common alarm sign 

  will light up and 

come with audible alarm. The LCD screen will show information of alternate 

normal and error code. You can follow section 6.1 and 6.2 up for 

troubleshooting. 

UPS

LOAD

INPUT

Buzzer Code

 

 

6.2 Error Codes and Their Meanings 

 

Code 

Meaning 

Er05 

Battery weak or faulty 

Er06 

Output short-circuited 

Er07 

EPO mode 

Er11 

UPS over-temperature 

Er12 

Inverter overload 

Er14 

Fan errors 

Er39 

When UPS start process, Utility Voltage less than 

90V and Battery no connection. 

Er28 

Bypass overload 

 

 

 

6.3 Maintenance 

      1. Clean the dust from the ventilation openings and intakes on the rear 

panel.   

2. Turn off the UPS and wipe the casing with a damp cloth.

 

Be careful to 

avoid getting water in the UPS.   

3. Periodically unplug the power cord of the UPS from the wall receptacle 

to test the condition of the batteries. Be sure you have saved your data 

in any open computer applications before you proceed with this battery 

test.   

Содержание NPTU1100-OR-N

Страница 1: ...NPTU800 OR N NPTU1100 OR N NPTU1500 OR N Intelligent True On Line UPS For Corporate and IT Users User Manual...

Страница 2: ...tion 13 4 1 Unpacking 13 4 2 Selecting Installation Position 16 4 3 Battery Connecting Procedure 17 4 4 Battery Replacement Procedure 19 4 5 Operation 21 5 UPS System Block Diagram 33 6 Maintenance Gu...

Страница 3: ...he UPS it is necessary to double check that the ground wire of the UPS is properly grounded before connecting the UPS to the AC mains 6 This UPS is designed to be installed and commissioned in an cont...

Страница 4: ...tery Should the battery be switched on when no AC power is available there could be voltage at the output terminals 16 Make sure that the AC utility outlet is correctly grounded 17 Install the UPS awa...

Страница 5: ...he following precautions should be observed when working on batteries 1 Remove watches rings or other metal objects 2 Use tools with insulated handles 3 Wear rubber gloves and boots 4 Do not lay tools...

Страница 6: ...ed in a moderate climate The batteries should be charged for 12 hours every three months by connecting the UPS to the utility supply and switching on the input breaker located on the UPS rear panel Re...

Страница 7: ...friendly plug and play design allows hassle free installation 5 Built in maintenance free sealed batteries minimize the need for after sales service 6 To protect the unit from overloading the UPS will...

Страница 8: ...span 5 Our Active Power Factor Correction control function constantly maintains the UPS input power factor at 0 98 for superb energy efficiency 6 Our Selectable Bypass input voltage tolerance sensitiv...

Страница 9: ...cate that the utility input voltage is within nominal range 90Vac 145Vac the LED flashes quickly to indicate that the utility input voltage is within the acceptable window 60Vac 90Vac Green LED lights...

Страница 10: ...S To re confirm the change to the UPS Setting Manual Bypass Press ON KEY and Up KEY key simultaneously for approx 3 seconds to transfer from Inverter to Bypass the bypass LED will continuously flash a...

Страница 11: ...ption 1 Site Wiring Fault 2 Buzzer Silent 3 UPS Overloaded 4 UPS Working in specified mode 5 UPS Fault or Abnormal Warning 6 UPS Flow Chart 7 3 Digit Measurement Display 8 Indicates the item being mea...

Страница 12: ...10 9 4 8 7 4 Not for telecommunication telephone network 1 Emergency Power Off EPO Remote ON OFF ROO Dry contact signal inputs 2 USB port 3 RS 232 port 4 Fan 5 External battery connector 6 Slot for op...

Страница 13: ...to monitor the UPS status However only one communication interface at a time the one with the highest priority can control the UPS The priorities of these communication interfaces are as follows highe...

Страница 14: ...arder and dealer if there is damage The packaging is recyclable and reusable 1 After removing the packing foam please be careful handling the UPS while it is still in the plastic bag The plastic is sl...

Страница 15: ...14 4 1 1 Installation Instructions Tower installation A1 S1 Rack Mount installation Warning Do not use rack mount kit to carry UPS Step 1 Step 2 S1 S1...

Страница 16: ...15 Step 3...

Страница 17: ...ents 1 Keep at least 20 cm 8 inches of clearance beyond the rear panel of the UPS 2 Do not block the air flow to the ventilation louvers of the unit 3 Ensure that the installation site is free from ex...

Страница 18: ...17 4 3 Battery Connecting Procedure Qualified Service Personnel Only PLEASE READ ALL OF THE CAUTIONS AND THE WARNINGS BEFORE ATTEMPING TO CONNECT THE BATTERY MODULE Step 1 Step 2 1 2 1 2...

Страница 19: ...18 Step 3 2 1...

Страница 20: ...ice Personnel Only PLEASE READ ALL OF THE CAUTIONS AND THE WARNINGS BEFORE ATTEMPING TO REPLACE THE BATTERY MODULE Warning Lead acid battery could be drained and damaged by long term self discharge na...

Страница 21: ...20 Step 3 Step 4 4 4 1 Recycling Used battery Contact your local recycling or hazardous waste centre for information on proper disposal of the used battery 1 2 3 2 1...

Страница 22: ...ill start Full LCD display looks as below figure 5 Press UPS button and hold untill unit beeps twice UPS will begin its starting procedures This will take 5 seconds LCD display will show as below figu...

Страница 23: ...ries is available or external batteries are connected to UPS Press and hold key for 3 seconds until unit beeps twice release button and press for 3 seconds until twice beeps again to confirm cold star...

Страница 24: ...ssing select key The display sequence is as below figure F AC input voltage figure G AC input frequency figure H UPS output voltage figure I UPS output frequency figure J UPS loading percentage figure...

Страница 25: ...24 J K L M...

Страница 26: ...The procedures to release UPS from locked up status are as below a Check and record the error code b Check user s manual to understand possible cause solve the problem or call service provider c Pres...

Страница 27: ...er On Q2 buzzer Off 4 5 1 6 Press the key to scroll through the UPS settings The LCD will display in sequence figure Q1 buzzer figure R1 Self test figure S1 Bypass Voltage Windows figure T Output Freq...

Страница 28: ...27 R2 Self test is On S1 Bypass Voltage is adjusted to wide range S2 Bypass Voltage is adjusted to narrow range T Frequency Window is 3 Hz U inverter output voltage...

Страница 29: ...28 V1 The UPS is operating in normal mode V2 The UPS is operating in Eco mode V3 The UPS is operating in CVCF 50 Hz mode V4 The UPS is operating in CVCF 60 Hz mode...

Страница 30: ...ll up key to execute special functions The functions include buzzer ON as in figure Q1 buzzer OFF as in figure Q2 Alarm silence for UPS Warning and self test OFF as in figure R1 or self test ON as in...

Страница 31: ...t acceptable window It follows the inverter output voltage Please refer specification for the detail 4 5 2 5 Figure T indicates the bypass frequency window of the Inverter Output The acceptable settin...

Страница 32: ...input still available after output is off otherwise it will be shutdown completely 2 Backup mode AC input not available Press Off key and hold until twice beeps heard UPS output will shut off 10 seco...

Страница 33: ...llowing table contains common UPS statuses with their beep codes UPS Status Alarm Code UPS faulty Inverter shut down All functions inhibited Long Continuous Beep Control keypad error Long Continuous B...

Страница 34: ...battery conditions Utility Condition UPS Operating Mode LEDs Normal Working power starts after approximately 5 seconds LEDs on the panel will flash and fans will start Press the ON button for 1 5 seco...

Страница 35: ...ulate utility outage to verify that UPS can provide DC backup Otherwise consult your local dealer right away 2 Overload 2 Disconnect some non critical loads from the UPS output until the overload ceas...

Страница 36: ...to utility mode when a connected device is turned on or the UPS switches back and forth between battery and utility modes 1 A power strip is connected to the UPS See if there is any damage to the util...

Страница 37: ...Er07 EPO mode Er11 UPS over temperature Er12 Inverter overload Er14 Fan errors Er39 When UPS start process Utility Voltage less than 90V and Battery no connection Er28 Bypass overload 6 3 Maintenance...

Страница 38: ...emale RS 232 connector or the other end of the USB cable to the computer Note RS 232 and USB cables are optional 7 1 1 USB The USB communication protocol definition is as below 1 Complies with USB ver...

Страница 39: ...DB9 8 1 2 For interface settings and pin assignments please refer to section 3 3 1 8 1 3 Installation Position Optional Slot 8 2 USE USB card 8 2 1 CN1 is for USB 8 2 2 For the communicaiton protocol...

Страница 40: ...tivated after 6 25 VDC is applied between pin 9 and pin 10 for 5 seconds 8 3 3 The capacity of each relay contact is 40 VDC 25 mA 8 3 4 Installation Position Optional Slot 8 3 5 Flexible signal output...

Страница 41: ...40 8 4 SNMP Cards 8 4 1 FIT SNMP card 8 4 1 1 For installation please refer to the user s manual that came with the card 8 4 1 2 Installation Position Optional slot on rear panel...

Страница 42: ...gulation within 2 until low battery warning Frequency Synchronized Range 3 Hz or 1 Hz selectable Frequency Battery Mode 50 60 Hz 0 1 Current Crest Ratio 3 1 Total Harmonic Distortion Linear Load VTHD...

Страница 43: ...de to Backup Mode 0 ms Inverter to Bypass 8ms Protection Full Protection Short Circuit Overload Over Temperature ABDM EPO DC start Yes Self diagnostics Upon Power on Front Panel Setting Software Contr...

Страница 44: ...d RS232 USB EPO ROO Dry Contact Relay SNMP WEB Card Compatible Platforms Microsoft Windows series etc Standards and Certifications Safety UL 1778 Fifth Edition and CAN CSA C22 2 No 107 3 14 Third Edit...

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