Nu-Flame SYNERGY ELLESSE, Инструкция по использованию, установке и обслуживанию, Страница: 29 / 34

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21 - FAULT FINDING GUIDE, SYMPTOMS AND POSSIBLE CAUSES
Important : In instances where it is indicating that the main control system needs changing, (specifically either of the
Thermatronic Control Systems), you should investigate returning the whole Burner Control Assembly to Nu-Flame for rectification as
this could be the least cost option.
a. Prior to any Servicing ensure that you have carried out the procedures in Section 20.1 General (Servicing).
b. Check the supply pressure at the isolation elbow.
c. Important : With either of the Thermatronic Systems always change the batteries before carrying out any Fault Finding.
d. Check the supply pressure at the isolation elbow.
21.1 - RESETTING THE ELECTRONIC CONTROL (Applies to Thermatronic RF System Only)
Full Reset - If a new handset is obtained the control system will need to learn the handset’s unique code via a Full Reset.
Also, if the fire is not working and the Basic Reset (described on page 7) has not worked a Full Reset can be carried out:
a. Open the outer door by pulling at the left side to release it from the magnetic catches and open the outer door, locate the
electronic Receiver Box.
b. Locate the Reset Hole on the side of the Receiver and using a pen press and hold in the Reset button until you hear two beeps.
c. The first beep is short and the second beep is long. After the second beep release the Reset Button.
d. Now on the Handset, within the next 20 seconds press and hold the Small Flame Button until you hear two additional short beeps
confirming the code is set in the Receiver.
e. If you hear one long beep the Code as not been set so repeat the procedure.
f. If the Handset still does not work check the wiring and or replace the Receiver and Handset .
21.2 - NO SPARK IGNITION
a. Replace the batteries in the receiver and handset see Section 3.4 and check the Control.
b. Check there is no vermiculite shorting out the electrode or blocking gas from the pilot.
c. Check the condition of the Ignition lead and ensure it is connected to both the ignition electrode and receiver. Replace if required.
d. Check that gas is flowing from the pilot during the ignition sequence. Clean or Replace as required.
e. Listen to the control to hear if the pilot gas solenoid is opening.
f. Change the receiver and the handset at the same time and/or gas control. Refer to Diagram for Cable connections in section 22.
Important : In instances where it is indicating that either of the main control systems need changing, you should investigate
returning the whole Burner Control Assembly to Nu-Flame for rectification as this could be the least cost option.
21.3 - PILOT GOES OUT AFTER FIRST LIGHTING
a. Check there is no vermiculite blocking the flame to the thermocouple.
b. Check the thermocouple is tightly connected to the control.
c. Change the pilot assembly as a new thermocouple may be required.
d. Change the receiver and the handset at the same time and/or the gas control.
Refer to Diagram for Cable connections on in section 22.
e. Also see Section 21.2 & 21.4
21.4 - PILOT LIGHTS BUT MAIN BURNER DOES NOT LIGHT
a. Check there is no vermiculite blocking the flame from the pilot to the main burner.
b. Check if the main control knob on the control is turning to the high setting and listen to hear if the solenoid valve is opening.
Change the receiver, infrared sensor and the handset at the same time and/or the gas control. Refer to Diagram for Cable
connections in section 31. Check c. (below) before replacing any parts.
c. Check if the main injector is blocked. Clean or Replace.
d. Both of the Thermatronic Controls have a pressure point to allow the Burner Pressure to be checked.
It is at the left side of the Control and is the rear Pressure Test Point. Ensure the Screw is gas tight after the test.
Important : In instances where it is indicating that either of the main control systems need changing, you should investigate
returning the whole Burner Control Assembly to Nu-Flame for rectification as this could be the least cost option.
21.5 - PILOT FLAME SHORTENS, OR GOES OUT WHEN MAIN BURNER IS SELECTED
a. Monitor the supply pressure at the isolation elbow as the main burner lights. If pressure drops, check gas pipe sizing, quality of pipe
bending. Check for debris in the gas supply and or gas filter if fitted.
b. Check that another appliance is not affecting the gas supply pressure.
21.6 - POOR FLAME PICTURE
a. Check the supply pressure is correct at the isolation elbow. If the pressure is low, check gas pipe sizing, quality of pipe bending.
Check for debris in the gas supply and or gas filter if fitted.
b. Both of the Thermatronic Controls have a pressure point to allow the Burner Pressure to be checked.
It is at the left side of the Control and is the rear Pressure Test Point. Ensure the Screw is gas tight after the test.
c. Check that another appliance is not affecting the gas supply pressure.
d. Check there is not a flue/ventilation problem – carry out a spillage test.
f. Check fuel bed layout as detailed in Section 17.
ABOUT THE FLAME PICTURE: THE SYNERGY RANGE HAS A UNIQUE BURNER SYSTEM WHERE THE FLAME SIZES
AND COLOURS WILL CHANGE LIKE A REAL FIRE AND WILL VARY FROM FIRE TO FIRE.
IT IS PERFECTLY NORMAL FOR THE FIRE TO MAKE POPPING & BURBLING NOISES WHEN LIT.