RDC.OD.TP-2020.000 OM
Operation manual
Coating Thickness Gauge NOVOTEST TP-2020
Page 29
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Make records of the device maintenance in the datasheet and keep receipts and bills. If
necessary, they will prove that the maintenance was made in time (according to periodicity
specified in the registration certificate), using the recommended spare parts and couplants.
This will help in making warranty claims to defects that might occur due to a deviation from
the device maintenance schedule or the use of unauthorized parts or materials.
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Clean the case of the device and probe in line with recommendations of NOVOTEST.
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Observe the operation and storage requirements in line with recommendations of
NOVOTEST.
3.3.6 Warranty restrictions
NOVOTEST shall not be accountable if the repair or replacement is caused by one of the following
factors (if no defect of workmanship exists:
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Damages caused by negligent/incorrect operation of the device, natural disaster, water
intrusion into device, probe, accessories, and parts of the device, accident or misuse of the
device;
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Wear and tear;
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Non-observance of recommendations of NOVOTEST on the regularity of maintenance of
the device;
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Non-observance of requirements to the device operation recommended by NOVOTEST;
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Changing of the configuration of the device or its components, intrusion into systems of the
device, etc. without the approval of the manufacturer;
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Use of batteries or other components of poor quality;
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Power line surge;
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Failure a timely repair of damage found during scheduled maintenance;
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Factors outside the scope of control of NOVOTEST, for example, air pollution, hurricane,
chips resulting from shocks, scratches, and use of unsuitable cleaning agents;
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Use of the repair technique not approved by NOVOTEST;
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Use of third-party spare parts and couplants of NOVOTEST.
All repairs covered by the NOVOTEST warranty shall be performed by the authorized service center
of NOVOTEST.
3.3.7 The cases uncovered by warranty
The basic and extended warranty of NOVOTEST shall not hold NOVOTEST accountable for any
unexpected or indirect damage resulting from a defect covered by the above warranties. Such damage
includes (but is not limited to the following):
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reimbursement for inconveniences, phone calls, posting and shipping expenses the device,
loss of profit or damage to property;
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all warranties shall become void if the device is officially recognized as unserviceable.
3.3.8 Guarantees and consumer law
The basic and extended warranty of NOVOTEST shall not harm the rights provided by the sale
agreement that is executed with selling the device to the manufacturer or an authorized dealer of
NOVOTEST and the applicable law stipulating the requirements to sales and servicing of consumer
goods.
3.4 Maintenance of the device
The information on the maintenance is valid for all the information of NOVOTEST.
The device maintenance is performed throughout its service life and is divided into the following
types:
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preventive maintenance;