Chapter 7 Troubleshooting
OEM7 Installation and Operation User Manual v4
109
take when your receiver has an error flag in these words. If you are not able to resolve the con-
dition, contact
Bit Set
Action to Resolve
0-2
Issue a
FRESET
command (for bit 1, reload new firmware).
4
Contact
5
Check the
VERSION
log. The VERSION log will indicate "Invalid authcode". Upgrade the
auth-code as described in
Upgrading Using the AUTH Command
6
Issue a
FRESET
command
7
See
Power Supply Requirements for Receiver Cards
8
Reserved
9
Check temperature ranges in the Environmental table sections of the product
specification appendices.
10
Possible hardware or environmental condition. If you cannot resolve the problem,
contact
11
Possible hardware or environmental condition. If you cannot resolve the problem,
contact
Also, check the Auxiliary 2 Status word to determine which PLL is in error.
12-14
Reserved
15
Issue a
FRESET
command and power cycle the unit. If the bit is still present, contact
16
Monitor CPU idle time. Reduce number of logs or the rate of data logging.
17
Ensure that the Version log is consistent with the hardware.
18-19
Reserved
20
SoftLoad is in progress. See
Updating Using SoftLoad Commands
21
You may be exceeding the receiver’s velocity limit. If so, reduce velocity. This error can
only be cleared by resetting the receiver.
22
Reload firmware using WinLoad or the SoftLoad commands.
23-30
Reserved
31
Possible hardware failure. Contact
Table 10: Resolving a Receiver Error Word
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