of no damages, complete accessories, sound package and no impact on the second sales. The
standards of no impact on the second sales involve:
硬件无掼坏
/
划痕
(
不包括保护膜
)
；
配件齐全
(
不包括头盔定位器卡扣
)
；
没有私拆或改装。
No crash/ scratch on the hardware (Excluding the protective film);
Complete accessories (Excluding the headset marker buckles);
No private disassembly or modification.
15
天内包换：
凡购买本公司
NOL◦
产品
,
如遇产品出现非人为原因导致的性能故障，可在
15
天内申请免费换新，申请通过后请将问题产品寄回指定地址，新产品将在收到问题产品后 为
您寄出；若经检测后，发现产品硬件没问题，则不予换新。
Guarantee for replacement within 15 days:
All purchased NOLO products of the company with
performance fault caused by non-artificial reason can apply for a free replacement within 15 days.
After the application is approved, please send the defective product to the specified address and
the new product will be sent after the defective one is received; If no problem is found on the
defective product after testing, it cannot be replaced.
1
年内免费保修：
凡购买本公司
NOLO
产品，由于非人为原因导致产品出现的性能故障，
可在
1
年内免费维修，邮寄费用各自承担；若经两次维修后仍不能正常使用，用户可凭保修
卡的有效维修记录
,
联系客服确认是否可以换货，如可换货，将为用户更换同型号同规格的
产品。
Free repair within 1 year: All purchased NOLO products of the company with performance fault
caused by non-artificial reason can be repaired for free within 1 year and the postage will be paid
by each other respectively; If the product still does not work after repaired twice, the user can
contact the customer service staff to confirm whether it can be replaced according to the valid
repair records of the warranty card. If the customer service staff confirms that it can be replaced, a
new product of the same model and same specification will be provided to the customer.
终身包维护：
凡购买本公司
NOLO
产品，在
1
年免费保修期过后仍可享受产品终身维护服
务，用户仅需承担快递费用和维修费用。
Life-long Maintenance: All purchased NOLO products of the company can still enjoy the life-long
maintenance service with only the charge of postage and repair cost after the free warranty period
of 1 year.
在三包有效期内
,
用户必须出具相关购买凭证和包装侧面条形码才能享受包换和保修的权利
;
若用户无法出具有相关购买凭证和包装侧面条形码，则依照发货日期后的第
7
日为保修期的
起始日期计算保修。
Within the validity period of the warranty services of replacement, repair and maintenance, only
the user offers the relevant purchase proof and the bar code on the side face of the package can
enjoy the rights of free replacement and repair; If the user fails to offer the relevant purchase proof
and the bar code, then the starting date of the warranty period will be the 7
th
day after the delivery.
保修服务仅适用于正常使用的情况，一切人为损坏及以下条款均不在免费保修范围内。但我
司可提供维修服务，并收取适当费用。
The warranty services are only applicable to normal use, all artificial damages and the following
terms excluded. But, the maintenance services will still be provided with appropriate fees.