Tip: Your phone is shown under portable devices as Windows Phone. To see the folders of your
phone, double-click the name of the phone. There are separate folders for documents,
downloads, music, pictures, ringtones, and videos.
3. Drag and drop items from your phone to the computer, or from your computer to the phone.
Make sure you put the files in the right folders on your phone, or you may not be able to see them.
You can’t copy text messages or contacts to your computer, but you can sync them with your
Microsoft account.
Tip: If your computer's operating system is Windows 7, Windows 8, or later, you can also use
the Windows Phone app. Windows 8 and later operating systems install the app automatically
when you connect your phone to your computer. With Windows 7, you can download it from
For info on which app works with which computer, see the following table:
Windows
Phone app
Windows
Phone app
for
desktop
Windows
Phone app
for Mac
Lumia
Photo
Transfer
for Mac
app
(photos
and videos
only)
Windows
Explorer
Windows 8 and
later
x
x
x
Windows 8 RT x
x
Windows 7
x
x
Windows
Vista/XP
x
Mac
x
x
Tip: The easiest way to access files on your phone is the Files app. You can download it from
Security
Learn how to protect your phone, and to keep your data secure.
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