If uninstalling or rebooting is needed at any point, you will be prompted by the Install Shield program.
Context
If at any point during installation you get this message, Dongle is not found and installation cannot continue:
Figure 6 Dongle not found
Possible reasons may be a defective or too old PKD-1 Dongle (a new dongle has a six digit serial number).
Check the COM/parallel ports used first! After correcting the problem the installation can be restarted.
For more detailed information, please refer to Phoenix Help files. Each feature in Phoenix has its own Help
function, which can be activated while running the program. Press the F1 key or the Help button to activate a
Help file.
Steps
1. Run the phoenix_service_sw_a15_2004_24_7_55.exe to start installation. Install Shield prepared the setup.
Figure 7 Preparing setup
Install Shield will prepare.
RM-51
Nokia Customer Care
Phoenix service SW
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Company Confidential
9238460 (Issue 1)
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