Use and Maintenance Manual model “A13V - C ZENITH & A13 V PLUS ZENITH”
30
ENGLISH
ALARM CODE
REASON
12
BRAZIER CLEANER
FAULT
The cleaner has not completed
movement and is not found in the
correct position or the fire door is not closed
correctly.
SOLUTION
Check if the door is closed correctly, reset
the alarm and wait for the product to go to
OFF status. Disconnect and reconnected
current, the system re-activates the clean-
er, checking the correct position again.
If the problem persists, contact the Support
Service
ALARM CODE
REASON
13
NEGATIVE PRES-
SURE IN CHIMNEY
FLUE
The chimney flue is blocked.
The sensor reading the negative pressure is
not working properly.
SOLUTION
Check the chimney flue is not blocked, con
-
tact a chimney sweep to clean it.
If the problem persists, contact the Support
Service
ALARM CODE
REASON
14
THERMOSTAT MAN-
UAL RESET
You have to manually reset
the thermostat connected to the hopper
.
Combustion in the brazier is not optimal as
the brazier is clogged or the inner passages
of the appliance are clogged.
Ventilation, where present and active,
may not be working properly.
SOLUTION
Reset the thermostat by pressing the button
on the back of the appliance.
Switch off the product, switch on the system
again to activate the cleaner and adjust
combustion with the P/E mix.
If the problem persists, contact the Support
Service.
ALARM CODE
REASON
15
FIRE DOOR/ ASH
PAN OPEN
During the cleaning phase of the product,
the door to the fire or
the ash pan was not closed properly.
SOLUTION
Check correct closure of the fire door and/
or correct insertion of the
ash pan in its compartment.
If the problem persists, contact the Support
Service
ALARM CODE
REASON
16
PELLET TANK
DOOR OPEN
During the pellet loading phase of
the product, the tank door was not closed
properly.
SOLUTION
Check the pellet tank door is closed prop-
erly.
If the problem persists, contact the Support
Service
ALARM CODE
REASON
18
FLAME PROBE
Simultaneous flame probe and smoke
probe fault.
SOLUTION
Contact Technical Support.
ALARM CODE
REASON
22
FLAME TEMPERA-
TURE
Combustion in the brazier is not optimal as
the brazier is clogged or the inner passages
of the appliance are clogged.
The tangential fan (if present) is
not working properly or is damaged.
SOLUTION
Switch the product off and back on again,
activating the cleaner; adjust the
combustion with the “P/E mix”.
If the problem persists, contact the Support
Service.
ALARM CODE
REASON
23
AUGER TRIAC
Anomaly of an internal component of the
electronic board that manages the pellet
loading auger.
Possible drops in voltage or wrong voltage
input to the device.
SOLUTION
Check power supply voltage.
If the problem persists, contact the Support
Service
ALARM CODE
REASON
24
AUGER PHASE
No connection of cabling that brings power
to the auger gearmotor.
SOLUTION
If the problem persists, contact the Support
Service
CODICE ALLARME
MOTIVAZIONE
28
REVOLUTION FAILURE
SMOKE ENCODER
Smoke extractor encoder not working or
not connected correctly
RISOLUZIONE
If the problem persists, contact the Support
Service
CODICE ALLARME
MOTIVAZIONE
29
CYCLE LIMIT
CLEANING
The maximum limit of cleaning cycles
allowed during a work phase has been
reached prolonged.
RISOLUZIONE
In safety, vacuum the brazier and
switch on again.
If the problem persists, contact the Support
Service
Unscrew the safety cap and
press the thermal switch
reset button
MANUAL RESET
THERMAL
SWITCH
MANUAL RESET THERMAL SWITCH POSITION
Содержание A13 C ZENITH
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