75
Chapter
11:
Troubleshooting
Error
Possible Causes
Solutions
There is no picture on selected
channels/camera picture Is not
being displayed.
Camera cables are loose of have
become disconnected.
1. Check the camera video
cable and connections.
2. Disconnect and reconnect the
cable at the system and at
the camera.
3. Try moving the camera to
another channel or use
another cable.
The image on the NVR appears,
but does not have sound.
Audio cables are loose or have
been disconnected.
Check the AUDIO connection to
the NVR.
Audio channels are disable.
Left click in Live View to bring
up the
Volume
control and
ensure that the channel(s) are
not low or muted.
Volume on external speakers
(not included) is low or off.
Increase volume on external
speakers (not included).
A “whirring” noise is coming
from the system.
Fan is active.
The noise means the exhaust
fan is working normal.
The system beeps at startup.
The beep at startup is normal.
The system beeps during motion
detection.
Motion detection is enabled, but
the alarm buzzer is activated.
Go to the General Menu >
Alarm, select the channel and
turn
Buzzer
to
OFF
.
I am not receiving email
notifications.
Email notification is disabled.
See section 7.1.2. for details on
email configuration.
Default setting is disabled, but
you have not entered your own
SMTP information.
Содержание H5 NVR SERIES
Страница 1: ...www NightOwlSP com USER MANUAL H5 NVR SERIES 8 32 CHANNEL...
Страница 3: ...3 Table of Contents TABLE OF CONTENTS...
Страница 7: ...7 Chapter 1 FCC Warnings CHAPTER 1 FCC WARNINGS...
Страница 9: ...9 Chapter 2 Safety Instructions CHAPTER 2 SAFETY INSTRUCTIONS...
Страница 11: ...11 Chapter 3 Specifications images may vary CHAPTER 3 SPECIFICATIONS...
Страница 16: ...16 H5 NVR Series Users Manual REMOTE...
Страница 17: ...17 Chapter 4 Camera Installation images may vary CHAPTER 4 CAMERA INSTALLATION SUPPORT VIDEOS...
Страница 21: ...21 Chapter 5 NVR Installation images may vary CHAPTER 5 NVR INSTALLATION SUPPORT VIDEOS...
Страница 25: ...25 Chapter 6 Getting Started CHAPTER 6 GETTING STARTED SUPPORT VIDEOS...
Страница 31: ...31 Chapter 7 Menus and Settings CHAPTER 7 MENUS AND SETTINGS SUPPORT VIDEOS...
Страница 58: ...58 H5 NVR Series Users Manual CHAPTER 8 REMOTE ACCESS SUPPORT VIDEOS...
Страница 68: ...68 H5 NVR Series Users Manual CHAPTER 9 GLOSSARY SUPPORT VIDEOS...
Страница 70: ...70 H5 NVR Series Users Manual CHAPTER 10 WARRANTY SUPPORT VIDEOS...
Страница 73: ...73 Chapter 11 Troubleshooting CHAPTER 11 TROUBLESHOOTING SUPPORT VIDEOS...
Страница 76: ...76 H5 NVR Series Users Manual CHAPTER 12 CUSTOMER SUPPORT SUPPORT VIDEOS...
Страница 78: ...78 H5 NVR Series Users Manual CHAPTER 13 USER INFORMATION SUPPORT VIDEOS...
Страница 80: ...www NightOwlSP com...