249
6
6.
MAINTENANCE
6.1
Troubleshooting
In the event that the RT-5100 does not work correctly, check the problem according to the follow-
ing table before contacting your authorized distributor.
Symptom
Action
The refractor does not start even
though the power is turned on.
• Confirm that the power cord is connected to a wall outlet.
• Confirm that the system table is turned on.
“Warning!! Memory failure on RB“
is printed.
• The interior battery in the relay box is low on power. This is printed
after the equipment is idle for an extended period. AutoRef, Lens
Meter measurement values stored in the Relay box are deleted.
Supply electrical power to the equipment for several hours to
recharge the battery.
“Setup data is initialized” is
displayed.
• The interior battery in the control box is low on power. This is
displayed after the equipment is idle for an extended period.
Refraction program and parameters are return to the initial values.
Chart model settings may be changed.
Supply electrical power to the equipment for several hours to
recharge the battery and contact NIDEK or your authorised
distributor.
The display and presented chart
disappear suddenly.
• The RT-5100 goes into power saving mode.
Press any key to restore the display (see page 27).
None of the keys on the control
box function.
• Any abnormalities occurs. Turn the main switch of the system table
off and then turn it on again.
Pressing
does not feed
printer paper.
• Replace the printer paper (see page 251).
• Confirm that the “Printer” parameter is not set to “Off”.
Pressing
does not print the
result.
• Check that the printer paper is set with the correct side up.
Incorrect responses from the
touch-screen panel are received.
• Calibrate the touch-screen panel (see page 132).
Data cannot be read even though
the Eye Care card is inserted.
• If an auto ref/keratometer or such has no AR measurement data,
data cannot be read.
• If the right or left is not specified with a lensmeter, data cannot be
read.
• The contact of the Eye Care card reader may be dirty. Clean it. See
"6.8 Cleaning Eye Care Card Reader" (page 255).
• If any error occurs while data is written with an auto refractometer or
lensmeter, clean its card reader.
If the symptom cannot be corrected with the above actions, contact your authorized distributor.
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Содержание RT-5100
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