NHS Midlands & Lancashire Commissioning Support Unit
6
Redial
To redial the last number dialed:
•
Either pick up
handset
or press
New Call
button or press
Speaker
button
•
Press the
Redial
button
•
Will redial the last dialed number
•
Or press the
Redial
button which will automatically redial
Call Back
When a call is made
internally
and the number you are trying is engaged you can use
call
back
so that your phone will inform you when the number you are calling is free.
•
Once the number is engaged the
CallBack
button will appear, press the button
•
The display on the phone will show which number the call back has been activated on
•
To deactivate the call back you press the
Cancel
button
•
To remove the message on the phone display screen press
Exit
•
Once the number you are calling is available your phone will make a sound and display a
message informing you
•
You have two options to choose when this happens; the first is the
Dial
button which will
dial the number you placed the call back on. The other button you can press in the
Exit
button, this will cancel the call back
Call Forward
Call forward is used for transferring your phone line onto another phone line, whether it is an
internal number or an external number.
To activate call forward:
•
Press the
CfwdALL
button on the phone
•
Enter in the extension number you want to forward your calls onto.
•
Dial the 4 digit extension
o
Include a 3 before the number for Leighton or Victoria Infirmary extensions
o
Include 14 if dialing to the 1829 Building, Chester extensions
o
Include 15 if dialing from the 1829 Building, Chester extensions
o
Include 150 if dialing to Waters Green Medical Centre, Macclesfield extensions
o
Include 151 if dialing from Waters Green Medical Centre, Macclesfield extensions
•
You can forward to an external number or mobile if you enter 9 followed by the Number
•
Once the call forward has been activated a small flashing arrow will be shown in the top
right hand corner of the phone display screen
Removing Call Forward
To remove call forward:
•
Press the
CfwdAll
button, the small flashing arrow in the top right hand corner of the
phone display screen should now disappear.
