Nexus 21 L-75i+, Руководство по установке

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Return Policy
Nexus 21 ships each product encased in custom die-cut foam which is purpose engineered for vibration dampening to reduce any risks of shipping damage. It is mandated that all product returns be shipped back to Nexus 21 in its original packaging. If you do not have the
original packaging, please contact our Product Support team at 480-306-5462. A new set of packaging materials can be requested and the cost will be deducted from the refund amount.
From 30 to 90 Days After Delivery:
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• The product must be unused and complete. Full or partial assembly of the product may void eligibility for return.
• The product must be returned in its original packaging to ensure it is not damaged during shipping.
• Customers must call Nexus 21 and speak with a representative to initiate a return request.
• All returns are subject to an inspection process by a member of Nexus 21 Product Support before a refund is issued. • Please allow a minimum of 2 weeks from the date the return is received for a refund to be processed.
• Any product that is deemed unfit for restock due to installation or shipping damage will not be eligible for a refund.
• Customers are responsible for shipping charges to send the product back to us.
• All returns must be processed back to the original form of payment used in the purchase of the item(s).
Return Conditions:
Within 30 Days of Delivery:
Returns requests initiated 30 days after delivery are eligible for a full refund of the purchase price. Shipping charges associated with your
order are not eligible for refund. See return conditions above.
Returns requests initiated 30 to 90 days after delivery are not eligible for a full refund of the purchase price and will be subject to a
25% restocking fee. Shipping charges associated with your order are not eligible for refund. See return conditions above.
After 90 Days of Delivery:
Returns requests made after 90 days of the delivery date will not be accepted.
To initiate a Return follow the steps listed below:
Step 1: Call 1-888-981-9919 and request to return your product(s).
Step 2: Your Account Manager will provide you with a link to a form for you to fill out digitally.
Step 3: Arrange shipment of the product to our office. Emailing the tracking information to support@nexus21.com can expedite the process.
Once your product is received, please allow up to 2 weeks for us to inspect and process your return. You will receive a confirmation email
indicating that your return has been successfully processed. Refunds may take 5 - 10 business days depending on your issuing bank.
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