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Troubleshooting
Others possibilities:
Static or other external interference may cause the player to function abnormally. In order to
recover normal status, unplug the power-supply cord and then plug it in outlet to reset the
player. If the problems still exist, please disconnect the power and consult your service
center or a qualified technician.
SYMPTOM
HOW TO CHECK
The player cannot play.
- Please make sure the disc cover is closed.
- Please make sure a disc is loaded.
- Please make sure the disc isn’t loaded upside down.
- Disc should be clean, not dirty or warped.
- Player’s region code should be the same as region
code of DVD disc.
- Is there water condensation on the lens? If so, remove
the disc and keep the player powered up for at least
two hours.
There is no sound.
- Please make sure system connection is correct.
- Please make sure the speakers are turned on.
-Please make sure the sound setup of DVD disc is
correct.
- Is your disc dirty or warped? Clean or replace the disc.
There is no picture.
- Please make sure TV is on and in correct video mode.
- Please make sure your system connection is correct.
- Please make sure your unit is in AV out mode. Switch
AV tab to out on the bottom of unit.
Poor AV performance.
- Is your disc dirty or warped? Clean or replace disc.
The remote control does not
work.
- Please make sure there is no obstruction between the
remote control and the player.
- Please make sure you are pointing the remote control
at the player.
- Please make sure batteries are inserted correctly
(check polarity).
- Please make sure batteries of remote control are not
out of power or weak. If they are, replace them.
